Question posted by cahalanemelanie on April 21st, 2015

Sent Me Someone Else's Order. Where Is Mine?????

I Ordered An Anxiety Wrap For My Dog. Had To Get Something Ot Try Since We Are Going On Vacation Tomorrow. I Did Receive The Item Addressed To Someone In Ca. I (received A Size 8 Medium), I Ordered A Size 5. This Is Crazy And I Know Everyone Makes Mistakes But I've Sent A Few Emails Already And No Response. Just Like The Towels That I Ordered And Never Received And Was Not Credited The Money. Still Waiting.

Current Answers

Answer #1: Posted by Odin on April 21st, 2015 6:06 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,670
1,100
points
Sorry for your problems. Note that we're an independent help site not connected with Groupon.

Sometimes phone calls are more effective than emails. Phone Groupon at 877-788-7858 in the U.S. In the U.K. you can phone +44(0)203 510 0410. I believe you'll get your mixup resolved promptly.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Similar Questions

Order Status
i have ordered the Splash Wines 15 bottles last November 29, 2017 and got charged right away the amo...
(Posted by cathianfer10 6 years ago)
Received Item
I just received this order. It is an order I canceled within the time allowed prior to shipment. Fro...
(Posted by dcsalmsalm 9 years ago)
I Did Not Receive All Of My Vouchers
REF: 716002191 I purchased 3 vouchers for Gurkhas "3 course meal for 2", but were only sent 2 vouch...
(Posted by marieicostello 11 years ago)
Ask a New Question
Use the box below to post a new question about Groupon.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Groupon Reviews

View thousands of Groupon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Groupon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Groupon customer service rankings, employee comments and much more from our sister site.