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Garmin Nuvi 785T Support Question

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Question posted by rflem0007 on January 3rd, 2017

Garmin Drive 60

Just took my Christmas gift out of the box and it will not turn on?What am I doing wrong?I am an old lady who just moved into the DC area and my kids don't want me to keep getting lost.Never used anything like this before, I have only used map quest.Please help. Thank you, Nancy Fleming

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Answer #1: Posted by techyagent on January 3rd, 2017 10:44 AM

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techyagent

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Press and hold power button

The power button on the front of the unit should be pressed and help down for several seconds. Pressure should be applied and let off once the unit powers on.

Depleted/dead batteries

If your Garmin V has not been used recently or left on, the batteries may be depleted. Make sure your Garmin V is plugged into a wall outlet or computer and then look for activity. Your Garmin should recognize that it is plugged in to a power source and begin charging. If your unit refuses to charge or doesn't hold a charge for very long, you should replace the batteries.

Loose or bad micro SD Card

If your Garmin V won't turn on, try removing the micro SD card before starting the device.

Bad display

Your Garmin V may appear to be off because it has a bad display. Power the unit on and listen for any activity inside. If you hear a familiar sound such as a tone or vibration, it's likely the display is broken and it must be replaced. To replace display, refer to Installing Garmin GPS V DisplayBad logic board

If your Garmin V isn't communicating to the computer or wall outlet, it may have a bad logic board. To replace logic board, refer to Installing Garmin GPS V Logic Board

Thanks

Techygirl

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