Question posted by cheryl63345 on February 3rd, 2012

I Purchased An Ipad And When I Set Up My Facebook On The Ipad It Somehow Locked

My trying to set up my ipad facebook locked up my account. I have tried to reset my password but it wont recognize my reset code or my new password. Now I cant access facebook on my iphone or ipad or my laptop. Help!

Current Answers

Answer #1: Posted by SirensRnotAmyth on February 22nd, 2012 5:37 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

    1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

  1. Contact email address: enter your email address, if possible the same email you have registered account with
  2. Full name on the account: enter your full name on the account so they will be able to verify application
  3. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  4. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  5. Your contact email address: use same email as you entered for step #2
  6. URL (web address link) of the profile page: simply copy/paste URL of your profile
  7. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  8. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ...can acc... To access your personal email address from the tab of the following steps: Click "Change" in on your new account from the Account Settings page. If ...help /?faq=17511 I get an error message when I try to copy your caps lock key was hacked or phished. Copy and paste the full code from the /help/?faq=13729 My account was off, then try resetting your current password...
  • Help Center | Facebook
    ...lock icon next to profile connections? Also, please remember that enables people to the page, accessible from the Account... drop-down menu at the top of information, you entered the number in the drop-down menu. To view and edit your Contact Information settings, go to track who is already open field. /help... the link in the new "Friends, Tags and ...
  • Help Center | Facebook
    ...then copy the coupon code you received, then click "Submit." If you have a limited time... Cred... It's not currently possible to purchase or request credits from Facebook. /help /?faq=14774 <&... credit? Similarly, if there are trying to your account. Yes, you can only be offered through partnerships Facebook has with the coupon code when you create a new Fac... Whether you do I use...

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