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Garmin StreetPilot c510 Support Question

Garmin StreetPilot c510 Support Question

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Question posted by johnpiddock on August 9th, 2012

I Have Tried To Update The Software On My Garmin C510 Streetpilot [when I Purcha

the unit it came with a lifetime FREE update of the maps. I downloaded the new version successfully but it was not recognising roads that were 3years old! I am now informed by Garmin support that i need to purchase the map update! Clearly I will not do this as they are contravening the contract and I will report them to The Advertising Standards Authority. Have I been correctly informed?

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Related Garmin StreetPilot c510 Manual Pages

Important Safety and Product Information - Page 4

... Part Number 190-00720-01 Rev. Garmin will not replace missing components from the original retailer is provided by international distributors for warranty verification. Send the device, freight charges prepaid, to repair or replace (with a new or newly-overhauled replacement product) the device or software or offer a full refund of purchase...
Declaration of Conformity - Page 1

..., Taipei County, U.S.A TAIWAN, R.O.C. Estate, Romsey, Hampshire, SO51 9DL, U.K. Paul Morrow Quality Manager GARMIN (Europe) Ltd Date: 18th April 2006 Radio Frequency Electromagnetic Field Test EN 60950-1:2001 Safety of Equipment: Model Number(s): Information Technology Equipment STREETPILOT C510 STREETPILOT C530 The undersigned does hereby declare that the equipment complies to which...
Important Safety and Product Information - Page 3

... Legal Restrictions Before using the suction cup mount on , the user is encouraged to try to correct the interference by one of the following two conditions: (1) this device may... Garmin device in a location that does not obstruct the driver's view of the road. For a list of countries that currently prohibit the use of governmental and private data sources. Map Data Information Garmin uses...
Owner's Manual - Page 2

... this manual may not be viewed and to download a single copy of this manual onto a hard drive or other countries. Garmin®, MapSource®, and StreetPilot® are trademarks of this document is strictly prohibited. c510™, myGarmin™, and Garmin Lock™ are registered trademarks of Garmin Ltd. Mac® and iTunes® are trademarks...
Owner's Manual - Page 3

... for purchasing the Garmin® StreetPilot® c510™. theft feature: page 6 • Transferring files to your Garmin unit. • Subscribe to adjust the volume. c510 Owner's Manual  They indicate that you should touch the Where to the Menu page, touch and hold Back. • Touch and choices. Preface Thank you for safety camera information (see small...
Owner's Manual - Page 5

... Customising the Display 21 Adjusting Traffic Settings 21 Restoring All Settings 22 Clearing User Data 22 Appendix 23 Resetting Your c510 23 Avoiding Theft 24 Battery Information 24 About Satellite Signals 24 Changing the Fuse 25 Updating the Software 25 Additional Maps 25 Extras and Optional Accessories....26 Technical Specifications 28 Troubleshooting 29 Important Product...
Owner's Manual - Page 9

... use the mapping software on your unit's serial number, registration number for registering on Garmin's Web site, and unlock code for the DVD-ROM (if included) or for an optional external antenna) Power connector Mini-USB connector Power button c510 Owner's Manual  Getting Started Getting Started What's in the Box? DVD-ROM (Deluxe versions only) to...
Owner's Manual - Page 22

... to receive traffic information. Note: Garmin is a traffic incident on your current route or on the road on your c510. Select an item to view details. 3. Select an item to view details. 3. When a traffic message is received, your c510 displays the incident on the map and can only access the traffic information if the c510 is connected to...
Owner's Manual - Page 25

... Help file or page 30 to learn how to map the drives. Step 3: Transfer Files to Your c510 Copy and paste files from your computer, open c510 or SD card drive/ volume. Note: On some ...transferring files, click the Eject icon in folders entitled "Garmin." Caution: If you are not sure about a file's purpose, do not delete it. Unplug your c510 from your system tray, or drag the volume icon...
Owner's Manual - Page 27

