Get support for Hayward OnCommand

Hayward OnCommand Support Question

Hayward OnCommand Support Question

Find answers below for this question about Hayward OnCommand.
Need a Hayward OnCommand manual? We have 2 online manuals for this item!
Question posted by ppogson on May 16th, 2017

Oncommand Menu Locked

We are trying to program our pool heater to our OnCommand remote, but the menu is locked. We have the Hayward OnCommand Automation Operation Manual, but are looking for a service manual or something with instructions to unlock the menu. Thanks

Current Answers

Answer #1: Posted by Odin on May 16th, 2017 12:40 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,110
points


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Hayward OnCommand Manual Pages

Model: ALL MODELS Installation - Page 1

Hayward OnCommand Automation Installation Manual for models ONCOM ONCOM-ACT ONCOM-RC ONCOM-ACT-RC www.haywardnet.com
Model: ALL MODELS Installation - Page 18

... displays relating to the chlorinator will be programmed to use of a Goldline Aqua Rite or Hayward Swimpure chlorinator), the OnCommand will return to the desired output setting (see Settings Menu in the Operation manual). button while "Group Control" is activated, the speed will automatically chlorinate both the pool and spa according to the group speed setting that point...
Model: ALL MODELS Installation - Page 23

...pump option be used to control other pool devices that may require these options. See Lights Group section for operation information for proper operation. Note that only one button can also...heat is available and the water is pressed. the OnCommand will turn -off automatically after a programmed time (see Timers Menu in Operation Manual). Countdown Timer-the lights relay will not be ...
Model: ALL MODELS Installation - Page 25

... available and the water is pressed. See Aux1 Group section for operation information for manual on and turn-off automatically after a programmed time (see Timers Menu, Operation Manual). Aux1 Config. + to view/change Push to access Aux options Move to previous/next configuration menu Aux1 Function Manual On/Off for the Group function. The AUX button can also...
Model: ALL MODELS Installation - Page 27

... the "Filter Pump Config." the valve switches the water returning to the pool between Settings Menu (default) and the desired pump speed Move to enable freeze protection for specific programming information. the valve turns on . menu for proper operation to page 13 for the main circulation system. 24 Solar - Solar heating must be enabled in...
Model: ALL MODELS Installation - Page 29

... (Settings Menu / Pool Heater & Spa Heater). • The filter pump is set to the Settings Menu / Pool Solar & Spa Solar and temporarily lower the temperature settings below the current water temperature. 2. System Startup and Checkout Before Startup Before starting the OnCommand for remote control operation-refer to the heater manual and also "Heater Control" (page 8). • Heater is...
Model: ALL MODELS Installation - Page 32

... Hayward OnCommand Programming Flow Chart default menu settings menu timers menu diagnostic menu configuration menu day and time water temperature air temperature chlorinator setting salt level reason pump is running (not scheduled) reason hi-speed is running (not scheduled) countdown time remaining heater control status system manual off check system error filter speed spa heater temperature...
Model: ALL MODELS Operation - Page 1

Hayward OnCommand Automation Operation Manual for models ONCOM ONCOM-ACT ONCOM-RC ONCOM-ACT-RC www.haywardnet.com
Model: ALL MODELS Operation - Page 3

... 1 Automation 1 Manual System Operation Filter Pump 2 Lights and Aux Outputs 3 Pool/Spa Valves 3 Service 3 Automatic System Operation (Programming) Using the Programming Buttons 4 Programming Menu Flow Chart 5 Settings Menu 6 Timers Menu 9 Configuration Menu 13 Quick "How To" Guide Operate the Spa - Manually 22 Operate the Spa - Automatically 22 Set the Heater Temperature...
Model: ALL MODELS Operation - Page 5

... objective of the OnCommand is a heater in a similar fashion. However, if there is to automate the operation of your pool/spa system, there may be certain times when you can press "" to inform you turn the filter pump on manually at 8:00PM, it will turn on the pump. If Freeze Protection is programmed to turn the OnCommand control power...
Model: ALL MODELS Operation - Page 6

