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Question posted by Tvoyager on May 8th, 2019

Hayward Ecommand Communication Error

pool did not go on this morning, error code display as "communication error" manually started pool and it shut down, flipped all breakers off then on, same aga

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Answer #1: Posted by Odin on May 8th, 2019 10:20 AM

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Odin

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Hayward says:

This means there has been a disruption in the transfer of information from the main PCB to the display(s). Deactivate all the breakers in the bottom of the control box and wait 5-10 seconds, then re-supply power to the control and check the display. If the problem has gone away the issue should have been cleared. If the problem persists, contact Technical Service for assistance 908-355-7995 (Monday - Friday, 8:00 am - 5:00 pm).

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Related Hayward E-Command 4 Manual Pages

Model: ALL MODELS Installation - Page 1

Hayward ECOMMAND 4 Automation Installation Manual for models HPC-4 HPC-4-ACT HPC-4-RC HPC-4-ACT-RC www.haywardnet.com

Model: ALL MODELS Installation - Page 4

... applicable) High Voltage pool equipment Low voltage wiring (temperature sensors, heater, etc.) 4. ECOMMAND 4 configuration (page 14) 2. Plumbing (page 4) General Pool Equipment 5. seal),...Electrical Wiring (page 6) Main service Grounding and bonding Circuit breakers ECOMMAND 4 control power 1 Order Separately AQL2-SS-RF Wireless Spa Side Remote Control (Included with HPC-4-RC, HPC-4-ACT-...

Model: ALL MODELS Installation - Page 11

... wiring to the VSC pump control. Refer to the pool/spa suction (Valve2) and return (Valve1) valves. Note that contains a valve, actuator, and extra temperature sensor. Heater Control The ECOMMAND 4 provides a set of the Hayward TriStar Variable Speed Control (VSC) includes high voltage input wiring, communication wiring, and menu configuration/settings. See diagram on page...

Model: ALL MODELS Installation - Page 13

... jumper from any difference which is selected, the ECOMMAND 4 will fire whenever ECOMMAND 4 requests (when ECOMMAND 4 "Heater" LED is illumi- Set the "Pool" and "Spa" thermostats to heater. 2. Turn off to their maximum settings. Heater will take control). 7. Hayward Heaters Refer to the instructions in the heater manual for "bypass On). 8. Failure to heater. 2. Move "BYPASS...

Model: ALL MODELS Installation - Page 15

... Use four conductor cable (typically phone cable) for proper low voltage communication wiring between the ECOMMAND 4 and the Hayward Tristar Variable Speed Control (VSC). POOL/SPA SENSOR AIR SENSOR SOLAR/SPA SENSOR Pool/Spa Air Solar 12 The communications cable should be matched between the VSC and the ECOMMAND 4. Note that the terminals on the left side of the VSC...

Model: ALL MODELS Installation - Page 17

...Menus Configuring the ECOMMAND 4 requires that is connected and how each should be suppressed. Config. + to fix the configuration. Configuration Setup After plumbing and wiring are complete, the ECOMMAND 4 MUST BE CONFIGURED before attempting to operate. When the chlorinator is enabled, the ECOMMAND 4 will automatically chlorinate both the pool and spa according to the Operation Manual.

Model: ALL MODELS Installation - Page 18

... is the time, after you manually switch the Pool/Spa valves to "Spa Only", until the ECOMMAND 4 automatically returns the valves to the ECOMMAND 4. Filter Operation If "Spa Spillover" is selected, the ECOMMAND 4 will remain in increments of the "Pool/Spa button. Pressing the POOL/SPA button on the display/keypad will be able to rotate through "Pool Only" (both suction and return...

Model: ALL MODELS Installation - Page 19

The pump will NOT shut off when a heater is controlled by commands sent to the pump. The ...manual for specific information regarding the control logic for 2speed and variable speed pump operation. For the Hayward Tristar variable speed pump: The Filter relay is turned on some systems with in the Low Speed Settings Menu. If "Pool Only" is selected, then the ECOMMAND 4 will switch the pool/spa...

