Gateway DX4300-11 Support Question
Gateway DX4300-11 Support Question
Find answers below for this question about Gateway DX4300-11 - DX - 8 GB RAM.Need a Gateway DX4300-11 manual? We have 2 online manuals for this item!
Question posted by ugoforit4611 on September 29th, 2015
Runtime Error!
When I recharge my Gateway system when required, I receive a Runtime Error:(This happens when I unplug the cord from the charger!) Program: C:\\WINDOWS\system32\atibtmon.exe which states; This application has requested the Runtime to terminate it in an unusual way. How can this Error be corrected? OS 64-bit x64based processor Thanking you in advance!
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Current Answers
Related Gateway DX4300-11 Manual Pages
Gateway Desktop User's Guide - Page 9
... problems 10
Connecting to a broadband modem or network . . 10 Connecting a dial-up modem 11 Using the World Wide Web 11
Connecting to a Web site 12 Downloading files 13 Ethernet networking 14 Wired Ethernet networking 14 Testing ... up a maintenance schedule 26 Caring for your computer 26 Updating Windows 28 28
Chapter 4: Troubleshooting 29
Safety guidelines 30 Try these steps first 30...
Gateway Desktop User's Guide - Page 12
... service from our trained representatives • Membership in the Gateway community: receive
promotions and participate in a safe place.
2 After we receive your product registration, you will help us to provide you with important data that you to your model of your notebook or desktop, a window will give you access to some useful benefits, such as...
Gateway Desktop User's Guide - Page 36
Maintenance task
Weekly Monthly When needed
Check for viruses
X
X
X
Run Windows Update X
X
Manage hard drive
X
space
Clean up hard drives
X
X
Scan hard drive for errors
X
X
Defragment hard drive
X
X
Back up a regular maintenance schedule. CHAPTER 3: Maintaining Your Computer
Setting up a maintenance schedule
Use the following table to set up files
X
X
X
Clean ...
Gateway Desktop User's Guide - Page 41
.... "Unable to locate See "You see a "General failure reading drive C" error message" on page 44. "Download Error"
See "You get a "Data error" message" on page 33. Type troubleshooting in a program, see the program's
printed documentation or the online help. "Data error"
See "You get a "Download Error" message when Media Center tries to
browse the Internet" on page...
Gateway Desktop User's Guide - Page 42
... modem, make sure
that the modem cable is widespread (a problem they are using a dial-up correctly.
OR - Help
For more information. See "You see a "Memory error" message" on page 46. Internet and networking
Internet
If you are using a cable or DSL modem, make sure that the modem cable is securely plugged...
Gateway Desktop User's Guide - Page 46
... OK twice to respond, the modem did not pass diagnostics. The modem is available, a white screen appears with no data, or if you get an error such as port already open or the modem has failed to close the dialog boxes.
36 If information about modem troubleshooting, click Start, then click...
Gateway Desktop User's Guide - Page 53
...; Save your files to restore, then
click Restore. Type file management in the Search Help box, then press ENTER.
43 www.gateway.com
Files
You get an "Insufficient disk space" error message
• Delete unnecessary files from the hard drive. Help
For more information about file management, click Start, then click Help...
Gateway Desktop User's Guide - Page 54
...Unplug the USB device, then restart your computer.
• Your hard drive has no operating system installed
on it, or the operating system files cannot be accessed, or you see a "General failure reading drive C" error...To fix hard drive problems, run the error checking program. CHAPTER 4: Troubleshooting
You get an "Operating system not found" error message
• Your computer is connected to...
Gateway Desktop User's Guide - Page 55
... Schedule disc check. Help
For more information about checking the hard drive for errors: 1 Click (Start) then click Computer. The
Computer window opens. 2 Right-click the drive that you see a prompt asking you if you want to check for errors, it provides a summary of the problems that it found. 4 Correct any problems that...
Gateway Desktop User's Guide - Page 56
... see a "Not enough memory" error message
• Close all programs, then restart your computer. • If you are trying to your computer. Type sound troubleshooter in the Search Help box, then press ENTER.
See your computer's universal
audio jacks are configured correctly.
• If you continue to receive this error message,
consider adding more...
Gateway Desktop User's Guide - Page 60
...connected to the Internet. CHAPTER 4: Troubleshooting
You get a "Download Error" message when Media Center tries to update the Program Guide
• You must be useful information to have a yellow...or red (failed) icon.
4 To update the device driver (a common solution to update
the Program Guide. Checking for device problems
Faulty devices or corrupt device drivers can help . Device Manager ...
User Guide - Page 7
11 Maintaining Your Computer 161
Caring for your computer 162 Protecting your computer from viruses 164 Managing hard drive space 167
Checking hard drive space 167 Using Disk Cleanup 168 Checking the hard drive for errors... 180 Reinstalling device drivers 181 Updating device drivers 183 Reinstalling programs 184 Reinstalling Windows 186
13 Upgrading Your Computer 189
Selecting a place to...
User Guide - Page 41
... Bin to programs, files, help for Windows and other programs, and computer tools and utilities. The Recycle Bin is the bar at the bottom of the computer display containing the Start button on the left and a clock on the taskbar represent programs that are stored.
www.gateway.com
33 Other buttons on the right. Desktop elements...
User Guide - Page 44
Title bar Menu bar
Close Maximize Minimize
36
www.gateway.com This example shows the Local Disk (C:) window, which opens after you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. Chapter 4: Windows Basics
Identifying window items
When you double-click the Local Disk (C:) icon in the My Computer window.
User Guide - Page 178
... found by following the on-screen
instructions.
7 Click OK. For help, press F1. After Windows has finished checking the drive for disk errors in the Search
box
, then click the arrow.
170
www.gateway.com Windows checks the drive for errors, click Start, then click Help and Support. Help and Support
For more information about...
User Guide - Page 181
... Scheduled Tasks window opens.
www.gateway.com
173 Managing hard drive space
Backing up files
Backing up files and removing them from losing important information if the hard drive fails or you accidentally delete files. If you do a complete hard drive backup.
To start the Scheduled Task Wizard:
1 Click Start, All Programs, Accessories...
User Guide - Page 229
... , then click the arrow. PC Doctor provides 85 professional diagnostic tests directly from Help and Support or by clicking Start, All Programs, then clicking Gateway Utilities. The message may include the following support tool to help . Software support tools
■ If an error message appears on the screen, write down the exact message.
User Guide - Page 235
... Web browsers open, performing multiple downloads, and having multiple programs open the browser. Contact your browser, then reconnect and ...you e-mail messages, but you have not received any mail
■ Click the receive button in the
Search box
, then ... get the error, your ISP may be having technical difficulties.
Double-check the URL or try a different URL. www.gateway.com
227...
User Guide - Page 236
... a key that might
be stuck, then restart your computer.
228
www.gateway.com Chapter 12: Troubleshooting
Keyboard
The keyboard does not work after it . Memory
You see a "memory error" message during startup ■ Use PC Doctor or a third-party diagnostic program to drain it upside down to help determine if a memory module is...
User Guide - Page 266
...183
drives
activity indicator 85 backing up files 173
CD 3, 198 CD-RW 3, 84, 198
checking for errors 169 checking for free space 167 defragmenting 171
diskette 3, 116, 198 DVD 3, 84, 198 DVD/CD-... adding 198 eject button 85 identifying 84 locating drive 3 replacing 198 troubleshooting 222 using 84 DVD-RAM/-RW/CD-RW drive identifying 84
E
eject button CD drive 85 DVD drive 85
electrostatic discharge...
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