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Gateway ZX4800 Support Question

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Question posted by estevens22 on January 13th, 2014

Is It The Hard Drive?

I think that the hard drive is out because the computer will not load past the bios screen, but what is strange is that not one of its ports are working either. Ive tried to plug several different keyboards in to make certain that it was just the hard drive that i need ti replace but no luck. I would like to fixit but dont want to reolace rhe hard drive onlt to find out that its not the issue. Please help.

Current Answers

Answer #1: Posted by TheWiz on January 13th, 2014 11:11 AM
This answer was accepted by the poster of the original question.
TheWiz

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If none of the ports are working then it's likely the motherboard and not the hard drive. There are multiple other possibilities as well though including the power supply and the CPU. It would be best to bring it to a local repair shop to have it diagnosed.

Related Gateway ZX4800 Manual Pages

Gateway Desktop Quick Start Guide - Page 1

...2 Important Information 3 Computer Basics 4 Safety and Comfort 4 Safety Precautions 4 Health Precautions 5 Getting to Know your Computer 6 Control Devices (Keyboard/Mouse 6 Volume Controls 8 Remote Control (optional 8 Your Computer's Drives 9 Ports and Connectors 10 Turning your Computer ON or OFF 12 Upgrading your Computer 13 Internet and Software 15 Using Windows and...
Gateway Desktop Quick Start Guide - Page 5

...work or play for hours at eye level • Eye distance 45-70 centimetres (18-30 inches) from the computer's screen...work by a qualified technician to restore the product to normal condition. Look away from screen • Easy access to drives...power cord or plug is damaged,...associated with, or aggravated by certain repetitive actions. decrease the ... floating above the keyboard. Do not place...
Gateway Desktop Quick Start Guide - Page 7

...the top and press Ctrl+Alt for information on the screen; Backspace: Used to enter numbers and special characters. Numbers... of the pointer! Space: used to move the mouse over a hard and flat surface, the pointer will follow this guide is pointing at...the scroll wheel or button to enter text or commands. Keyboard The keyboard is used to activate and control the media player on ...
Gateway Desktop Quick Start Guide - Page 9

... a network connection (i.e. Click on Gateway computers. add the optical drive as a resource that you will need additional equipment; If your own music compilations, digital photo albums or keep a safe copy of CD or DVD discs (e.g. Note: Before copying a CD, make an archival backup of software or copy music for your own personal...
Gateway Desktop Quick Start Guide - Page 11

...modem port. Warning: In thunderstorm conditions, make ...keyboard, printer, scanner). Line-Out - An IEEE 1394 port (aka FireWire™ or i.LINK) allows you to connect a compatible external storage device (usually a hard disk drive) with a compatible remote control (optional). Allows you to your computer features two TV tuner ports, use a 15-pin analog connection, so you plug...
Gateway Desktop Quick Start Guide - Page 13

...drive will increase the computer performance and help you may continue working. Power Options The power options of a power failure. Note: To learn more about programs and processes running on Start > Help and Support. If you to help your computer. Simply plug it into a USB port... and click on certain computers. Forced Shutdown If your computer's hard drive, and then powers...
Gateway Desktop Quick Start Guide - Page 16

... click on -screen instructions. Gateway Recovery Management opens. 2. The Create Backup Disc dialog box opens. Quick Start & Troubleshooting Guide Please read them carefully! 1. Throughout the process, you may need to complete the recovery discs. OR To create recovery discs for the hard drive's entire original contents, including Windows and all factory-loaded software and...
Gateway Desktop Quick Start Guide - Page 17

... (see image above). When the disc finishes recording, the drive ejects it with a permanent marker. Remove the disc from the drive and mark it . 4. To open InfoCentre, double-click on the User's Guide (Gateway InfoCentre) icon on the desktop or click on the screen. Continue recording discs until the process is not the only...
Gateway Desktop Quick Start Guide - Page 25

... your computer will decrease wear and tear on your hard drive to make the most of your new computer and ensure it wears out over the hard disk area and affects performance. Disk Defragmenter With the...Recommended maintenance tasks There are several tasks you rearrange the items stored on your hard drive and thus decrease the chance of files over time, scattering occurs all over time. 1....
Gateway Desktop Quick Start Guide - Page 26

