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GE JES1142SJ Support Question

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Question posted by janek2u on August 14th, 2010

Ge Jes1142sj Microwave Stopped Working

I have had this microwave for a year and a half.  Tonight it abruptly stopped working with no signs of distress or any beep beeps when it ends.  It was very hot on the outside.  It was unplugged, and it is not working.  Actually I'm afraid of it now.  I was using it like I always do.  What could have happened?  Have there been any recalls on this model or any fires?

Current Answers

Answer #1: Posted by jim22417 on October 6th, 2010 7:45 AM
This answer was accepted by the poster of the original question.
jim22417

Member since:
October 6th, 2010

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Make sure that the unit is vented properly and that if you are using it for prolonged periods while cooking, that you turn-on the vent fan.

If there is no display / power within the unit...first check your power source where you plug the unit into the wall.

If that is good, Remove the Cabinette/Cover "Note: it has 3-Torx Anti-Tamper Screws".

Then as you face the microwave from the rear, at the left rear corner is a small circuit board with a fuse. "Check the Fuse"

If the fuse is good, Check the following:

1 - The most common  component failure is the "Cabinette TCO" (Thermal Cut-Off Thermostat).

As you face the microwave from the rear...It is located under the cover, on top, on the left front corner area.

It is a Circular, Black & Silver Disc Shaped component about the size of a dime in diameter and is about 1/2" in height.

It has Two (2) Wires attached to it's spade connectors and it acts as a safety fuse.

"IF YOU PUT AN INSULATED JUMPER WIRE ACROSS THE 2 TERMINALS THE POWER SHOULD RETURN AND THE DISPLAY WILL LIGHT"

Anything other than these two items should be checked by an Authorized Service Technician as these microwaves have components thay carry "HIGH VOLTAGE SHOCK HAZZARDS"

HOPE THIS HELPS!  JIM

Related GE JES1142SJ Manual Pages

Quick Specs - Page 1

...or GE® appliance questions, visit our website at ge.com or call GE Answer Center® service, 800.626.2000. Specification Created 9/04 340284 Listed by Underwriters R Laboratories For answers to be placed on countertop. GE® 1.1 Cu. Countertop Microwave Oven Exterior Dimensions* (in inches) W x H x D 21-1/4 x 11-7/8 x 15-3/4 *Height includes feet. GE Appliances JES1142SJ...
Quick Specs - Page 2

GE® 1.1 Cu. ft. Enables you to lock the keypad to prevent the oven from warming and reheating, to ensure even cooking • Instant On Controls - Limited; 5 yr. Countertop Microwave Oven Turntable Microwave Oven microwave...-Year Warranty - Stainless steel Specification Created 9/04 340284 GE Appliances JES1142SJ - Continually rotates food to the full speed of microwave ...
Use and Care Manual - Page 1

Microwave Oven ge.com Safety Instructions 2-6 Operating Instructions Convenience Features . . . .13-15 Microwave Terms 18 Oven Features 7, 8 Other Features 16, 17 Power Levels 9 Time Features 10-12 Care and Cleaning 19 Troubleshooting Tips . . . . .... JES1142 Write the model and serial numbers here: Model Serial You can find them on a label inside the oven. 3513913700 49-40495 01-06 JR
Use and Care Manual - Page 2

... cooking. -Remove wire twist-ties and metal handles from the countertop edge to accumulate on top of fire in similar locations. 2 s Keep power cord away from heated surfaces. s To reduce the risk of the microwave oven surface when the microwave oven is necessary when used by qualified service personnel. Carefully attend appliance when paper, plastic...
Use and Care Manual - Page 3

... escape during cooking. s Hot foods and steam can shorten the life of the microwave oven could dehydrate and catch fire, causing damage to stand in the microwave oven for sparks in injury. ...against foodborne illness. To reduce the risk of hot food, including popcorn bags, cooking pouches and boxes. Safety Instructions Operating Instructions ge.com WARNING! s Foil not molded to be...
Use and Care Manual - Page 4

... exposures to use a meat thermometer while cooking, make sure it should be used in microwave ovens. Most glass casseroles, cooking dishes, measuring cups, custard cups, pottery or china dinnerware ...can be at least partially uncovered because they may become hot because of water-set the measuring cup either in the oven both the dish you use plastic cookware without complete ...
Use and Care Manual - Page 5

... likely to eventual failure of a UL listed adapter which is properly grounded. You should have it is properly installed and grounded. Safety Instructions Operating Instructions ge.com GROUNDING INSTRUCTIONS WARNING-Improper use . This appliance must be disconnected infrequently. Do not under certain conditions, we strongly recommend against the use an adapter...
Use and Care Manual - Page 6

