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Answer #1: Posted by Odin on April 21st, 2015 6:20 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,660

1,100
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Note that we're an independent help site not connected with Facebook. Help Owl's customer service information is at http://www.helpowl.com/how_it_works.php.

There are three ways of obtaining help from Facebook:

Navigate from https://www.facebook.com/help/ to a section most likely to answer your concern. A few of these offer email support.
Use the help search bar at the top of that page (and the other help pages).
Turn to Facebook/s help discussions at http://www.facebook.com/help/?section=community.

You may write or phone Facebook, but whether you'll get a response is another matter. (Or submit your question to us at Help Owl!) Here's Facebook's contact information:

Facebook.com
Mark Zuckerberg, CEO
1601 California Ave.
Palo Alto, CA 9430
650-543-4800

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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Help Center | Facebook
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