... appear. Double-click on the Recycle Bin on the Windows desktop and click on Empty Recycle Bin or select only the items... partition. To make it in the list of used and how much space is used space and free space on your hard disk is best... is divided into several hours to their original location. Manage your Hard Disk Drive (HDD) Check the remaining free space on your system may take...
Gateway Desktop Quick Start Guide - Page 31

Supposedly "free" software such as screen savers or smileys, secret investment tricks sure to make you untold fortunes, and contests that ...you should take these messages or even downloading images ensures you will be added to their lists for more of your computer, helping you to claim your computer with them . If an offer looks so good it's hard...
Gateway Desktop Quick Start Guide - Page 35

... items available will depend on a high-performance graphics card using an expansion slot. Try to your computer without the keyboard and mouse. Disconnect all open programs, with two video ports, one video port does not work, then try the other end to change the screen saver properties: a. If it into the monitor (and the other . Removing additional...
Gateway Desktop Quick Start Guide - Page 38

...make sure you do not help : 1. Close programs using Windows Task Manager If you notice that a specific program does not work correctly, try... using the Task Manager. 1. If you cannot close your computer, you see page 37 for updates. Go back to a previous version of the screen, try...If your computer cannot display the Windows desktop: Restart your computer up-to-date,...
Gateway Desktop Quick Start Guide - Page 44

Plug the printer into a different wall socket. Try reinstalling your computer's specifications • System Information Click on -screen instructions. 44 - Gateway cannot be ...the supplied documentation as well as the manufacturer's website. Note: For a quick overview of memory or hard drive space needed to run on the + to display more options. Remember to shut down your printer's...
Gateway Desktop Quick Start Guide - Page 46

...installed on page 46. This will restore your problem, you have stopped working correctly. To recover your hard drive or the backup discs you can recover using either your system 1. Create ...8226; New software - For instructions on your system to a previous state when everything was working correctly, the problem may be solved by reinstalling the software or the device drivers. Reset...
Gateway Desktop Quick Start Guide - Page 48

... Click on OK. Your hard drive's original, factory-loaded contents are not recoverable by ...working, see "Recovering from your recovery discs To reinstall Windows and all software and drivers that the operating system will erase all files on Yes, then Start. Windows installs from , such as the hard drive... your hard drive. 2. Your computer restarts. 6. Follow the on -screen prompts to...
Gateway Desktop Quick Start Guide - Page 56

...Drives 9 Memory card reader 9 Optical drives 9 DSL 20, 42 DVI port 11 E Electronic Program Guide 19 Email 43 Environment 54 Epilepsy warning 5 Error checking 25 eSATA 11 External hardware devices 45 F Firewall 29, 32 FireWire 11 G Google Desktop 23 H HDD (Hard Disk Drive...20 K Keyboard 6, 7, 39 L LAN (Local Area Network 21 Last Known Good Configuration 28, 37 LCD screen 40 Line-...
Gateway ZX4800 Series OOBE - Page 1

... Out Of Box Experience OOBE Performed by: Daniel Rose Date: 12/07/2009 Model Name: ZX4800-02 Operating System: Windows 7 Home Premium 64-bit Items in the user accessible slot(s): N/A...Number Location AC Adapter Power Cord Norton Startup Guide Warranty Booklet Cloth Screen Wipe Gateway Starter Guide Wireless Keyboard Wireless Mouse Desktop Computer AP.06501.030/ Delta ADP65JH DB 27.01518.521 /...
Gateway ZX4800 Series OOBE - Page 8

... in the top right corner. Above the Keyboard in comments, speed, bootable, etc) ODD (Class: speed* x8 Is optical drive modular? X8 Super Multi Drive Sata. Power Management Settings (Also NOTE options grayed out) Balanced Plan (Recommended) Adjust Screen Brightness Power Saver Plan Additional Software Loaded (software not loaded by default on the unit) Title & Version...
Gateway ZX4800 Series OOBE - Page 11

... Touch Screen Capability. From this action will erase all data on the Gateway partition and to click "OK" to continue or "Cancel" to abort. 11.) When you select "OK" it will load to ...it will give the "Hard Drive Name", "Partition Label", and "Partition Size". The unit has touch screen software such as it did when the customer first purchased the unit. The screen supports multi touch and ...

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