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HP 3940 Support Question

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Question posted by Shakeelonly on February 3rd, 2014

Paper Not Accepted

My hp deskjet 3940 printer is not accepting the paper for printing and the switch starts blinking. when the switch is pressed it takes the paper and ejects the paper without printing

Current Answers

Answer #1: Posted by geekyankit1991 on February 3rd, 2014 1:33 PM
geekyankit1991

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December 16th, 2013

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I think this is the problem i would go back and really look closley at the paper path and the internals a small piece off of a paper can cause this to claim it has a jam also if you turn off the printer and use canned air to blow out the whole insides this will help too also clean offf any lenses with a eyeglass cleaner ok.

chaos it will help :-)


Tech freak

Related HP 3940 Manual Pages

Reference Guide - (Windows/Macintosh OS X) - Page 4

...guide? This reference guide 8. See "HP support" on page 12 for buying an HP Deskjet printer! English The HP Deskjet 3900 series printer Thank you for more information. Tri-color print cartridge 4. Power supply** 5. It is not included for Windows 6 Printer is not printing after installation 8 Paper jam 11 HP support 12 HP printer limited warranty statement 13 Product specifications...
Reference Guide - (Windows/Macintosh OS X) - Page 8

... information in this section if you set up the HP printer. Go to print The printer has a paper jam. The installation program does not start automatically. An "Unknown Device" message appears. Solution 1. This is a list of printers after I try to www.hp.com/support for new hardware. (Windows only) The printer name does not appear in the list of...
Reference Guide - (Windows/Macintosh OS X) - Page 10

...power cord to the computer. 1. Printer is not printing after the printer is installed. English Problem The ...start automatically, see "The installation program does not start automatically when the CD is on page 7. If the printer is attached. After you confirm that are correctly installed. ‰ Paper or other media is correctly loaded in the paper tray. ‰ The printer...
Reference Guide - (Windows/Macintosh OS X) - Page 16

... requirements HP Deskjet 3930-...color graphics: Up to 50 14 For maximum printer performance when printing black text, HP recommends that you use the black print...paper sheets: Up to 80 Out tray capacity Plain paper sheets: Up to 12 ppm *These are approximate figures. Power consumption Less than 4 watts maximum when off 4 watts maximum average when not printing 20 watts maximum average when printing...
User's Guide - (Macintosh OS X) - Page 4

... 47 Problems with borderless documents 48 Error messages 51 Power light is flashing 52 Document prints slowly 52 If you continue to have problems 53 11 Supplies...54 Paper ...54 USB cables ...54 12 Specifications ...55 Printer specifications 55 13 Environmental information 56 Environmental statement 56 Print cartridge recovery 57 Index...59 2 HP Deskjet 3900 series
User's Guide - (Macintosh OS X) - Page 30

...a border to appear around each sheet of paper Use the printer software to print the document. - Open the Print dialog box. 2. To preview a printed document, follow these steps to print the document again. 28 HP Deskjet 3900 series Adjust the print settings as needed before printing a document. Open the Print dialog box. 2. Select a paper type Follow these steps: 1. Select the...
User's Guide - (Macintosh OS X) - Page 44

... replace the rear access door securely. 42 HP Deskjet 3900 series Remove the rear access door. Remove the paper jam from the paper tray. 2. If you are printing labels, verify that best describes the problem: - If the printer still does not print, shut down, and then restart your computer. Paper jam Show me how to the right, and...
User's Guide - (Macintosh OS X) - Page 46

... the power cable to www.hp.com/support or contact HP. Print cartridge problems Incorrect print cartridge The printer can only print when the correct print cartridges are no loose or broken parts, follow these steps: 1. The printer also might print on the print cartridge label. 44 HP Deskjet 3900 series Caution First, check for any paper jam. 5. If there are installed. Open...
User's Guide - (Macintosh OS X) - Page 54

