Frigidaire FRS6HR5JMB Support Question
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Question posted by GERMAN5 on October 20th, 2012
The Freezer Is Not Freezing The Other Side Is Not Getting Cold
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Current Answers
Answer #1: Posted by Anonymous-79981 on October 25th, 2012 10:13 AM
Hello - You could have a floating restriction in the lines, which only a professional can help with. If the unit is not cooling in either section of the appliance, you are experiencing some form of sealed system issue. This can include the compressor not working correctly, the evaporator fan not turning, or even coolant in the lines not at the correct levels to properly cool. If the compressor is running, humming, or even a little warm then that is typically normal. However if the compressor is running hot, then it is over working and the issue could be before the compressor in the evap fan, coil or coolant lines. Unless the unit is displaying an error code, often alpha-numeric, then you would need to contact a professional to move forward accurately. You can clean the unit out, clean any coils you can reach, and make sure no food items are blocking any vents in the unit. Do you hear the compressor kick on? If not then the unit may possibly be experiencing a sealed system issue. Then, contact Frigidaire to have a professional diagnose the unit before the temperature rises more. Freezers should be around 0'F and refrigerators around 34-37'F.
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