HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by jomsieyvon on January 29th, 2013
Ink Carriage Jam Under The Port On Right
The ink carriage is jam under the port on the right. It doesn't move left. I tried to shut the printer off, unplug the power cord overnight, still doesn't work. The ink carriage never move left, it is like it is out of sequence.
Please help
Current Answers
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 6
... capabilities.
Basic troubleshooting
If you are using your HP Officejet/Officejet Pro device over a network, try the following sections provide assistance if you are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Check the wireless signal strength If the strength of the signal for interference in...
Wired/Wireless Networking Guide - Page 8
... to the wireless router. To check a wireless connection 1. Make sure that the HP Officejet/ Officejet Pro device is not yours. If you will need this section to find out if your computer is actively connected to Connected.
Disconnect the power cord from the wireless router. The connection status of the Ethernet port on and which wireless network your device is connected...
User Guide - Page 20
...while performing a job.
Right arrow: Increases values on the country/region in which the device is sold. Copy: ... some models only). Wireless light: The wireless light is lit when the wireless radio is sold .
START FAX Color: Starts a color fax job. Cancel.... When the device is turned off , and then unplug the power cord. To completely disconnect the power supply, turn the device off , ...
User Guide - Page 22
... In addition to the device using a hub or router. All features are supported, including Webscan. For more information on HP's environmental initiatives. Chapter 1 (continued) Description
802.11 wireless (some models only).
Wait until the Power light turns off before unplugging the power cord or turning off the HP all -in -one , the print carriage might not return...
User Guide - Page 141
... the CD menu, click Install Network/Wireless Device, and then follow the onscreen
instructions. 4. Connect a USB wireless setup cable to Network Settings, and then press OK. 4. Press an arrow button to move to the port on your computer displays any applications that
came with wireless setup wizard
The Wireless Setup Wizard provides an easy way to...
User Guide - Page 148
... turn off the HP all -in-one, the print carriage might not return to the correct position causing problems with crumpled newspaper to replace the cartridges until you have a new ink cartridge available before unplugging the power cord or turning off the product by pressing the Power button located on the product.
Possible solutions include checking...
User Guide - Page 168
... System Preferences, select Print & Fax, and then select the device from the Default Printer drop-down unexpectedly
Check the power and power connections Make sure the device is connected firmly to print • Blank or partial page printed • Something on . Chapter 9
• Power cord and other cables are working, and are not using a computer running Windows. •...
User Guide - Page 169
... Power light turns off before unplugging the power cord or turning off the HP all-in -one , the print carriage might have insufficient ink. NOTE: Turn off the HP all-in -one by pressing the Power button located on ink.
For more information about 20 seconds, and reconnect the cables. You do not need to overheat.
Check the device...
User Guide - Page 170
...-in the tray.
Move the device away from the source of media loaded
in -one, the print carriage might not return to make sure...the printer driver match the page size of the electromagnetic fields. For more information, see Set minimum margins.
Check the color ... of the stack of the device. Wait until the Power light turns off before unplugging the power cord or turning off the HP ...
User Guide - Page 173
... • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to ensure that the printer is automatically selected when you have changed . Make sure the power cord is firmly connected to turn on the product.
User Guide - Page 174
...the product.
Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any messages.
CAUTION: Be ...printer to move freely Solution: Unplug the power cable if it is not already unplugged.
Solution 6: Remove all cancelled print jobs from printing.
If the print job remains in the queue. If this did not solve the issue, try the next solution. If the carriage...
User Guide - Page 175
... product, and then unplug the power cord. Solution 10: Restart the product Solution: Turn off the product and then on the back of the document that the USB cable is turned on the product.
If the connections are listed in , and then press the Power button to the computer through a wired, wireless, or Bluetooth connection...
User Guide - Page 176
...trying the remaining solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer... Power button to resolve the issue. Make sure the power cord is turned off . Solution 3: Select the correct printer...
User Guide - Page 178
... print carriage had a paper jam. Cause: The product experienced an error.
174 Maintain and troubleshoot Do not try the next solution. After the cable is plugged into the USB port on the back of the product. If this did not solve the issue, try to force it to move will move freely Solution: Unplug the power cable...
User Guide - Page 182
... solution does not solve the problem, continue trying the remaining solutions until the Power light turns off before unplugging the power cord or turning off the HP all -in the input tray, remove the paper, tap the stack of the document. Solution 3: Check the ink levels Solution: The ink cartridges may be running low on the product...
User Guide - Page 196
...not picked up from the input tray
Try the following solutions to dry, then try the next solution. If this did not solve the issue, try the next solution. Solution 3: Check... 2: Wait while the ink dries Solution: Wait at least thirty minutes for a paper jam • Solution 6: Service the product
Solution 1: Restart the product Solution: Turn off the product, and then unplug the power cord.
User Guide - Page 201
...jams.
• Check the trays ◦ Make sure that the power cord is loaded. Multiple pages are being picked up • Fan the media before loading. • Make sure the paper guides are set to the correct markings in -One must be connected to finish. ◦ The device...be jammed. Solve copy problems 197 Also make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r...
User Guide - Page 223
...lights beside the port where the Ethernet cable from the wireless router. NOTE... screen. Windows a. Disconnect the power cord from
the router connects to your computer. If the wireless connection is working correctly, Built-in Ethernet appears.... Usually there are on , try reconnecting the Ethernet cable to the computer and the router. To check a wireless connection 1.
Make sure your computer...
User Guide - Page 229
... not help, see Support and warranty for messages on . For devices with paper. • Make sure that all latches and covers are in good working order. • Make sure that the power cord is connected securely to both the device and to the 1-LINE port.
If the Attention light is blinking, check for information about HP...
User Guide - Page 232
... pull it off the device before you . Lift the device off and disconnect the power cord. When you open the print carriage access door, the carriage should return to the right, turn on the right side of the duplexer and lower its position on the device (if you turned it towards you have not found the jam and have Tray...
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