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HTC HD7S Support Question

HTC HD7S Support Question

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Question posted by robertenosii on June 22nd, 2014

Unlocked Phone Won't Access Internet

I have an unlocked HTC 9295 by AT&T and it won't find/connect to wifi. Whats the problem?

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Related HTC HD7S Manual Pages

User Manual - Page 3

... 11 Entering your PIN 12 Finger gestures 12 Using the kickstand 12 Getting started Setting up your phone for the first time 13 Start screen 13 Accessing apps and settings 14 Hubs 14 Sleep mode 14 Unlocking the screen 15 Changing your lock screen wallpaper 15 Status icons 16 Adjusting the volume 16...
User Manual - Page 5

... and location Turning on location services Bing Maps HTC Hub About the HTC Hub More apps Microsoft Office Mobile 2010 Windows Marketplace Games AT&T apps Security Protecting your SIM card with a PIN Protecting your phone with a password Protecting your phone through the Web Settings Settings on your phone Changing display settings Changing sound settings Checking information...
User Manual - Page 8

With your phone securely with the front facing down to access the battery compartment and SIM card slot. 1.  Basics Bottom cover Removing the back cover Remove the back cover to ... part of the back cover down . 2. You will hear a click when the back cover is locked in place. With the phone turned off, hold your thumb or finger, lift up the back cover from the small notch at the top of the...
User Manual - Page 9

... cards may be fees for a replacement SIM card. There may not function with your phone. Take the back cover off . Take the battery out. See "Battery." 3. Slide...and slide the SIM card out. Your phone supports both 1.8V and 3 V SIM cards. You should consult with your mobile operator for this service. Insert the SIM card with your phone number, service details, and phonebook/message memory...
User Manual - Page 10

...it needs recharging depends on how you use your mobile network and extreme temperature make sure that we recommend. Long phone calls and frequent web browsing use only original ...batteries and accessories that came with its exposed copper contacts into place. Insert the battery with your Bluetooth connection always on...
User Manual - Page 11

... the power adapter to an electrical outlet to start charging the battery. Connect the large end of the USB cable to the phone. 3. Easy. Unlock your phone.  Don't remove the battery from the phone while you see the word "Goodbye" onscreen. See "Unlocking the screen" in the status bar of the Start screen. Plug in...
User Manual - Page 12

... to drag. Just pull the kickstand out and set by turning the phone sideways. Just contact your finger vertically or horizontally across the screen. To swipe or slide means to landscape by your mobile operator. This finger gesture is blocked. No problem! To open the available options for a PIN, enter it and then...
User Manual - Page 14

... automatically goes into a low power state while the display is off the display and switch your phone into Sleep mode when it until a menu appears, and then tap pin to start. Accessing apps and settings Easy. 14 Getting started To pin something, let's say a contact, to the Start screen, press and hold...
User Manual - Page 15

... the Start screen, tap . 2. Tap Settings > lock & wallpaper > change wallpaper. 3. Drag the photo and position the part that you 'll need to unlock the screen. If you've set up a phone password, you have an incoming call . Changing your lock screen wallpaper Browse the collection of the screen and then slide your...
User Manual - Page 17

..., and other categories. The Bing™ search screen opens. 2. Interacting with your voice to call people, start apps, and search the web.  To make a phone call, you'd say "Call Jennifer Singer, mobile."  To start an app, like Calendar, say "Open Calendar."  To search for something, just tell the...
User Manual - Page 19

... calls from your phone even if you can still open the phone dialer by your mobile operator. Dial the... number you want to call, and then tap call You can make emergency calls by tapping emergency call . If you enabled the phone lock and/or the SIM lock, and you forgot the code or SIM PIN, you don't have a SIM card installed or your SIM card. To unlock...
User Manual - Page 23

...details. Tap the box to set who can directly link to the mobile phone network, and enable you are turned off the phone while on the Start screen, tap ... , and then tap call ...and the previous state of various phone services for your SIM card with a PIN" in the Security chapter for your phone number. Call services Your phone can see your phone to access and change the voicemail number....
User Manual - Page 42

... SIM card or a chosen mobile operator. Turning the data connection on your phone, obtain the access point name and settings (including username and password if required) from your mobile operator. 1. On the Start screen, tap . 2. 42 Getting connected Getting connected Data connection Your phone will be automatically set up to use your mobile operator's data connection when you turn off 3G...
User Manual - Page 43

...of your mobile operator's coverage area. Wi-Fi To use data roaming. 1. 43 Getting connected Enabling data roaming Data roaming lets you connect to your mobile operator's partner networks and access data services...key or other security information again, unless you reset your phone to its security settings, you may also need access to a wireless access point or "hotspot". Tap Settings > Wi-Fi. 3....
User Manual - Page 44

...phone sideways to enter a URL. Opening the browser On the Start screen, tap the Internet Explorer tile to view the full version of all web sites Some web sites display a mobile ... phone in full screen. 44 Getting connected Using your phone. From the browser screen, while holding your phone's web browser You must have an active data connection or Wi-Fi connection to access the Internet....
User Manual - Page 68

... to download and purchase new apps, games, and music that fit your needs and make your phone, tap the Games tile on the Start screen, and then tap Marketplace. 68 More apps Using Microsoft Office Mobile 1. Tap Office. 3. Windows Marketplace On Windows® Marketplace, it's easy to see the other Office apps...
User Manual - Page 69

... a subscribed service that provides you the ability to download available shows from the Mobile Library and watch it anytime, even when not connected to any network or in the directory. Once a show is on your phone with AT&T myWireless. On the Start screen, tap and then tap AT&T Family Map. AT&T myWireless Conveniently...
User Manual - Page 70

... mobile operator when you have the default SIM PIN provided by assigning a PIN (personal identification number). Emergency calls can be placed at any time without requiring a PIN. You need a PUK code to restore access to...PUK-locked." Restoring a SIM card that has been locked out If you want to the phone. Enter the new PIN you enter the wrong PIN more details. See "Making an emergency...
User Manual - Page 78

...HTC Hub 62 Hubs 14 I Importing contacts from your SIM card 26 Inserting the battery 10 Inserting the SIM card 9 Interacting with your phone 74 Conference call 21 Connection Setup 42, 63 Contacts 25 D Data connection...verse Mobile 69 B Battery 10 Bing Maps 58 Bluetooth 47 - connecting headset or car kit 47 Bottom cover 8 Browser 44 C Calendar 38 - POP3/IMAP account 34 - 78 Index Index A Access ...
Quick Start Guide - Page 2

...you want to enter addresses for the incoming and outgoing servers. 3. Select any AT&T mobile phone for your wireless account, service plan or network, visit att.com/Wireless. Tip: Tap... and turn the phone to view the web page in to your internet service provider (ISP). • Web-based accounts like Hotmail, Yahoo! Select Manufacturer: HTC and Model: HD7S from your Microsoft&#...

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