Question posted by flyingfury on April 14th, 2015

Why Did Gamestop Cancel My Order That I Paid In Full And Placed 5months Ago?

I placed an order for GTA V PC back on January 31st 2015. I paid in full then, and selected the overnight shipping as it said it would be here on release day. It is now two days after release, and the order has not shipped. Upon sending an email to them they responded by telling me my order had been cancelled. Not only did I not request cancellation, but they didn't even credit me my $75 that I paid out to them.

Current Answers

Answer #1: Posted by TheWiz on April 15th, 2015 7:27 AM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
1,100
points
You will need to call GameStop customer service and explain the issue to them. Here's the number: 1-800-883-8895.

Similar Questions

Gift Cards
why is it taking so long for GameStop to verify my info and send my gift card codes to me
(Posted by Nicklewis52 7 years ago)
I Made An Online Order On Dec.17,15 Paid Extra For 2 Day Shipping And Still Have
I placed an order online on 12-17-15 and paid $12.99 for 2 day shipping and today is 12-28-15 and st...
(Posted by angelmommie0081 8 years ago)
I Placed A 102 Dollar Order Then They Cancelled My Order For No Reason Charged M
i placed a 102 dollar order today online with gamestop i recieved my confirmation email then five mi...
(Posted by heidiafranklin1991 11 years ago)
Trying To Cancel An Order.
trying to cancel an order that I placed but the 800 number is not operational.
(Posted by rawdy0531 11 years ago)
I Need To Cancel My Order Online
I need to cancel my order i had placed online over 2 weeks ago because they still have it on backord...
(Posted by britthere4u 11 years ago)
Ask a New Question
Use the box below to post a new question about GameStop.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

GameStop Reviews

View thousands of GameStop user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete GameStop customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed GameStop customer service rankings, employee comments and much more from our sister site.