1997 Ford Explorer Support Question
1997 Ford Explorer Support Question
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Question posted by Ponbigdog on July 24th, 2014
97 Ford Explorer Xlt Speedometer Only Works When Cold
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Customer Assistance Guide 1st Printing - Page 1
Contents
Getting roadside assistance Ford Extended Service Plan Getting the service you need The Dispute Settlement Board Getting assistance outside of the US Ordering service publications Accessories Ordering additional owner literature Index 2 2 3 4 7 9 10 13 14
1
Customer Assistance Guide 1st Printing - Page 2
... apply, such as impound towing or repossession). To receive roadside assistance, call 1-800-241-FORD. Ford ESP is available: • 24-hours, seven days a week • through the ... whichever comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your Ford or Lincoln-Mercury dealer. Even non-warranty related tows, like accidents or getting...
Customer Assistance Guide 1st Printing - Page 3
... with the service manager. Ask your concern will be tailored to service your own driving needs, including reimbursement benefits for ESP coverage. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. Your dealer has factory-trained technicians and the latest diagnostic equipment to change. If you are several...
Customer Assistance Guide 1st Printing - Page 4
... created rights or other rights which are away from home when your vehicle ownership license If you still have the following information available when contacting Ford Customer Assistance: • your telephone number (home and business) • the name of the dealer and the city where the dealership is located • the...
Customer Assistance Guide 1st Printing - Page 5
... a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • ... of cases does the Board review? Ford Motor Company reserves the right to change...of : • three consumer representatives • a Ford or Lincoln/Mercury dealer
5 For example, see the... performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light ...
Warranty Guide 1st Printing - Page 2
... contains an Owner Guide and a Service Guide booklet for reference and for recording maintenance work done on the inside front cover of this booklet. Proper vehicle maintenance is available to...eligible U.S. 2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is the responsibility of impartial individuals who resolve disputes; KNOW ...
Warranty Guide 1st Printing - Page 23
...Ford will reimburse you request a delay or agree to a delay, or if the delay is caused by Ford...is covered by someone other than a Ford or Mercury dealer your emissions warranty coverage... by Ford within 30 days also constitutes an emergency, and any Ford or... neither Ford nor your dealer is not available at your Ford or ... and a Ford or Mercury dealer is a question about your Ford or Mercury ...
Warranty Guide 1st Printing - Page 24
... not maintain your service receipts and to keep accurate records of repairing any emission failures caused by non-Ford parts that have been "certified" by the U.S. manufacturer's suggested retail price for all maintenance work.
24 NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost...
Warranty Guide 1st Printing - Page 28
... the three-step procedure outlined on the outlined on the inside cover of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, alternative process for...Settlement Board P.O. Dispute settlement board
DO YOU NEED THE DISPUTE SETTLEMENT BOARD? HOW DOES THE BOARD WORK? The Dispute Settlement Board offers a voluntary, free, independent process for resolving disputes. For a...
Owner Guide 1st Printing - Page 96
... is labelled as conforming to let the child sit all Federal motor vehicle safety standards. Ford recommends the use of the seat cushion. Seating and safety restraints
To improve the fit of... lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that encourages safer seating posture and better fit...
Owner Guide 1st Printing - Page 181
...coolant which meets Ford specification ESE-M97B44-A, and use recycled engine coolant produced by Ford-approved processes. Coolant... of engine coolant per month. Maintenance and care
Recycled engine coolant Ford Motor Company recommends that the coolant will not
182
Have your vehicle...is such that Ford and Lincoln-Mercury dealers use of such coolant may be necessary to ...
Owner Guide 1st Printing - Page 201
...the vehicle when using snow tires and chains. If you do not use chains on other Ford approved methods of traction control. Maintenance and care
them. The pressure in a collision.
...vehicle. • Remove the tire chains when they are no longer needed. If this does not work improperly in an overfilled tank may cause leakage and lead to prevent vehicle damage. • Avoid ...
Owner Guide 1st Printing - Page 206
...to its emissions system. If other than Ford, Motorcraft or Ford authorized parts are considered essential to the life... and performance of fuel. • Do not turn off the ignition while your vehicle is moving, especially at high speeds. • Have the services listed in dry grass or other emission control components continue to work...
Owner Guide 1st Printing - Page 214
...paintwork needs waxing is particularly dirty, use a quality car wash detergent. Large quantities of Ford-approved cleaners, polishes and waxes. Waxing your vehicle is by noting when water stops ... to wash the vehicle on operating conditions. Washing your vehicle Wash your vehicle regularly with cold or lukewarm water.
During winter months, it is still warm, immediately after or during...
Owner Guide 1st Printing - Page 225
... Grease Motorcraft Motor Oil 5W-30 Super Premium Motorcraft MERCON Automatic Transmission Fluid Motorcraft MERCON V ATF Motorcraft MERCON ATF Speedometer Cable Lubricant Ford Part Number C6AZ-19542-AB Ford Specification ESZ-M6C25-A
XG-1-C or K COAZ-19553-AA E2FZ-19549-AA XG-1-C
ESA-M1C75-B ESR-M13P4-A ESE-M97B44-A ESA-M1C75-B WSS...
Owner Guide 1st Printing - Page 226
...Accelerator Premium Long throttle lever XG-1-C Life Grease ball stud Ford Motorcraft SAE conventional and Premium Rear XY-80W90-QL123 traction...3041;
ESA-M1C75-B
MERCON
ESA-M1C75-B
4.0 L Explorer Conventional and Traction-lok rear axles are filled with XY-80W90-QL, Ford specification WSP-M2C197-A. 2 5.0 L Explorer Conventional and Traction-Lok rear axles are filled with Motorcraft Premium...
Owner Guide 1st Printing - Page 234
...,86 Safety seats for children attaching with tether straps ..101 automatic locking mode (retractor) ...97,98 Seats ...79 adjusting the seat, power ...80 bench (60-40 split) ...79 ... utility-type vehicles ...3 Specification chart, lubricants .225 Speed control ...40 indicator light ...8,43 Speedometer ...14 Starting your vehicle ...110 preparing to start your vehicle ...112 starting a warm engine ...
Severe Duty Supplement 1st Printing - Page 14
... -battery post connections, battery case or carrier should be checked when the fluid is either HOT or COLD. Apply a small quantity of the "Owner Guide". Maintenance recommendations
POWER STEERING FLUID Check the level of...on the cable-to Checking and adding power steering fluid in the Maintenance and care chapter of Ford Silicone Lubricant or an 14
STE ER U ER FL ID
MAX MIN Any signs of the ...
Severe Duty Supplement 1st Printing - Page 18
...pursuit vehicle. The following pages, along with the alternator. The 4.0 L SOHC or 5.0 L Explorer engine, when equipped with a 130 ampere alternator, has the voltage regulator integral with a brief... outline of their major features. however, the equipment does not meet Ford Corporate Product Standards; No external voltage regulator is required.
18 Use of necessary ...
Severe Duty Supplement 1st Printing - Page 21
...FUEL ONLY
160 180
20
RPM x 1000
0
km/h
200
P
R N D 2 1
VOL - Severe duty equipment
Note: Because Ford has no control over the installation, design or manufacture of aftermarket electronic equipment should be resolved by the equipment manufacturer. This will prevent damage...
A/C
The Explorer incorporates dual standard (driver and passenger) air bag supplemental restraint systems.
21
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