HP 9250c Support Question
HP 9250c Support Question
Find answers below for this question about HP 9250c - Digital Sender.Need a HP 9250c manual? We have 7 online manuals for this item!
Question posted by juligregc on December 18th, 2013
Hp 9250c Digital Sender Screen Does Not Work
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Related HP 9250c Manual Pages
HP LaserJet MFPs and Digital Senders - Automatic Daylight Saving Time Adjustment - Page 1
... white paper
HP LaserJet MFPs and Digital Senders
Automatic Daylight ...works:
Page 1 of this document. Firmware obtained from hp.com may be lower by one in the latest firmware for manufacturing after release. Release 1 has the basic functionality. The
feature is included in the last digit when compared to new units. The latest firmware releases for many LaserJet MFPs and digital senders...
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
...HP 9250C Digital Sender - Smaller originals, receipts, irregular and worn documents, stapled documents, previously folded documents, and photographs should be able to perform
You can accommodate Letter-, Executive-, A4-, and A5-size originals. Touch Send to begin sending. From the Home screen... the Home screen, touch E-mail. c. Scroll down on the scanner glass or face-up screen, and then...
HP 9250C Digital Sender - Job Aid - Security - Page 1
HP 9250C Digital Sender -
This centralizes configuration tasks and helps control security.
Additionally, the digital sender supports several authentication methods that offer a high level of internal device components. The digital sender can be configured by unauthorized users. The final software program that can then only be used is a mechanical lock that are disabled when...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3
... recommends establishing SMTP gateway on a sturdy surface.
552.62 mm (17.82 inches)
571.82 mm (22.51 inches)
System requirements
To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T ● Access to install the device.
However, the device ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
...is on the E-Mail Settings screen and type the host name... are using certain types of the HP MFP DSS Configuration Utility to copy ...scanner. The scanner head lock is still in the ADF. English
Troubleshooting and customer support
Troubleshooting
Problem
Action to take
The digital sender will not scan and is unable ● to improve the image quality. The digital sender is not working...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
...
The bottom of media that is being loaded meets the required specifications. Customer support
See the HP 9250C Digital Sender User Guide on the mail server in order to allow sending to e-mail addresses outside of your...flyer that the SMTP server is enabled on the CD-ROM.
See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
...; Host name: npiXXXXXX
If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs. For instructions, see the..., the Digital Sending tab supports only IPv4 address configuration. Overview
NOTE You cannot view the HP EWS screens from outside a firewall.
1. Open a supported Web browser.
2.
NOTE The HP EWS for...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 65
.... This centralizes the configuration tasks and helps control security. Using the HP DSS software
The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can use Windows Configuration Utility to configure the device.
If the HP DSS has been installed, all of the HP EWS Digital Sending screens, the following message appears: The device is being serviced by...
HP 9250C Digital Sender - User Guide - Page 10
... the device to require user authentication to use specific device features. DSS support guide
2 Chapter 1 Device basics
ENWW Device information
The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features.
Scan a document to search an LDAP (Lightweight Directory Access Protocol) directory for detailed information)
Enter names and personal...
HP 9250C Digital Sender - User Guide - Page 14
... must have access to a domain controller or Novell directory server in HP DSS.
6 Chapter 1 Device basics
ENWW NOTE: HP DSS does not support the HP 9100C or 8100C Digital Senders.
A file transfer protocol (FTP) server can be configured in order to 1000 HP 9250C Digital Senders, HP 9200C Digital Senders, or MFP devices on Novell servers. A Kerberos Domain Controller (KDC) provides...
HP 9250C Digital Sender - User Guide - Page 15
ENWW
Paper handling 7
Paper handling
The HP 9250C Digital Sender supports the following standard paper sizes: ● Letter: 215.9 x 279 mm (8.5 x 11 inches) ● Executive: 190 x 254 mm (7.5 x 10 inches) ● A4: 210 x 297 mm (8.3 x ...
HP 9250C Digital Sender - User Guide - Page 18
Space requirements
The following figures illustrate the space requirements for the HP 9250C Digital Sender.
NOTE: The digital sender requires 90 mm (3.5 inches) of free space behind the device in order to fully open the top.
10 Chapter 1 Device basics
ENWW
HP 9250C Digital Sender - User Guide - Page 61
...embedded Web server works when the device is automatically available.
Use the embedded Web server
NOTE: If you use the HP Digital Sending Software provided on the digital sender software CD, you... browser on the device control panel touchscreen or view the configuration page. See the HP Digital Sending Software Support Guide on page 54 for configuration instructions.
● View device ...
HP 9250C Digital Sender - User Guide - Page 72
...interrupted and the message Resend Upgrade appears (in a "Ready" state to www.hp.com/go/ 9250c_firmware. If it takes for the digital sender, go to receive an .RFU file update. Open the configuration page on page...) on the device.
2. Upgrade the firmware
The HP 9250C Digital Sender features remote firmware update (RFU) capability. See Use information pages on the device control panel.
HP 9250C Digital Sender - User Guide - Page 74
... see Use HP Web Jetadmin software on page 56). Locate the digital sender that the... firmware revision number matches the revision of this can take several status messages appear on the device control panel, the message 1 file(s) copied appears on the computer screen...Complete the following :
copy /b 3000fw.rfu\\your_computer\9250c
NOTE: If the file name or path includes ...
HP 9250C Digital Sender - User Guide - Page 76
... position of the document is calibrated before it leaves the factory. The scanner is captured. NOTE: If you notice offset problems with the digital sender, go to www.hp.com/go/9250c_scanner_cal to download and then print the sheet.
4. Calibrate the scanner
Calibrate the scanner to compensate for offsets in the onscreen dialog box. Place the...
HP 9250C Digital Sender - User Guide - Page 87
... LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
ENWW
Hewlett-Packard limited warranty statement 79 A Service and support
Hewlett-Packard limited warranty statement
HP PRODUCT HP 9250C Digital Sender
DURATION OF LIMITED WARRANTY One-year on the duration of an implied warranty, so the above . The level of the published environmental specifications for this...
HP 9250C Digital Sender - User Guide - Page 90
...ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING...this product.
HP does not warrant that the HP SOFTWARE PRODUCT will replace SOFTWARE PRODUCT media, which does not execute its programming instructions for software
HP PRODUCT HP MFP DIGITAL SENDING SOFTWARE v....
HP 9250C Digital Sender - User Guide - Page 92
In general, the digital sender will have the following a service request. Support services vary by the next working day following maintenance agreement:
Next-Day Onsite Service
This agreement provides support by location. HP maintenance agreements
HP has several types of maintenance agreements that meet a wide range of the standard warranty. Contact HP Customer Care to determine the...
HP 9250C Digital Sender - User Guide - Page 99
... product contains a battery that enhance the ability to international standards that might require special handling at the end of this product include the following:
HP 9250C Digital Sender device
Type
Carbon monofluoride lithium battery BR1632
Weight Location User-removable
1.5 g On formatter board No
ENWW
Environmental Product Stewardship program 91 Environmental Product Stewardship...
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