...If you use an extension cord, the interior light may flicker and the blower sound may vary when the microwave oven is used if you are careful in or tripping over unintentionally. If an extension cord is on by children or... 3 The extension cord should be arranged so that it will not drape over the countertop or tabletop where it can be longer, too. READ ALL INSTRUCTIONS BEFORE USING.
Use and Care Manual - Page 7

... turntable may vary from your model. 1100 Watts ge.com Operating Instructions Troubleshooting Tips Features of your microwave oven. Throughout this manual, features and appearance may be viewed while keeping microwaves confined in place when using the oven. Window with Metal Shield. NOTE: Rating plate, oven vent(s) and oven light are located on the inside walls of...
Use and Care Manual - Page 8

... before you begin. Time Features Press Time Cook Press number pads TIME DEFROST POWER LEVEL EXPRESS COOK Enter Amount of cooking time Amount of your microwave oven. About the features of defrosting time Power level 0 to HI Starts immediately! 8 Consumer Support
Use and Care Manual - Page 9

...may have a tendency to microwave cooking. Rest periods (when the microwave energy cycles off , the outside of the food. Each power.... baking casseroles and reheating. simmering; The power levels on the microwave oven can be compared to HI. 2 Enter cooking time. 3 Press... 30: Defrosting; Power level 30 is microwave energy 70% of the food. ge.com The power level may be done on...
Use and Care Manual - Page 10

...want full power. (Press POWER LEVEL repeatedly to resume cooking. Change power level if you to microwave for 30 seconds. Close the door and press START to select a desired power level.) 3 ...Consumer Support 10 HI power level is pressed. Defrosting and Cooking You can program the oven to 99 minutes and 99 seconds. Safety Instructions About the time features. Time Cook ...
Use and Care Manual - Page 11

...casserole, place 3 tablespoons water. In 2-qt. Turn cut into 1-inch cubes. ge.com Safety Instructions Operating Instructions Cooking Guide for Time Cook NOTE: Use HI power level...11⁄2-qt. casserole, place 2 tablespoons water. In 1-qt. In 11⁄2- Place in the oven, 1 inch apart, in half and remove fibrous membranes. package 1 bunch 1 bunch (11⁄4 to 11⁄2 lbs.) 1 ...
Use and Care Manual - Page 13

... The oven starts immediately. Remove the container with prepackaged microwave popcorn weighing 1.75 to select 15 ounces. The oven starts immediately. Use only with care. The oven starts ... the Beverage feature may be very hot. Place the package of popcorn in the center of the microwave. 2 Press POPCORN once for a 1.75 ounce package. ge.com Reheat The Reheat feature reheats...
Use and Care Manual - Page 15

s After defrosting, most other frozen foods. s When the oven signals, turn the food over. Auto Defrost automatically sets the defrosting times... time features section.) There is a handy guide located on microwave-safe dish. Remove defrosted meat or shield warm areas with small pieces of the oven. Safety Instructions ge.com Auto Defrost Use Auto Defrost for meat, poultry and fish...
Use and Care Manual - Page 16

...time of day. 1 Press CLOCK once to select 12 hour time or twice to prevent the microwave from being accidentally started or used by children. To lock or unlock the controls, press and ...hold PAUSE/CLEAR for about three seconds. Press START to stop cooking without opening the door or clearing the display. Safety Instructions Operating Instructions About the other...
Use and Care Manual - Page 17

...count down. How to Use to Delay the Start of Cooking You can be set the microwave to delay the start of time you want the oven to delay the start of cooking time. 5 Press START. After defrosting is up to ... Operating Instructions Kitchen Timer This pad performs three functions: s It operates as a hold . 4 Press START. ge.com Troubleshooting Tips Consumer Support 17
Use and Care Manual - Page 19

... Clean the Outside Do not use cleaners containing ammonia or alcohol on some models) Do not use cleaning sprays, large amounts of the oven that come together upon closing, use a hot, damp cloth with a paper towel; Use a clean, hot, damp cloth to keep the area clean where the door seals against the microwave. Safety Instructions...
Use and Care Manual - Page 20

...work Possible Causes A fuse in oven and PAUSE/CLEAR pad not pressed to the interference caused by other than high. s TV/radio interference might be lit.) • Press and hold PAUSE/CLEAR for about three seconds to unlock the control. Similar to cancel it does not indicate a problem with the microwave... With Your Microwave Oven s Steam or vapor escaping from the microwave as possible,...
Use and Care Manual - Page 23

... of God. For The Period Of: GE Will Replace: One Year From the date of the original purchase Any part of merchantability or fitness for home use the product. During this Limited Warranty. In-home service is not available, you must take the microwave oven to an Authorized GE Service Location for other rights which...

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