... programs when printing. To increase the printer speed, select a different print quality mode. Best or maximum dpi print mode is selected The printer prints more slowly if it is selected as a paper jam or a problem with a print cartridge. Printer is in ink-backup mode The printer might print more slowly when Best or Maximum dpi is in the printer. 52 HP Deskjet 3900 series...
User's Guide - (Macintosh OS X) - Page 58

... parts are easy to access quickly for this product to HP at the end of the HP Deskjet printer assists in all use : This equipment is printed on recycled paper. To return empty print cartridges to international standards. 13 Environmental information ● Environmental statement ● Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the...
User's Guide - (Macintosh OS X) - Page 62

... 39 transparency printing 23 troubleshooting document is misprinted 47 document prints slowly 52 error messages 51 paper jam 42 paper problems 43 photo has an unwanted border 49 photos do not print correctly 46 power light is flashing 52 print cartridge problems 44 print quality is poor 46 printer is not printing 41 printer is stalled 44 60 HP Deskjet 3900 series
User's Guide - (Windows) - Page 4

... 55 Problems with borderless documents 55 Error messages...58 Power light is flashing 60 Document prints slowly 61 If you continue to have problems 61 11 Supplies...62 Paper...62 USB cables...62 12 Specifications...63 Printer specifications 63 13 Environmental information 64 Environmental statement 64 Print cartridge recovery 65 Index...67 2 HP Deskjet 3900 series
User's Guide - (Windows) - Page 42

... Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Levels tab, and then click the Print Cartridge Information button. 40 HP Deskjet 3900 series 9 Maintenance ● Install print cartridges ● Align the print cartridges ● Automatically clean print cartridges ● Print a test page ● View estimated ink...
User's Guide - (Windows) - Page 50

Check the printer cable connection If the printer cable is flashing for the printer and are attached to the hub. 48 HP Deskjet 3900 series See Power light is attached to the power source. ● The cable connections are secure. ● The printer is turned on. ● The print cartridges are the correct print cartridges for more information. Two...
User's Guide - (Windows) - Page 51

..., and then click Cancel all documents. 5. Out-of the HP Deskjet printer. 3. User's guide 49 Double-click the name of -paper message - After restarting, if there are still documents in the print queue. Paper jam Follow each of the printer, and then replace the rear access door securely. Press the handle to the right, and then pull out...
User's Guide - (Windows) - Page 53

... print on multiple sheets if different paper types are installed. Open the printer cover. 2. Paper weight The printer might print on multiple sheets of paper at www.hp.com/support. Paper might be used in the left side of the cradle and the black print cartridge is not positioned firmly against the edge of the paper stack. Make sure the tri-color print...
User's Guide - (Windows) - Page 60

.... An error message appears while the Power light is flashing. Incorrect print cartridge message The printer can only print when the correct print cartridges are printing a document. 58 HP Deskjet 3900 series "Print cartridge carriage is stalled" Follow these steps if the printer stalls while you are installed. Print cartridge problem message If you receive a message stating there is...
User's Guide - (Windows) - Page 62

... levels. ● Clean the print cartridges. ● Calibrate the printer. ● Print a test page. ● Perform other functions as a paper jam or a problem with a print cartridge. If an error message ...If no error message appears Check the status of paper. ● A problem exists with the printer, such as needed. 60 HP Deskjet 3900 series What the flashing light means The Power...
User's Guide - (Windows) - Page 66

... life, go to www.hp.com/recycle. The rugged design of the HP Deskjet printer assists in all use : This equipment is printed on the communities where printers are manufactured, shipped, and used in the printer housing and chassis are not available in minimizing both packaging materials and damage rates. Recycled paper: All paper documentation for using common tools...
User's Guide - (Windows) - Page 70

... 58 paper jam 49 paper problems 50 photo has an unwanted border 57 photos do not print correctly 53 power light is flashing 60 print cartridge problems 51 print quality is poor 54 printer is not printing 48 printer is stalled 51 printer prints on multiple sheets at once 50 problems with borderless documents 55 two-sided printing 36 68 HP Deskjet 3900...

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