1997 Ford Taurus Support Question
1997 Ford Taurus Support Question
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Question posted by victsofti on June 3rd, 2014
How To Install Cddj Ford Taurus
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Customer Assistance Guide 1st Printing - Page 1
Contents
Getting roadside assistance Ford Extended Service Plan Getting the service you need The Dispute Settlement Board Getting assistance outside of the US Ordering service publications Accessories Ordering additional owner literature Index 2 2 3 4 7 9 10 13 14
1
Customer Assistance Guide 1st Printing - Page 2
Roadside assistance will reimburse a reasonable amount. Additional roadside assistance coverage is the only extended service program with the Ford name on it and the only service backed by purchasing a Ford Extended Service Plan (Ford ESP). Using roadside assistance Complete the roadside assistance identification card (found in the Owner Guide portfolio in the glove compartment...
Customer Assistance Guide 1st Printing - Page 3
... Ask your dealer for rentals; GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to ensure your vehicle. Your dealer has factory-...dealership, speak with the owner or general manager of more the 5,100 participating Ford Motor Company dealers. Ford strongly recommends taking your vehicle to the selling dealership because they have a ...
Customer Assistance Guide 1st Printing - Page 4
...(VIN) listed on your vehicle needs service, or if you need more help you: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. THE DISPUTE SETTLEMENT BOARD The Dispute Settlement... the hearing impaired: 1-800-232-5952) Please have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name ...
Customer Assistance Guide 1st Printing - Page 5
... eligible for consideration • items not covered by the new vehicle limited warranty • items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for reimbursement of your application are not eligible. For example, see the unique...
Customer Assistance Guide 1st Printing - Page 6
...of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all the people you contacted at this ...application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at the dealership • a description of the...
Customer Assistance Guide 1st Printing - Page 7
... vehicle, contact a district or owner relations office before you are binding on the dealer and Ford, but not on which to a foreign country, contact the appropriate foreign embassy or consulate....is not responsible for your vehicle must be initiated, where allowed by using improper fuel. Ford Motor Company is reviewed, the Board mails you of leaded fuel in difficulty importing your ...
Customer Assistance Guide 1st Printing - Page 8
..., Michigan 48101 U.S.A. Telephone: (313)594-4857 FAX: (313) 390-0804 If you buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations.
8 If the dealership employees cannot help you to the nearest Ford affiliate office. or Canada, register your vehicle in another foreign country, contact the nearest...
Customer Assistance Guide 1st Printing - Page 9
Friday 8:00 A.M. - 6:30 P.M. Customer assistance
FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. Friday 8:00 A.M. - 6:30 P.M. RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only
9 EST For Credit Card Holder Orders Only
CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday -
Customer Assistance Guide 1st Printing - Page 12
... on the Safety compliance certification label). In addition, such systems may be damaged or their performance may be installed only by operating your vehicle. (Citizens band [CB] transceivers, garage door openers, and other transmitters with ... will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for automotive use of mobile communications systems -
Warranty Guide 1st Printing - Page 9
...", "flood", "junk", "rebuilt", "reconstructed", or "salvaged" • converted ambulances that are not covered unless required by body builders or manufacturers other than Ford • vehicle's built with the Ford Ambulance Prep Package, see Important information about ambulance conversions (page 30). • engine tune-up Other Items and Conditions Not Covered Your New...
Warranty Guide 1st Printing - Page 24
... this warranty, you may have you are equivalent to Ford parts in your vehicle. WHAT REPLACEMENT PARTS SHOULD I USE? be performed by properly installed Ford parts or non-Ford parts that you have not been "certified" by non-Ford parts that you may jeopardize your vehicle properly, Ford may not work .
24 Environmental Agency (EPA). Be...
Flex Fuel Vehicle Supplement 1st Printing - Page 12
... 13 11 10
1. Higher fuel flow capacity, modified spray nozzle design and material changes for "alcohol fuel compatibility." 3. Ford Motor Company has designed the materials, components and system configurations specifically for the 3.0L Taurus FF vehicle and is wider for engines operated with a standard vehicle component. Spark plug- Has a colder heat range...
Flex Fuel Vehicle Supplement 1st Printing - Page 14
... standards at stations certified by the American Automobile Manufacturer's Association (AAMA) and of your Taurus FFV on the appropriate alcohol fuel, refuel at this time. However, fuel methanol is not...gasoline, but only the highest quality fuel methanol or fuel ethanol will also invalidate the Ford Warranty and any extended service agreement. Servicing your FFV are shown on a decal, ...
Flex Fuel Vehicle Supplement 1st Printing - Page 17
...fire, personal injury, or could cause engine damage. Use of using fuel methanol. When a Taurus FFV is being operated in an area where methanol/ethanol are capable of a specific oil is... could result in Canada]) for validation of engine oil. Do not smoke while refueling. Ford Motor Company has speically designed the materials, components and system configuration for more fuel information....
Flex Fuel Vehicle Supplement 1st Printing - Page 18
... through your dealer. When your fuel filter requires servicing, your dealer. Standard spark plugs must be used. For additional information, contact your FFV trained Ford dealer can install the proper replacement (Motorcraft part number FG-877). If the vehicle is specifically designed using methanol/ethanol blended fuels, the FFV engine oil (XO...
Owner Guide 1st Printing - Page 67
...posture and better fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that is recommended for the size and weight of... as conforming to discuss the special needs of your child with the cafety seat you do not install and use the safety seat properly, the child may wish to all of the manufacturer's instructions...
Owner Guide 1st Printing - Page 68
...providing a tether anchorage. For more information on top tether straps, refer to Using the automatic locking mode. Ford recommends the use the safety seat properly, the child may be injured in a seating position which is securely... the safety seat, with the safety seat you do not install and use of a child safety seat having a top tether strap. Refer to Attaching safety seats with ...
Owner Guide 1st Printing - Page 72
...safety restraints
Tether anchorage hardware Attachment holes (at no charge from any Ford or Lincoln-Mercury dealer. Be sure to attach anchor hardware, if required... plastic snap-on covers for each rear outboard seating position) have a station wagon, tether anchors are already installed for the floor anchors.
2. Otherwise, the safety seat may not be properly secured and the child may be...
Owner Guide 1st Printing - Page 147
... the right side of a turn the bulb while you are removing it. Keep the ring because it out of the socket. Do not turn to Ford wiper/washer authorized dealer
Headlamps To remove the headlamp bulb: 1. Maintenance and care
Function Rear window switch (wagon) Trade Number Go to free it straight...
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