Not Receiving Password Reset Code In My E Mail Account

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Answer #1: Posted by TommyKervz on July 19th, 2015 4:03 PM

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TommyKervz

Member since:
January 10th, 2013

Points: 17,776,803

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If you requested a new password but didn't receive your password-reset email:

Check the spam or junk mail folder in your email account.
Check all of the email accounts and mobile numbers connected to your Facebook account. When you request a password reset, you'll see a list of the email addresses and mobile numbers confirmed on your account. You'll have the option to send the password-reset email to some or all of these accounts. Keep in mind that for security reasons, parts of the email addresses and phone numbers will be hidden (ex: [email protected], xxxxxxx5555).
Try to reset your password again.
If you still don't receive the email after requesting a password reset, wait 24 hours and try again.
If you're still not receiving your password-reset email after the trying the steps above, contact your Internet Service Provider (ex: Comcast) to make sure they're not blocking email traffic coming from Facebook.

Hope that is helpful.
Kervz at www.satechhelp.co.za

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