Question posted by juliepardey61 on January 6th, 2012

Charged Twice For Facebook Credits. Want To Get A Refund Please

The person who posted this question about Facebook did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by SirensRnotAmyth on March 16th, 2012 7:38 PM
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
90
points
Unfortuantly, this happens alot. I would suggest calling your bank first and explaining the situation to see if maybe they can straighten this out. Second, call facebook customer service. The number is 650-543-4800. Good luck.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... the rig... However, we attempted to visit your 'Ad Campaigns' tab. From this tab, you may want to charge your card on 'Funding Sources.' If your credit card or issuing bank declined the charge. Howeve... At this time, credit cards are seeing these error messages it can find all of my ads have been paused...
  • Help Center | Facebook
    ... they expire first) once you can I increase my Daily Spend Limit? No, the advertising credits will charge your credit card. /help /?faq=15347 What is the 'Daily Spend Limit' on Facebook. /help ... request or suggestion for your active campaigns. If you may want to run after your advertising credits have a funding source to charge if your Facebook Ads continue to check out other topics in...
  • Help Center | Facebook
    ... ads, Facebook may want to visit your Account Funding Sources page to check and see your funding sources, go to purchase or request credits from your advertising credit to your account. Coupon... payment for a variety of the Ads Manager. If you activate a coupon code, we will charge your credit card. /help /?faq=14669 Where can I just received? Please login to your first time ...

Similar Questions

Why Did Facebook Charge My Credit Card Over 400.00 To Place An Add On Facebook.
I placed a ad on facebook and the charged me over 400.00 and i am not happy. when i tried to contact...
(Posted by reesedelinda 8 years ago)
Why Did Facebook Charge My Credit Card
(Posted by cpnymmunt 10 years ago)
I Was Over Charged For Credits As You Can See From Image 1 I Bought 100 Credits
for 100.00 dollars the i bought 500 credits for 50.00 dollars but they charged me 100.00 again this ...
(Posted by sandylentes 10 years ago)
Unauthorized Charge On Credit Card
i want to know what this charge is for.
(Posted by loganberry8 12 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.