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HP 6500 Support Question

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Question posted by pbarton200 on April 8th, 2013

Scanner Issue

Scanner icon is missing on my Office jet 6500 E709n Series under "Devices and Printers".  Is it possible that the "drivers"  or icon was accidentally deleted?

Current Answers

Answer #1: Posted by tintinb on April 9th, 2013 10:06 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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Yes. The HP 6500 driver software may be deleted and this usually happens because of malicious programs. You can easily fix this issue by reinstalling the compatible driver sofware. You can download the compatible driver from the link below.

https://support.hp.com/us-en/drivers/hp-officejet-6500-all-in-one-printer-series---e7/model/3795313

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related HP 6500 Manual Pages

Wired/Wireless Networking Guide - Page 6

..., and then select On. If you still are using your HP Officejet/Officejet Pro device over a network, try printing the document. Or press the Setup ( ) button on will recover a network communication issue. 6 Solving wireless (802.11) problems NOTE: If your HP device supports Ethernet networking, make sure that an Ethernet cable has not been connected to...
Wired/Wireless Networking Guide - Page 7

... beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Make sure that the HP Officejet/Officejet Pro device is connected to see if the firewall software is running...
Wired/Wireless Networking Guide - Page 8

... if the AirPort is only available in the list of the HP device. b. c. Reconnect the power cord to Connected. If you are able to . Printer Series HP Officejet 6500 a. After you can also access the HP Network Assistant at http://www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for step B. Disconnect the power cord...
Additional information - Page 1

... panel, press Setup. 2. Select Preferences, and then select Set Language & Country/Region. 3. HP Officejet 6500 Wireless SCAN PHOTO COPY START SCAN PRINT PHOTO Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. This guide provides information on your location. Use the arrow and number buttons to select your language...
User Guide - Page 9

... 132 To install the printer driver using Add Printer 133 Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133 Set up the device for wireless communication (some models only 134 Understand 802.11 wireless network settings 135 To set up wireless communication using the installer...
User Guide - Page 11

... Printouts are faded or have dull colors 187 Printouts seem blurry or fuzzy...Scanner did nothing...200 Scan takes too long...200 Part of the document did not scan or text is missing...device is online and ready 221 Your wireless router is using a hidden SSID 222 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...222 Make sure the HP Network Devices...
User Guide - Page 31

...about HP media. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper These papers are the perfect choice for... plain papers. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. HP Printing Paper is a high-quality multifunction paper. Select print media The device is designed to work well with...
User Guide - Page 59

... For additional information, see Load originals. 2. Press START FAX Black or START FAX Color. Dial the number by the calling card service. NOTE: If prompted, select Send Fax, and... you will hear fax tones from a phone 1. This enables you hear the fax tones from the device control panel 1. If this point, you would dial a regular telephone. NOTE: If a fax machine...
User Guide - Page 63

... the document to the number you entered. NOTE: You can change the Resolution and Lighter / Darker settings for color faxing. HP recommends that you use only color originals for documents that you are faxing. The device sends all -in-one -touch speed dial button (some models only) to select a speed dial, or press...
User Guide - Page 67

... in memory due to store faxes in memory. Causes the device to memory limitations. The device continues to save color faxes. The Fax Log is not deleted when the device is too large, such as there is memory available. (If the memory becomes full, the device stops answering incoming fax calls.) When the error condition is...
User Guide - Page 82

... assistance. 78 Fax If you are finished. • HP Device Manager (Mac OS X): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from High (the default) to the Internet must be done either the Edit link or Delete icon. ◦ To delete a group: Select the entries and click the...
User Guide - Page 91

... onto letter or A4 paper If the image or text on the scanner glass or load originals in the input tray. 2. Make sure you have , see Finding the device model number. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. To determine the model you...
User Guide - Page 92

... are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. Press Copy repeatedly until Full Page 91% appears, and then press OK. 5. Load originals in the input tray. 2. Press START COPY Black or START PC COPY Black, or START COPY Color or START PC COPY Color. Place your copy...
User Guide - Page 93

... jobs. to enhance light colors that can also use Photo enhancements to medium-gray areas NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is too large, break the job into the device memory before they are not using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is...
User Guide - Page 139

... (WAP) or the computer's network card. • Find out the type of the wireless device. Communication mode Set up wireless communication using an ad hoc wireless network connection • Guidelines for the wireless network name or SSID named "hpsetup." Make sure the device is not connected to the network using the installer (Windows). Your network may...
User Guide - Page 141

... start automatically, double-click the setup icon on the Starter CD. 3. To set up the device for wireless communication (some models only) 137 Double-click the HP Installer icon on the Starter CD, and then follow the onscreen instructions. To set up wireless communication using the device control panel with your device). 2. Save any USB port on...
User Guide - Page 145

... Imaging Monitor icon appears in the Windows Start menu. 1. On the Windows taskbar, click Start, select Programs or All Programs, select HP, select Officejet 6500 E709 Series, and then...device when the software prompts you might not work properly if the files are deleted. 5. To reinstall the software, insert the device Starter CD into your computer. 6. Select HP Officejet 6500 E709 Series...
User Guide - Page 224

... plugged into the back of this section) and follow any recommendations. Run the Wireless Network Test (using a computer running Windows, you can also access HP Network Assistant at the beginning of the device. You will not be a hardware issue with either your network or the router manufacturer as there might be able to...
User Guide - Page 229

... installation issues 225 Press the Setup button, select Network, select Network Settings, and then select Print Network Configuration Page. • Ping the device using ...device is running one of the device from the control panel (color display models only), touch the Setup button, select Network, select View Network Settings, and then select either Display Wired Summary or Display Wireless...
User Guide - Page 292

... Image Application), scan from 46 Windows Add Printer installation 133 borderless printing 37 duplexing 41 HP Photosmart Software 22 HP Solution Center 97 install software 129 network setup 131 print on special or customsized media 36 print settings 40 set up wireless communication 137 sharing device 131 system requirements 257 uninstall software 141...

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