HP 9250c Support Question
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Question posted by filthflc7 on November 24th, 2013
How To Fix Hp Digital Sender 9250c Keyboard Not Working
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Related HP 9250c Manual Pages
HP LaserJet MFPs and Digital Senders - Automatic Daylight Saving Time Adjustment - Page 1
![](/manualimages/4/h/hewlettpackard-fm893utaba-hp-laserjet-mfps-digital-senders-automatic-daylight-saving-time-adjustment-1-c0b0968_1_f12e.png)
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... Release 2 contains additional fixes listed at the end of 9
white paper Newer releases (higher numbers) will include the feature. white paper
HP LaserJet MFPs and Digital Senders
Automatic Daylight Saving Time ...products below have the enhancement in the last digit when compared to new units. How it works:
Page 1 of this document. Firmware obtained from hp.com may be lower by one in the...
HP 9250C Digital Sender - Job Aid - Scan/Email - Page 1
![](/manualimages/t/j/hewlettpackard-9250c-hp-9250c-digital-sender-job-aid-scanemail-c0b0968_1_b985.png)
![](/manualimages/t/j/hewlettpackard-9250c-hp-9250c-digital-sender-job-aid-scanemail-c0b0968_1_b985.png)
... glass or the ADF. b. Scroll down on the scanner glass or face-up screen, and then type the file name. If so, you want to open the keyboard
pop-up in the From: field. a. c. d.... should be able to save the document. From the Home screen, touch E-mail.
HP 9250C Digital Sender - a. Complete the From:, To:, and Subject: fields. In the Text Field field, type the data that...
HP 9250C Digital Sender - Job Aid - Security - Page 1
![](/manualimages/v/o/hewlettpackard-9250c-hp-9250c-digital-sender-job-aid-security-c0b0968_1_efcd.png)
![](/manualimages/v/o/hewlettpackard-9250c-hp-9250c-digital-sender-job-aid-security-c0b0968_1_efcd.png)
...protected from walking up to work with one of data security. It should also be installed on a secure server and should make sure that the HP DSS is installed on the...digital sending functions. Additionally, the digital sender supports several authentication methods that require an extra measure of these third-party software programs for secure e-mail delivery.
HP 9250C Digital Sender...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 3
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![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_3_78f6.png)
... recommends establishing SMTP gateway on a sturdy surface.
552.62 mm (17.82 inches)
571.82 mm (22.51 inches)
System requirements
To install the HP 9250C Digital Sender, the computer system must have the following features: ● Fast Ethernet 100Base-TX or Ethernet 10Base-T ● Access to install the device. However, the device ...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 4
![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_4_e1c6.png)
![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_4_e1c6.png)
...
Device components
Unpack the device
Remove all shipping bags, tape, and packing material.
1
2
3
4
5
1 Getting started guide 2 Digital sender documentation and HP DSS optional software 3 Digital sender 4 Control panel overlays (if included) 5 Power cord
Identify device parts
Front of device
1 2 3 4 5 6
1. On/off switch
2 Install and Setup the Device
ENWW Keyboard (pull to open) 6.
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 9
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![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_9_df9a.png)
... LDAP authentication ● Group 1/Group 2 PIN authentication
1. Install and configure digital sending software (DSS)
Install and configure digital sending software (optional) to successfully complete the software installation process. The digital sender must be on the server that will be supporting the HP Digital Sending Software (HP DSS) service.
Open a web browser and type the device IP...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 11
![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_11_606b.png)
![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_11_606b.png)
... settings. Type the host name or IP address of the HP MFP DSS Configuration Utility to copy the settings from a device...other digital senders or MFPs that is functioning correctly, and then use the Copy Settings button on the network.
The digital sender is not working.
...to take
The digital sender will not scan and is unable ● to improve the image quality. The scanner head lock is...
HP 9250C Digital Sender - Getting Started Guide (multiple language) - Page 12
![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_12_7e9f.png)
![](/manualimages/a/g/hewlettpackard-9250c-hp-9250c-digital-sender-getting-started-guide-multiple-language-c0b0968_12_7e9f.png)
See the HP 9250C Digital Sender User Guide for documents scanned from the glass, the document page might have been modified ...destination folder.
● Resend the document.
● Verify whether the file name might be too long. Customer support
See the HP 9250C Digital Sender User Guide on the mail server in both the To: and From: text boxes.
● Resend the e-mail.
English
Problem...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 11
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_11_a3d6.png)
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_11_a3d6.png)
... information pertains to be installed or configured. No special software needs to HP LaserJet printers, multifunction peripherals (MFPs), or HP Digital Senders. 1 Overview
Overview
What is an embedded Web server? 1 With the HP Embedded Web Server (HP EWS), you can open and use the HP EWS to view product and network status and to specific support for...
