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HP 6500 Support Question

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Question posted by djrags on August 25th, 2015

Black Ink Printing Not Printing But All Other Colors Are Printing

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Current Answers

Answer #1: Posted by techyagent on August 26th, 2015 10:46 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,770
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  1. Took out the ink cartridges and then took out the PRINTHEAD main compenent by lifting the lever on the right.
  2. Took a bowl and filled it with hot water (not boiling water). Then soaked the PRINTHEAD for 6-10 minutes (you will notice lots of ink oozing out into the water.
  3. Dried it thoroughly (used qtips and a towel). Then put the PRINTHEAD back into the printer and then cartridges.
  4. The printer will then take lots of time to reconfigure. And then it will work!

Thanks


Techygirl

Related HP 6500 Manual Pages

Wired/Wireless Networking Guide - Page 6

... Ethernet cable has not been connected to the wireless router. NOTE: If your HP Officejet/Officejet Pro device over a network, try printing the document. Connecting an Ethernet cable turns off the router, HP device, and your wireless network, complete the following suggestions in this order: router first, then the HP device, and finally the computer. Step 3: Test the...
Wired/Wireless Networking Guide - Page 9

...Officejet/Officejet Pro device is paused or offline, preventing you from your computer and then try enabling the firewall software to recognize the HP device. If you are on the Network Configuration Page (for printing...then click Print & Fax. 2. Solving wireless (802.11) problems 9 To access the EWS On your network setup was shown on the same network by accessing the device's embedded ...
Wired/Wireless Networking Guide - Page 10

... following instructions to change to a wireless connection any print jobs currently in the Printers or Printers and Faxes folder is connected wirelessly and select Set as the Port ...icon for the device, and then select Reconfigure Wireless Settings. 2. Delete any time you have installed the software and connected your HP Officejet/Officejet Pro device using the HP device over the network...
User Guide - Page 6

... with memory devices Insert a memory card...48 Print DPOF photos...49 Print Selected Photos...50 View photos...50 View photos using your computer 50 Print an index sheet from the device control panel 50...fax to multiple recipients from the device control panel 58 Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS X)...58 Send a color original fax...58 Change the fax...
User Guide - Page 23

...Officejet 6500 E709a/E709d, you to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use. • Scan: Presents a list of copies to a computer ◦ Selecting the number of destinations. The device... print options ◦ Editing ◦ Transferring to print ◦ Selecting the page layout Use the device ...
User Guide - Page 48

... verify this happens, you cannot scan and print at the lower-right side of destinations, such as a folder on the network or on a computer. If a scanner is running on a computer running on your device and computer must also be connected and turned on a computer using HP Officejet 6500 E709a/E709d, you can restore full...
User Guide - Page 59

... the fax. 4. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. NOTE: Make sure the volume is turned on the device control panel when manually sending a fax. Load your originals. If the device detects an original loaded in a conversation before sending the fax, inform the recipient...
User Guide - Page 67

... memory only if an error condition exists that prevents the device from the sending fax machine. 6. Press Setup. 2. Press START FAX Black or START FAX Color on your preference and security requirements, you set Backup Fax Reception to store all faxes stored in memory print automatically, and then they are available: On On Error...
User Guide - Page 69

... reports for example, if it is loaded in the input tray when you press START FAX Color but the sender sent the fax in black and white, the device prints the fax in black and white. 3. Forward faxes to the designated fax machine (for received faxes, it saves the Fax Forwarding setting and phone number...
User Guide - Page 89

... number of copies that you want to print by increments of 5 to make it ...color original, pressing START COPY Black or START PC COPY Black produces a black-and-white copy of the color original, while pressing START COPY Color or START PC COPY Color produces a full-color copy of Copies appears. -Or- Make sure you change copy settings, the changes are using the Number of copies from the device...
User Guide - Page 90

... Color. Press START COPY Black or START COPY Color. Change copy speed or quality The device provides three options that affect copy speed and quality: • Best (3 stars) produces the highest quality for a paper size selected, the paper type will not appear on the paper loaded in solid areas. The Fast setting uses less ink...
User Guide - Page 93

.... NOTE: If paper size is set in the ADF. 3. Press START COPY Black or START COPY Color. Enhance light areas of color surround some models. All copies are scanned into the device memory before they are using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), this setting is not available. Collate a copy job 89 Place your...
User Guide - Page 97

... ... • Language and country/region: Press Setup, and then open the Basic Fax Setup menu. Device control panel to replace the ink cartridges until print quality becomes unacceptable. Monitor the device This section provides instructions for planning purposes only. Device control panel Embedded Web server Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) HP...
User Guide - Page 159

... in the middle of the page. When you may need to the ink cartridges in the printer as follows: Item 1 2 3 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Print and evaluate a print quality report 155 There should be seven color bars. The color bars should be uniform in Line 21. all the way across the page - The...
User Guide - Page 168

... • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly • Error message appears on control-panel display •...
User Guide - Page 177

... and see if there are using HP Officejet 6500 E709a/E709d, you sent a print job to the product, check the product display to delete the job from printing. Solution 4: Check the printer driver status...current task. If nothing has printed several minutes after it can begin another task. The device must finish one or both of the printer driver had changed to print. Try to see if ...
User Guide - Page 204

... and results in black and white. See the onscreen Help for the TWAIN program for information. • Check the status of the device If you sent a print or copy job ...before it can change the settings so that the scan might be edited • Error messages appear • Scanned image quality is poor • Scan defects are using HP Officejet 6500...
User Guide - Page 229

Check the ink cartridges Make sure that all packing tape and material have been removed from outside and inside the device. • Make sure that the device is loaded with a two-line display, the user must obtain the IP address by printing a network configuration page. For devices with paper. • Make sure that the phone cord...
User Guide - Page 263

...dpi with pigmented black ink Color print resolution HP enhanced ..., it is always available when you have, see Finding the device model number Mode Best Normal Fast Type Black Color Black Color Black Color Scan resolution (dpi) up to 600 x 1200 up to ...of the document NOTE: To make a copy using an HP Officejet 6500 (E709d) or HP Officejet 6500 (E709r), the HP All-in the Windows Taskbar must be ...
User Guide - Page 291

...73 Toolbox (Windows) about 95 administrator settings 94 Estimated Ink Level tab 96 Network tab 96 opening 95 Services tab ...blank pages printed 165 copy 197 copy quality 198 cut-off pages, incorrect text or graphics placement 166 device control-...print 165 tips 163 troubleshooting print 167 wireless problems 217 TWAIN scan from 46 unable to activate source 202 two-sided copies 90 two-sided printing...

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