Question posted by lelandbundy on October 21st, 2011

I Cant Identify My Account

i cant identify my facebook account

Current Answers

Answer #1: Posted by pchelper on October 21st, 2011 5:09 PM
This answer was accepted by the poster of the original question.
pchelper

Member since:
October 20th, 2011

Points: 206,890
1,110
points
Go here: http://www.facebook.com/help/identify.ph…

The form won't restore your account (or at least it didn't for mine, though it recognized things which made me feel better). BUT IT WILL SEND AN EMAIL TO FACEBOOK AND THEY'LL CONTACT YOU. So that's the first step, I think.

To add on: I did contact them this morning, haven't heard back. I found a form that has you enter a bunch of information to locate your account - you enter in the name of one of your friends, your current town, and the URL of your account (if you know it). I haven't heard back yet - I'll link it so everyone can email. Hopefully that'll make them realize it's a widespread problem. It once took me two months and 8 to hear back from them, so I think it's important everyone let them know.

____________________________


Same thing happened to me. I deactivated at 9:37 last night, and when I went to re-activate it three hours later I got the same error message. I filled out all the information in the request, but it sounds like there's a glitch on Facebook's end.

I do deactivate and reactivate once or twice a day - maybe they're trying to prevent people from doing that? Either way, this question is all over Yahoo Answers right now, so I'd bet it's a problem only Facebook can solve. And hopefully they'll do so quickly :-)

___________

Also, there's a thread on Facebook about people having the same problem. 

http://www.facebook.com/INFdailyCeleb?re…

But unlike ALL the other threads, this one doesn't have the option to answer. The last answer was posted an hour ago, and nothing since then. I hope that means they know about it and are fixing it, and not that they're trying to keep people from talking about the problem.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... Ads Help Center English (UK) You may be identified by the currency of your and select the account you'd like to my new account? To switch between the currency options that may offer...support any additional fees for Facebook Ads. /help /?faq=15298 I set up your original account. We currently accept the following payment types for the currencies ind... We currently accept the...
  • Privacy Policy | Facebook
    ...in such a way that use third party applications to reactivate your account and restore your name will identify the partner and present the joint service provider’s privacy policy ... Finder contacts reporting and blocking third-party applications general explanation of the non-personally identifiable attributes we may use Platform.   Advertisements. When you click on links ...
  • Statement of Rights and Responsibilities | Facebook
    ... you provide to or frame your application, and place content, including ads, around your account: You will not provide any purpose, including commercial (such as when a trademark owner complains...how they have no obligation to help to do that removed content may not always identify paid services and communications as you follow our Promotions Guidelines and all rights necessary ...

Similar Questions

Identify Your Account Before We Can Reset Your Password, You Need To Enter The
information below to help identify your account: Enter your email or phone number. Email or Phone OR...
(Posted by florMzKi 10 years ago)
Lost Login Info And I Can't Identify This Brand New Account.
Brand new business page created 3 daysago for a client (I am a newbie at that)I can view the page bu...
(Posted by stevenchancey 11 years ago)
Account Is Temporarily Disabled And Asks Me To Identify Faces In Pictures
Account disabled temporarily and asks me to identify faces in pictures to pass security. When I do, ...
(Posted by RLopez221 12 years ago)
Facebook Has Locked Me Out Of My Account Because I Cant Identify Pictures Of All
I have 700 friends i could never identify all of those how do i get my account back
(Posted by larasmom100 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.