HP 9250C Digital Sender Embedded Web Server - User Guide - Page 13
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_13_4774.png)
![](/manualimages/3/n/hewlettpackard-9250c-hp-9250c-digital-sender-embedded-web-server-user-guide-c0b0968_13_4774.png)
... address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234] ● Host name: npiXXXXXX
If you do not know the TCP/IP address for the HP 9250C Digital Sender supports IPv6 on the Information, Settings, and Networking tabs. ENWW
Opening the...
HP 9250C Digital Sender - User Guide - Page 10
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_10_945d.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_10_945d.png)
... send-to-workflow with the device.
User guide (EWS user guide for administration.
This feature makes the addressing of destinations. Device information
The HP 9250C Digital Sender connects directly to your network and configuring the digital-sending features.
A Microsoft Windows Domain environment supports Kerberos natively. EWS user guide
Use the device to a network folder.
HP 9250C Digital Sender - User Guide - Page 11
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_11_1c09.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_11_1c09.png)
.... DSS support guide
Features
The digital sender includes the following features:
● Digital sending-Send scanned files to a...HP Digital Sending Software (HP DSS), which is included with the device.
● ADF-The legal-size ADF accepts up to 50 pages, and includes built-in both black-and-white and color, with the ability to scan up to complete digital-sending tasks.
● Flatbed scanner...
HP 9250C Digital Sender - User Guide - Page 13
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_13_0381.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_13_0381.png)
...
Digital-sender software
To take advantage of advanced digital-sender features such as a service on a CDROM with OCR or sending to a workflow, you can install the HP Digital Sending Software Version 4 (HP DSS) that is not necessary to install any software or drivers on individual user's computers.
This software runs as scanning with the device. See the HP Digital...
HP 9250C Digital Sender - User Guide - Page 55
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_55_a3b0.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_55_a3b0.png)
... in the address book. Touch the Address field, and in the CC: and Subject: fields on the keyboard. Touch OK. Touch Yes to delete the e-mail address(es) or touch No to return to the local... 47 Touch OK. 5. Finish typing information in the keyboard that use the address book when you are placed in the To: text line. 6. If using HP Digital Sending Software, the local address book also can be...
HP 9250C Digital Sender - User Guide - Page 58
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_58_1d3d.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_58_1d3d.png)
... fax sends faxes through a third-party fax provider.
● Microsoft Windows 2000 fax is available when you install the optional HP Digital Sending Software. Send a digital fax
Digital faxing is a fax modem and digital sender module that is delivered to a traditional fax machine or sent to the user's e-mail.
For complete information about ordering this software...
HP 9250C Digital Sender - User Guide - Page 61
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_61_25a4.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_61_25a4.png)
The embedded Web server works when the device is connected to the current state of device events ● View and change the...quickly in the future.
2.
See Embedded Web server sections on the digital sender software CD, you can return to it so that is specific to an IP-based network. See the HP Digital Sending Software Support Guide on the documentation CD for more information about ...
HP 9250C Digital Sender - User Guide - Page 74
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_74_8d9a.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_74_8d9a.png)
...control panel, the message 1 file(s) copied appears on the keyboard. At the end of the computer from which the device is...on the device. Complete the following :
copy /b 3000fw.rfu\\your_computer\9250c
NOTE: If the file name or path includes a space, you ... window refreshes.
7.
Use HP Web Jetadmin to update in the list of the upgrade process, the digital sender restarts the firmware.
66 ...
HP 9250C Digital Sender - User Guide - Page 81
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_81_cdb1.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_81_cdb1.png)
... press Start. Contact an HP-authorized service or support provider. See the HP support flyer, or go to www.hp.com/support/9250c.
Contact the
network administrator.
Close the scanner cover.
See Clear jams on page 77.
Front side optical system error
The scanner has experienced an error. HP digital sending: delivery error
A digital send job has failed and...
HP 9250C Digital Sender - User Guide - Page 94
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_94_04e4.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_94_04e4.png)
Physical specifications
Table B-1 Physical specifications (without keyboard extended)
Height
Depth
Width
340.26 mm
571.82 mm... the digital sender and void the product warranty.
Do not convert operating voltages. Power consumption specifications
Table B-3 Power consumption (average, in Ready mode = 123 BTU/Hour.
86 Appendix B Specifications
ENWW See www.hp.com/support/9250c for current...
HP 9250C Digital Sender - User Guide - Page 101
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_101_f067.png)
![](/manualimages/8/g/hewlettpackard-9250c-hp-9250c-digital-sender-user-guide-c0b0968_101_f067.png)
... following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that the product
Product Name:
HP Digital Sender 9250C
Regulatory Model3): Product Options:
BOISB-0401-00 ALL
conforms to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name: Manufacturer's Address:
Hewlett-Packard Singapore Pte...
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