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1997 Ford Taurus Support Question

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Question posted by mastejd on April 2nd, 2014

97 Ford Taurus Gl How To Online

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Related Manual Pages

Customer Assistance Guide 1st Printing - Page 1

Contents Getting roadside assistance Ford Extended Service Plan Getting the service you need The Dispute Settlement Board Getting assistance outside of the US Ordering service publications Accessories Ordering additional owner literature Index 2 2 3 4 7 9 10 13 14 1

Customer Assistance Guide 1st Printing - Page 2

...). Additional roadside assistance coverage is unavailable in Puerto Rico and the Virgin Islands. To obtain information about reimbursement, call 1-800-241-FORD. To receive roadside assistance, call 1-800-241-FORD. FORD EXTENDED SERVICE PLAN You can get more protection for quick reference. Customer assistance GETTING ROADSIDE ASSISTANCE To fully assist you should you...

Customer Assistance Guide 1st Printing - Page 3

...United States and Canada are still not satisfied, speak with the service you are several Ford ESP plans available in your vehicle. This information is serviced properly. If you are ...to service your continued satisfaction. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to Bumper Warranty expires; Your dealer has factory...

Customer Assistance Guide 1st Printing - Page 4

...on your vehicle ownership license If you still have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the...impaired: 1-800-232-5952) Please have a complaint involving a warranty dispute, you : Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Contacting the Dispute Settlement Board Away ...

Customer Assistance Guide 1st Printing - Page 5

... personal or household purposes (except in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have...Board review? What kinds of : • three consumer representatives • a Ford or Lincoln/Mercury dealer 5 Ford Motor Company reserves the right to state law. For example, see the unique ...

Customer Assistance Guide 1st Printing - Page 6

...of your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of all the people you contacted at this ...application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at the dealership • a description of the...

Customer Assistance Guide 1st Printing - Page 7

... or write to your vehicle back into the U.S. If your vehicle, contact a district or owner relations office before you are binding on the dealer and Ford, but not on which to the complaint, including oral presentations, if necessary. If you its decision letter. They then arrive at the following address: Dispute...

Customer Assistance Guide 1st Printing - Page 8

... Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: (313)594-4857 FAX: (313) 390-0804 If you buy your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations. 8 If you are in North America and then relocate outside of the U.S. If the dealership employees cannot help you to the...

Customer Assistance Guide 1st Printing - Page 9

EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - Friday 8:00 A.M. - 6:30 P.M. Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S.

Customer Assistance Guide 1st Printing - Page 10

... or products of equivalent quality: Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium Car Wash Concentrate Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner...

Customer Assistance Guide 1st Printing - Page 12

... are not properly designed for automotive use or are equipped with outputs of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for specific weight information. • The Federal Communications Commission (FCC) regulates the use of such equipment. 12

Customer Assistance Guide 1st Printing - Page 14

Index Accessories ...10 Customer assistance away from home ...4 Customer Assistance Center, Ford (U.S.) ...4 Dispute Settlement Board ...4 Extended Service Plan, Ford ...2 Ford Dispute Settlement Board ..4 Order forms, service information ...9 Roadside assistance ...2 14

Warranty Guide 1st Printing - Page 1

...you take your vehicle to your selling dealer thank you and your vehicle begins with your 1997-model Ford or Mercury car or light truck. This booklet explains in detail the warranty coverages that you are eligible... our quality products. Our commitment to be satisfied with quality protection and service. 1. Introduction Ford Motor Company and your car or light truck to any authorized...

Warranty Guide 1st Printing - Page 2

... Your Warranty Start Date is the day you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for recording maintenance work done on the inside..., and we usually correct any damage or defect when you see Dispute Settlement Board (page 28). Ford Motor Company may use - owner, you are an eligible U.S. 2. In addition, if you may...

Warranty Guide 1st Printing - Page 3

... vehicle identification number available. Where state law requires, the tax must be paid by a Ford Motor Company dealership in this document to save the repair order or invoice. If this vehicle... was originally sold or released by you travel with your dealer or call 1-800-392-3673 (FORD) to learn whether any adjustment program is applicable to your vehicle if: • it was ...

Warranty Guide 1st Printing - Page 4

...other rights that you lose, for it was sold); You may have some implied warranties. Ford neither assumes nor authorizes anyone to assume for any time that vary from state to your... The new vehicle limited warranty for your 1997-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you . Ford and your dealer are limited, to the extent allowed by law, to the time period covered by ...

Warranty Guide 1st Printing - Page 6

...occurs. There are defective in factory-supplied materials or workmanship. For damage caused by Ford. where there is no factory-related defect involved and therefore no warranty our policy ...engine components against defects in factory-supplied materials or workmanship. During this coverage period, Ford warrants your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against ...

Flex Fuel Vehicle Supplement 1st Printing - Page 12

... alloys have "methanol fuel compatibility". NEVER replace a unique FF component with methanol and ethanol fuels. 12 Spark plug- Ford Motor Company has designed the materials, components and system configurations specifically for the 3.0L Taurus FF vehicle and is wider for "alcohol fuel compatibility." 3. Internal engine changes for better heat transfer. 2. Specifically designed...

Flex Fuel Vehicle Supplement 1st Printing - Page 14

...alcohol. However, fuel methanol is not to be used in either version. Use of your Taurus FFV on the calibration decal. The American Automobile Manufacturer's Association (AAMA) has published standards ...ethanol-gasoline blends up to give FFV's the best possible performance, safety and durability. The Taurus FFV has two versions, one for fuel methanol and one for your FFV are shown ...

Flex Fuel Vehicle Supplement 1st Printing - Page 17

...Taurus FFV is being operated in an area where methanol/ethanol are capable of the extended service agreement. Do not operate the engine while refueling. or ethanol-fueled vehicles and each particular system is formulated specifically for vehicle which is precisely calibrated for validation of using fuel methanol. The use of Ford...more fuel information. Ford recommends using only ...