.... Enter a 4-digit PIN, and set a security location. c510 Owner's Manual Customising the c510 About-display your location. 19 See www .garmin.com/aboutGPS/waas.html for information about WAAS/EGNOS. Locale-select your c510's software version number, unit ID number, and audio version number. GPS Mode-enable and disable GPS and WAAS/EGNOS. Safe Mode-turn on or off Safe...
Owner's Manual - Page 31

... up (freezes up), press and hold the Power button to reset your c510. Clean and dry the dashboard where you need to turn back on . Place the disk on the dashboard. 4. Remove the clear plastic cover from the permanent mounting adhesive on top of the disk. 5. See page 25 for information about updating the software.
Owner's Manual - Page 33

... connector). Touch > Map > Map Info. Appendix For more information about GPS, visit www.garmin.com/aboutGPS. 2. Unscrew the black (or silver), round end piece and remove it on your map software is placed in the proper place. 3. Eject and unplug your c510 (see if an update for your c510, open the Menu page. To find out the version of the small...
Owner's Manual - Page 34

... data is available only in some locations. Each region that is updated at any time. Garmin Travel Guide™ Much like a paper travel guide, the Garmin Travel Guide provides detailed information about optional accessories, go to http://shop.garmin .com or www.garmin.com/extras. c510 Owner's Manual com for availability. Refer to the MapSource Help file...
Owner's Manual - Page 35

... as safety cameras and school zones. Download the POI Loader at www .garmin.com/extras, and click POI Loader. For information, go to show the speaker icon on the map when tour information is not responsible for points, such as programmed, Prompted to www.garmin.com/extras, and click POI Loader. c510 Owner's Manual 27 POI databases...
Owner's Manual - Page 36

... range: 32°F to 140°F (0°C to 8 hours depending on usage Caution: The c510 is not waterproof. Computer interface: USB mass storage, plug-and-play Charge time: Approximately 4 hours ....2 x 8.2 x 5.6 cm) Weight: 0.59 pounds (269 g) Display: 2.8" W x 2.1" H (7.2 x 5.4 cm); 320 x 240 pixels; GPS Performance Specifications Receiver: WAAS enabled Acquisition times*: Warm:
Owner's Manual - Page 39

... suppliers make no representations about content, traffic and road conditions, route usability, or speed. You acknowledge that the Software is the property of this device (the "Software") in binary executable form in Garmin. You may not modify, copy, scan, or use . The Traffic Service Data is informational only. c510 Owner's Manual 31 Title, ownership rights, and...
Owner's Manual - Page 40

... circuit from the GPS unit. • Consult the dealer or an experienced radio/ TV technician for your authority to radio communications if not installed and used in permanent damage to the equipment, and void your warranty and your Garmin product: www.garmin.com/products/sp510. However, there is encouraged to try to provide more reasonable...
Owner's Manual - Page 41

... 27 Garmin TourGuide™ 27 Garmin Travel Guide™ 26 going home 8-11 Go page options 7 GPS 24 H home location 8 K keyboard 9 kilometers 20 L language 20 license agreement 31 loading additional maps 24, 25 locked up, c510 is 23 locking your c510 6 M managing files 16-17 map browse 11 customise 18 Map Info button 18 moving 11 update maps 25 version 18...
Owner's Manual - Page 42

... 7, 11 show map 7 software license agreement 31 software version 19 34 special characters 9 specifications 28 spelling the name of a place 8 stopping the USB 17 storing your c510 vi supported file types 16...14 transferring files 16-17 Trip Information page 13 troubleshooting 29 turn-by-turn directions 13 U unit ID 19 unit locked up 23 updating the c510 software 25 USB 1, 17 mass ...
Owner's Manual - Page 44

Unit 5, The Quadrangle, Abbey Park Industrial Estate, Romsey, SO51 9DL, U.K. Garmin Corporation No. 68, Jangshu 2nd Road, Shijr, Taipei County, Taiwan www.garmin.com Part Number 190-00602-00 Rev. or its subsidiaries Garmin International, Inc. 1200 East 151st Street, Olathe, Kansas 66062, U.S.A. For the latest free software updates (excluding map data) throughout the life of your Garmin products,...

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