Question posted by sdefoe1 on November 20th, 2010

Fb Has Seemingly Changed My E-mail Address To An Invalid Address. Can't Log In

FB has changed my e-mail address to an invalid address.  Now I can't log in.  How do you get in touch with anyone for help?

Current Answers

Answer #1: Posted by Odin on November 23rd, 2010 6:07 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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It seems that your account may have been hacked. If you believe your account has been hacked but your login email address is useable, you can secure your account by resetting the password from this page, or by selecting the "Forgot your password?" link that appears above the password field on the login page. An email will be sent to you with steps for completing the process.

If your account has been hacked and the login email on your account has also been compromised or changed by the hacker, you may send Facebook information about the account so Facebook can look into the issue and possibly restore access. Click here to submit your report.

(The above is based on this Facebook page, which you might wish to consult for further guidance.)

You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's the contact information:

470 Emerson St.
Palo Alto, CA 94301
(650) 543-4800
[email protected]


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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