... system manually, you want to pool-only. Pressing the POOL/SPA button again will switch the OnCommand to the POOL/SPA button is illuminated. Note that the filter pump will switch the OnCommand to normal (automatic) operation. Service The main unit keypad has a SERVICE key. The red SERVICE LED will be displayed on the remote display/keypad(s). During service timed operation, the "Service...
Model: ALL MODELS Operation - Page 7

... applicable to your pool. Automatic System Operation The OnCommand controls most of your pool equipment automatically in order to minimize the time spent working on your pool will appear. (Example: if you on the display. Only menu items that are 5 buttons on to the next menu MENU item to "lock in" your new setting. MENU Press the "MENU" button to get...
Model: ALL MODELS Operation - Page 8

... air sensor solar sensor main software revision display software revision filter bridge/vsc software revision RF base software revision configuration menu chlorinator pool/spa filter heater solar lights aux1 aux2 valve3 remote menus 7-day or weekend/weekday timeclock 12 hour or 24 hour time format ºF or ºC reset to customize the operation of your pool/spa equipment.
Model: ALL MODELS Operation - Page 9

... is normally "locked" and should only be using most often to previous/next menu item The spa heater setting will only appear if the system has been setup for 2 minutes and will control the equipment. The OnCommand will automatically switch to previous/next menu item The spa solar setting will turn on whenever the pool/spa valves are included...
Model: ALL MODELS Operation - Page 13

..., spa operation, manual operation, heater cooldown, freeze protection and "solar-extend". During the programmed spa time, the OnCommand will operate in low speed during this function. Refer to page 9 for 3 minutes to prime and establish water flow. If the high speed and low speed periods overlap, then the pump will turn on the filter pump and move the pool/spa valves...
Model: ALL MODELS Operation - Page 14

... times & to previous/next menu item This menu will keep the relay off time, it may be operated when the filter pump is running and the pool/spa valves are in the pool-only position-the OnCommand will appear only if Valve3 is manual on time- If the Aux relay is off during the programmed off until these other...
Model: ALL MODELS Operation - Page 16

... used, the OnCommand can be programmed to use alternate heater setpoints (conventional and/or solar) while running , go to the chlorinator will be programmed and may contain additional sub-menu items. Refer to the following pages for the display of a Goldline Aqua Rite or Hayward Swimpure chlorinator), the OnCommand will automatically chlorinate both the pool and spa according to...
Model: ALL MODELS Operation - Page 23

... minutes of the AUX output during freeze--see Timers Menu, Operation Manual). It is very important that is off when: ...pool/spa suction return valves are two Group menus; Interlock is "Settings Menu". Aux1 Freeze Protection This function protects the pool, plumbing, and equipment against freeze damage. The default selection is not available for normal filter operation. the OnCommand...
Model: ALL MODELS Operation - Page 26

... other automatic or manual operations that you want to adjust the off time. Press "+" or "-" to the spa setting. Press the "MENU" button repeatedly until "Settings Menu" is displayed. 2. Program a Countdown Timer 1. Set the Heater Temperature (or turn it off " and the heater will use the pool setting. Press the "MENU" button repeatedly until "Timers Menu" is displayed. 3. If...
Model: ALL MODELS Operation - Page 27

...disabled, the optional remote display/keypads are abnormal and require attention for optimal operation of your pool and/or spa system. If the freeze protection feature is enabled (Configuration Menu/ Filter Config.) and the air sensor is still permitted. Both "Service" and "Service-Timed" disable all automatic programmed operations and allow you when the OnCommand detects any problems that...

Similar Questions

Filter Button Lights Up But Wont Turn On The Filter.
Why doesn't my filter button turn on my pool when I press it. It only turns on when I press the Aux ...
(Posted by tereasajjt1 5 years ago)
Programming Problem
Installed an oncommand system which is responsible for a pool pump, spa pump, lights and heater, evr...
(Posted by blakeandstephaniemorton 10 years ago)
Pool Heater
We are trying to make the heater work automatically. The heater is a Taylor wood stove. The power is...
(Posted by dray0506 11 years ago)
Ask a New Question
Use the box below to post a new question about this Hayward product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Hayward Manuals

Find free Hayward OnCommand manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Hayward Reviews

View thousands of Hayward user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Hayward customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Hayward customer service rankings, employee comments and much more from our sister site.

Hayward Recalls

Find comprehensive Hayward recall information updated hourly on RecallOwl.com.