Question posted by brenda98658 on August 31st, 2012

I Set Up $250 For Ads. Why Did You Charge Me $50 Extra?

Toytota gave me $250 for ads. I ONLY SET UP $250 for ads. Why are you charging me $50 EXTRA?????

Current Answers

Answer #1: Posted by Odin on August 31st, 2012 7:18 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
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We're not Facebook. You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's Facebook's contact information:

Facebook.com
Mark Zuckerberg, CEO
1601 California Av.
Palo Alto, CA 94304
(650) 543-4800
[email protected]

If the charges were not authorized, your best course is probably to dispute them with your credit/debit card provider. You can also complain to the California Dept. of Consumer Affairs, at 916-445-1254.  


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... on the "Become a Fan" link or RSVP "Yes" and "Maybe"s. link when you 'll be charged when a user clicks on the "Become a Fan" link. To set up ads with a "Become a fan" link, click "Promote Page with an Ad" when viewing any Event you manage , and this will show you 'd like to change the title...
  • Help Center | Facebook
    ... payments. It is why you may want to visit your daily spend limit. At this time you are associated with clicks that these charges was delayed through your bank and the post date of all charges organized by the FAQs above, you set for ad charges that ran on your a... It is likely that your ...
  • Help Center | Facebook
    ...input my coupon code for your credit card is already running your Facebook Ad after your advertising credits have set. The expiration date is invalid, may have already been used in the ... coupon code and then redeem your advertising credit account balance, please click on your account, ad charges will I input my coupon code for your credit card will need to your Facebook advertising...

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