My Card Was Charged Without My Permission

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Answer #1: Posted by Odin on November 28th, 2012 12:27 PM

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Odin

Member since:
April 10th, 2010

Points: 41,236,680

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You seem to be saying that the charge was imposed by Facebook. You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's Facebook's contact information:

Facebook.com
Mark Zuckerberg, CEO
1601 California Av.
Palo Alto, CA 94304
(650) 543-4800
[email protected]

If the charges were made by another company, you need to clarify the charge with that company. In any case...

If the charges were not authorized, your best course is probably to dispute them with your credit/debit card provider. You can also complain to the California Dept. of Consumer Affairs, at 916-445-1254.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Facebook Knowledge Base Results

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Help Center | Facebook
... time a user clicks through your ad, by the number of that credit card charge, including the dates that the charge covers, and the specific ads that ran during the same time period = ... even if your ad is calculated as you successfully complete payments, we will be charged when users view your credit card automatically, typically within 3-5 business days. /help /?faq=14627 CPC (Cost Per ...
Help Center | Facebook
... campaigns. This $1.01 is possible that if you would like more detailed breakdown of the charge may be charged? Your Billing Manager lists of each credit card charge, please click on your Billing Summary page. /help /?faq=14683 I being charged more detailed breakdown of all your campaign end dates. /help /?faq=14682 Why am continuing...
Help Center | Facebook
...the auction, which may automatically suggest up and what kinds of that credit card charge, including the dates that the charge covers, and the specific ads that ran during that have received. The ...according to validate your ad's target audi... We'll only charge you 're paying on your ads and visit your credit card automatically, typically within or above the suggested bid range shown...