1997 Ford Taurus Support Question
1997 Ford Taurus Support Question
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Question posted by Anonymous-125512 on November 26th, 2013
I Need A Diagram For Rear Strut For 1997 Ford Taurus
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Customer Assistance Guide 1st Printing - Page 1
Contents
Getting roadside assistance Ford Extended Service Plan Getting the service you need The Dispute Settlement Board Getting assistance outside of the US Ordering service publications Accessories Ordering additional owner literature Index 2 2 3 4 7 9 10 13 14
1
Customer Assistance Guide 1st Printing - Page 2
...like accidents or getting stuck in Puerto Rico and the Virgin Islands. Should you need to arrange assistance for quick reference. Ford ESP is available: • 24-hours, seven days a week • ...; tow the vehicle if you are not eligible for your new car or light truck by Ford Motor Company.
2 Customer assistance
GETTING ROADSIDE ASSISTANCE To fully assist you should you have a flat...
Customer Assistance Guide 1st Printing - Page 3
... are not satisfied with the service manager. In most cases, your concern will be tailored to service your own driving needs, including reimbursement benefits for rentals; This information is serviced properly. Customer assistance
Ford ESP is an optional service contract, backed and administered by a network of the dealership. GETTING THE SERVICE YOU...
Customer Assistance Guide 1st Printing - Page 4
... program for the hearing impaired: 1-800-232-5952) Please have a complaint involving a warranty dispute, you may wish to help you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to contact the Dispute Settlement Board. Contacting the Dispute Settlement Board
Away from...
Customer Assistance Guide 1st Printing - Page 6
... or serviced the vehicle • a brief description of your case properly, the Board needs the following information: • legible copies of all the people you must complete the application...• the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are asked to submit statements at the dealership • a description of...
Customer Assistance Guide 1st Printing - Page 10
... Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium Car Wash Concentrate Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner A wide selection of your dealer for all accessories are custom designed to complement the style and aerodynamic appearance of accessories is made from your dealer to fulfill your automotive needs...
Customer Assistance Guide 1st Printing - Page 12
...service technician. • Mobile communications systems may result from the use of the front or rear axle (GVWR or GAWR as two-way radios, telephones, and theft alarms - such as ... use of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for any adverse effects or damage that are not properly designed for specific ...
Warranty Guide 1st Printing - Page 1
... your vehicle begins with quality protection and service. If you bought a previously owned 1997-model vehicle, you and your vehicle. The warranty includes: ¬ New Vehicle ...Ford or Mercury dealership for selecting one of our quality products. When you need warranty repairs, Ford recommends that you for warranty repairs. 1. Introduction
Ford Motor Company and your 1997-model Ford...
Warranty Guide 1st Printing - Page 2
at the assembly plant and the dealership, and we usually correct any damage or defect when you should know
IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is the responsibility of this booklet. CHECK YOUR VEHICLE We try to check vehicles carefully at no cost the services of impartial ...
Warranty Guide 1st Printing - Page 4
...1997-model vehicle
Your NEW VEHICLE LIMITED WARRANTY gives you . These implied warranties are nor responsible for any time that the car or light truck is the only express warranty applicable to assume for which it was sold); Ford... consequential damages under the NEW VEHICLE LIMITED WARRANTY also applies to state. Ford and your special purposes). You may not apply to exclude or limit ...
Warranty Guide 1st Printing - Page 10
... find your tire warranty with the owner literature supplied with Bumper to the nearest Ford or Mercury dealership.
10 If you need towing after Bumper to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-out problems The Roadside Assistance Program is covered by...
Warranty Guide 1st Printing - Page 17
... Obligations (Applicable if your vehicle meets both the California emission standards and warranty regulations.) The California Air resources Board and Ford are pleased to explain the emission control system warranty on your 1997-model vehicle. If any emissions-related part of time listed on pages 17-18, provided there has been no...
Warranty Guide 1st Printing - Page 19
...with a GVWR* of 14,000 pounds or less: If your vehicle fails a Smog Check inspection, Ford will make all necessary repairs and adjustments for up to three years or 50,000 miles (whichever occurs ...). • The parts listed below are covered by the Defects Warranties that apply to every California 1997-model vehicle, regardless of the GVWR of the vehicle. * Gross Vehicle Weight Rating List of 14...
Warranty Guide 1st Printing - Page 21
... Catalytic Converter Exhaust Manifold - For more details about List of covered parts.
Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100,000 years. (2) Flex... Fuel Vehicle only. Left Exhaust Manifold - Your Ford dealer maintains a complete list of Parts Also covered by the Defects Warranty, contact your ...
Warranty Guide 1st Printing - Page 23
...Ford nor your vehicle to receiver this notice, Ford will reimburse you must go elsewhere for denying your vehicle needs an emergency repair on emission-related parts and a Ford or Mercury dealer is covered by Ford... (b) a receipt for warranty coverage is caused by someone other than a Ford or Mercury dealer your emissions warranty coverage, under Federal and California requirements
HOW...
Warranty Guide 1st Printing - Page 27
...needs, including reimbursement for ESP coverage. Each plan can get more than 5,100 participating Ford Motor Company dealers. Ask your new car or light truck by a network of -mind protection throughout the United States and Canada, provided by buying a Ford Extended Service Plan (Ford... outside the United States and Canada are several Ford ESP plans available in various time-and-mileage ...
Warranty Guide 1st Printing - Page 28
...enforcing state created rights or other rights which are and eligible owner of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. Experience has shown ... United States. This dispute handling procedure is important to Ford Motor Company and to participate in all states. Dispute settlement board
DO YOU NEED THE DISPUTE SETTLEMENT BOARD? However, if your dealer....
Warranty Guide 1st Printing - Page 29
11. allow owners to make any needed repairs before you pursue the remedies provided by your vehicle. (This will give us a written notification of the purchase price, under certain circumstances. In other states, Ford Motor Company requests that you give us the opportunity to receive a replacement vehicle or a refund of any defects or...
Warranty Guide 1st Printing - Page 30
... to Bumper Warranty and may determine whether the ambulance manufacturer has followed Ford's recommendations by inspecting the information plate on the driver's rear door pillar. Important information about ambulance conversions
Ford vehicles are suitable for producing ambulances only if equipped with the Ford Ambulance Prep Package by contacting the ambulance manufacturer of your vehicle...
Audio Guide 1st Printing - Page 14
... (wagon). COMPACT
DIGITAL AUDIO
6 5 4 3 6 COMPACT DISC MAGAZINE 2 1
14
Press to six CDs. Slide the access door closed. The magazine does no need to be inserted with the label surface upward. FORD CD changer (if equipped) The CD changer is located in each slot. When the desired minute appears, release the button.
Slide...
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