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HP 6500 Support Question

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Question posted by marciayoung48 on January 21st, 2012

I Cannot Get My Hp 6500 To Scan To My Imac. Help.

I have an HP 6500 all in one printer. Copying and printing work fine with my iMac as well as my MacBookPro. I am unable to get the unit to scan.  

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Related HP 6500 Manual Pages

Wired/Wireless Networking Guide - Page 7

... from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Check to see if the indicator lights are still unable to connect your HP Officejet/Officejet Pro device to your computer. Make sure the HP Officejet/Officejet Pro device is on...
Wired/Wireless Networking Guide - Page 9

... your network setup was shown on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is Paused, right-click the device and click Resume Printing. 4. Check to see if your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with the firewall turned...
Wired/Wireless Networking Guide - Page 10

... for the version of the HP Officejet/Officejet Pro device is set as the default printer driver (Windows only) If you have difficulties printing or connecting to periodically perform this still does not work with HP devices" on the Dock or in the Hewlett Packard folder in the folder for the HP device, right-click the printer icon for the version of...
User Guide - Page 9

... installer (Mac OS X 137 To set up wireless communication using the device control panel with wireless setup wizard...137 To turn off wireless communication 137 Connect the device using an ad hoc wireless network connection 138 Guidelines for reducing interference on a wireless network 138 Configure your firewall to work with HP devices 138 Change the connection method 139 Guidelines for...
User Guide - Page 11

... the firewall software is blocking communication 221 Make sure the HP device is online and ready 221 Your wireless router is using a hidden SSID 222 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...222 Make sure the HP Network Devices Support service is running (Windows only).......222 Add hardware...
User Guide - Page 16

... information, see Obtain HP telephone support. The HP Printer Utility is often free of pages printed from the Web site. During the warranty period, this number to help determine which supplies or accessories are available for the product and the printing supplies and allows you to configure print settings, calibrate the device, clean the printhead, print the configuration page...
User Guide - Page 31

... topics: • Recommended papers for printing and copying • Recommended papers for photo printing • Tips for selecting and using HP papers that look and feel more information about HP media. It produces documents that are printing. HP Office Paper is a high-quality multifunction paper. It is best to work well with crisp, vivid color, bolder blacks & dry faster than...
User Guide - Page 32

It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to work together so your HP printer. It is acid-free for creating custom T-shirts from your country/region, some portions of printing affordable professional photos with any inkjet printer. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch...
User Guide - Page 63

...Fine resolution. Press START FAX Color. If the device detects an original loaded in the automatic document feeder, it sends the document to the number you are set independently from the device control panel do not affect copy...change the Resolution and Lighter / Darker settings for faxes that you have chosen, the HP all -in-one automatically sends the fax in -one -touch speed dial button (...
User Guide - Page 82

... select the individual entries from the drop-down list. • HP Solution Center (Windows): Open the Solution Center and follow the instructions in the onscreen Help. • Control Panel: Press the Setup button, select Speed Dial Setup, and then select Print Speed Dial List. Print a list of speed-dial entries Embedded Web server (network...
User Guide - Page 84

...device is set to print a report only if there is not printed for each transaction. NOTE: Ink level alerts and indicators provide estimates for every fax you choose On Fax Send or Send & Receive, and scan...avoid possible printing delays. Press Print Report, and then Fax Confirmation. 3. You do not need to send from the control panel, HP Solution Center (Windows), or HP Device Manager (...
User Guide - Page 88

... and darkness of your copy • Enhance light areas of your copy • Collate a copy job • Apply Margin Shift to a Copy Job • Two-sided copy jobs • Cancel a copy job Make copies You can make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in memory. This can produce high-quality color and grayscale copies on a variety of paper...
User Guide - Page 94

... to print copies on the scanner glass or load originals in the ADF. For more information, see Load originals. 2. To determine the model you have , see Finding the device model number. To make two-sided copies from the control panel 1. Load originals in the ADF. NOTE: If you are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r...
User Guide - Page 106

... device. 3. 802.11 Wireless: Shows information about the active wireless network connection, such as described in the embedded Web server, a configuration and status tool you need to print this...Page 1. Chapter 8 help troubleshoot network connectivity problems. If you access from the device control panel Press the Setup button, select Network Setup, select Print Network Configuration Page, ...
User Guide - Page 147

...; Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors Work with ink cartridges To ensure the best print quality from the HP all-in...
User Guide - Page 201

...for optimum performance and efficiency. Also make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in-One must be connected to a computer...do not help, see Support and warranty for more information. ◦ Check the computer. See Load media for information about the status of the device ◦ The device might be busy with paper. • Use HP media ...
User Guide - Page 222

... the blue light near the HP device's wireless button is detected, the printed test report will recover a network communication issue. Step 2 - Sometimes, turning off the router and the HP device, and then turn off the HP device's wireless capabilities. If a problem is not lit, the wireless capabilities might help solve the problem. If you are unable to the wireless network, try the...
User Guide - Page 226

..., Document Defaults, or Printing Preferences. On the Ports tab, look for additional troubleshooting help. Make sure the HP Network Devices Support service is using a hidden SSID, your Printers or Printers and Faxes folder. Double-click Services and Applications, and then click Services. 4. If you still cannot use the HP device over the network, your wireless router or Apple AirPort...
User Guide - Page 261

... SP 1 Starter Edition, and Windows Vista Starter Edition only printer driver, scanner driver, and the Toolbox are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), copying is not supported. To determine the model you are available. Processor and memory specifications Device processor 192 MHz ARM946ES, ETM9 (medium) Device memory 64 MB built-in RAM, 32 MB built...
User Guide - Page 292

white bands or stripes, troubleshoot copies 199 scans 202 WIA (Windows Image Application), scan from 46 Windows Add Printer installation 133 borderless printing 37 duplexing 41 HP Photosmart Software 22 HP Solution Center 97 install software 129 network setup 131 print on special or customsized media 36 print settings 40 set up wireless communication 137 sharing device 131 system requirements 257 ...

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