No Access. Username And Password Valid. Not Accepted.

I found a document I needed. Could not download because Username and/or Password not accepted. I gave up after several attempts. What's wrong? Am I already an account member who "lost" a different sign-in process (Username and/or Password)? I can't repair my tool without the manual to install the parts.

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Answer #1: Posted by Odin on July 12th, 2021 4:57 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

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Sorry for your problems. Similar ridiculous rejections have become increasingly common with various websites.

I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
For an email address that's not working, your Internet Service Provider may give you a solution. In the worst case you may have to use a different email address: Gmail will let you receive its mail at your current (other) mailbox--from Gmail's gear wheel [upper right] go to All settings, and then to Forwarding and POP/IMAP.
It's possible the problem is on your end. In case it is, follow these numbered steps:

Make sure you haven't disabled any scripts, and then
Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
Restart your computer. If the problem is not solved...
It may be necessary to update your browser (or even to switch browsers, in the worst case); links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742

As a last resort you may have to ask the company. Find the contact information at www,contacthelp.com.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by SonuKumar on July 12th, 2021 10:45 PM

SonuKumar

Member since:
May 9th, 2021

Points: 16,621,300

100
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Hi There sorry to hear that !!

It seems to be an issue with cookies and caches of the browser.

Follow this steps below:

Use chrome incognito window

https://www.helpowl.com/

try to sing in now. it should fix the concern.

if not email to [email protected]

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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