Question posted by hemigirl562 on May 1st, 2020
I Received A Verification Code By Text I Didn't Ask For. Need Human Being
I need to speak to an actual living, breathing person to determine why I received this code and whether or not someone was trying to access my account.
Current Answers
Answer #1: Posted by Savior91 on May 1st, 2020 11:45 AM
Savior91
Member since:
April 25th, 2020 Points: 42,150
Member since:
April 25th, 2020 Points: 42,150
You can either reach Green dot help via this link https://www.greendot.com/for-people/help/card-help
Or call on (866) 795-7597 to speak with a Representative.
Answer #2: Posted by MysticChaCha on May 1st, 2020 11:24 AM
MysticChaCha
Member since:
April 28th, 2020 Points: 9,590
Member since:
April 28th, 2020 Points: 9,590
Usually you get a text verification code when you forget your login password or do some action that requires verification from the user for security purposes. So it looks like someone tried to login to your account and Green Dot wants to verify it is you who forgot the password by sending you a text.
MYSTICCHACHA
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