Model: ALL MODELS Installation - Page 31

...code... please contact the Hayward/Goldline Technical Service Support...spa, war or acts of three (3) years. Problems resulting from the initial date of the product. LIMITED WARRANTY (effective 01/01/09) Goldline warrants its Aqua Rite, Aqua Rite Pro, Aqua Logic, Pro Logic and E-Command products to maintain pool water chemistry in accordance with the recommendations contained in the owners manual...

Model: ALL MODELS Installation - Page 32

... control status system manual off check system error filter speed spa heater1 temperature pool heater1 temperature spa solar temperature pool solar temperature superchlorinate spa chlorinator setting pool chlorinator setting spa high/low speed pool high/low speed day and time backlit display light beeper teach wireless remote wireless channel pool filter pump1 or hi-speed pool filter pump2 or...

Model: ALL MODELS Operation - Page 1

Hayward ECOMMAND 4 Automation Operation Manual for models HPC-4 HPC-4-ACT HPC-4-RC HPC-4-ACT-RC www.haywardnet.com

Model: ALL MODELS Operation - Page 4

... 3 24V Valve Actuators Heater 240 VAC Power Circuit Breaker Subpanel NOTE: This manual assumes that pertain to system setup are not covered in chlorinator feature, it is a multifunction pool controller used to fully manage your pool/spa system. Both manual and automatic (programmed) operation are programmed at the unit's display/keypad. Optional Wireless Spaside Remote G LD L IN...

Model: ALL MODELS Operation - Page 6

... be illuminated and the ECOMMAND 4 will turn off the display and return to circulate the water. Manual turn off for emergencies). When the Lights or Aux output comes on the remote display/keypad(s). Pool and Spa systems without spa spillover: In pool-only mode, the left LED next to the POOL/SPA button is due to pool-only. Note that the...

Model: ALL MODELS Operation - Page 8

Model: ALL MODELS Operation - Page 13

... to a normal timeclock programming display. For pool/spa combination systems with "Filter Hi"). There are adjusted in increments of 5 minutes from "Manual On/Off" (0 minutes) to a maximum of filtration for both weekdays and weekends, even if you want to disable a timeclock, you can set the on and start of your pool/spa system. Timers Menu The Timers...

Model: ALL MODELS Operation - Page 16

... is the time, after you manually switch the Pool/Spa valves to "Spa Only", until the ECOMMAND 4 automatically returns the valves to previous/next configuration menu Pool/Spa Setup Pool and Spa if "Pool and Spa" is enabled, the ECOMMAND 4 will have no effect. When the chlorinator is selected Spa - Display Allows for the display of a Goldline Aqua Rite or Hayward Swimpure chlorinator), the...

Model: ALL MODELS Operation - Page 18

... commands sent to protect the pool...will run at during the first 3 minutes of the pool/spa suction valve, the proper temperature setting will turn off... sensor falls below the freeze threshold (see below), the ECOMMAND 4 will be used. 15 This is the speed that... - 6ºC). 38ºF (3ºC) is default. For the Hayward Tristar variable speed pump: The Filter relay is used to supply input...

Model: ALL MODELS Operation - Page 25

...spa period, the ECOMMAND 4 will operate according to its normally programmed operation state. Press the "MENU" button repeatedly until the "Spa Chlorinator" or "Pool Chlorinator" is displayed. 3. If you are in the pool-only or spa...the Chlorinator Output (for the spa, see Start/Stop Superchlorination below . 4. At the end of the button. 2. Press the "Pool/Spa" button to go to ...

Model: ALL MODELS Operation - Page 27

...Chlorinator Comm Error -- The Diagnostic Menu will be displayed on any problems that are abnormal and require attention for optimal operation of your pool and/or spa system. ... remote display/keypads are disabled (except for manual turn off for the Pool Filter and the Hayward VSC is not responding. • Pool VSC Err: x -- Troubleshooting and Diagnostic Information The ECOMMAND 4 ...

Model: ALL MODELS Operation - Page 28

... Level (Test Minerals) Refer to the Aqua Rite or Swimpure manual to operating properly, then the temperature will appear. Diagnostic Menu To enter the Diagnostic Menu, press the "Menu" button repeatedly until the display shows "Diagnostic Menu". This is measured by the Goldline Aqua Rite or Hayward Swimpure when external chlorination is 3200.