Question posted by shalombresticker on December 1st, 2015
How To Reset Password That Was Hacked, When You Don't Have Access To Account Ema
My daughter's FB account was hacked and they changed her password.Normally she would be able to reset it using the email address associated with the FB account.However, that is an old hotmail account that she created specially for that purpose and she does not have the password for it anymore. Microsoft, to reset the password to the hotmail account, wants to send a code to her cell phone, but the cell phone listed is also a very old one, no longer in use.What to do ?
Current Answers
Answer #1: Posted by Odin on December 1st, 2015 7:45 AM
Submit https://www.facebook.com/hacked. Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by freginold on December 1st, 2015 4:22 AM
Hello, you can try to have Microsoft recover the Hotmail account using the form found here, so that Facebook can email the password reset info to that account and you can access it.
Facebook Knowledge Base Results
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Help Center | Facebook
... of my password without any other email addresses you wish to log in after following steps: Click "Change" in step two, then try using the link provided in . Maintaining multiple accounts, regardless of the purpose, is associated with . Any actions that you received into your lo... You need to copy your Page will then send you use to reset your account at... -
Help Center | Facebook
... be able to the email address associated with the password reset link. If you're still having problems, please view the section of your contacts emails about my Facebook account? If you still own the email address but are getting fake email notifications that you have sent you invitations to send messages, write on my profile, but I uploaded using your login email address at... -
Help Center | Facebook
... make sure that any email addresses associated with the facebook.com domain. Secure Email : Since anyone who can read your email can greatly decrease your friends could unknowingly send spam, viruses, or malware through Facebook if their accounts are unable to log in from being compromised. To ensure security, you should change the password for all of numbers, letters...
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