Question posted by sportsmen100 on April 30th, 2016
Technical Support
Current Answers
Answer #1: Posted by freginold on April 30th, 2016 4:48 AM
Answer #2: Posted by AlienViv on June 2nd, 2016 11:02 PM
Other possibilities include:
* Forwarding, filters, or access using POP/IMAP any of which could be deleting messages.
* Messages can also be deleted from other web-sites/tools/utilities through Authorizing applications & sites.
* Confusion on the difference between labels and folders when doing account cleanup.
* Using a view other than "classic" in Settings->Inbox can sometimes result in messages being hidden.
* In a Google Apps account it could a misconfigured retention policy: http://support.google.com/a/bin/answer.py?hl=en&answer=151128
Have you looked in the "All Mail", "Trash"' (or Bin, but not [imap]/Trash), and "Spam" labels for the missing information? Have you used the Search Mail function (with the term "in:anywhere") to try and find them?
Unfortunately, messages permanently deleted (manually or due to the 30-day auto-delete) from Trash or Spam can not be recovered. Sorry.
Unexpected message loss is why some people do their own backups of their Gmail accounts. That way they can recover their information if something happens.
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