Being Charged 650.00 For Games On Face Book

charged the above amount on summit allies on the facebook games which my 7 year old son has been playing his been able to purchase stuff on there without my knowledge nor his own and whithout even putting a password in i want to know how this how and how i get this full amount payed back

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Answer #1: Posted by kcmjr on July 11th, 2011 12:55 PM

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kcmjr

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This is a common occurrance when allowing a child to access your account when you have a credit card associated with it.

You will need to contact the developer of the game directly to see if they will honor any sort of refund.

The purchases were legitimate purchases, even though they may have been unintentional.

Facebook is only a middle man and they will not help in these matters.

First contact the game developer. I am unfamiliar with this game so cannot direct you to the developer. Check this site on facebook for contact info.

Second, either remove your credit card from your account or no longer allow your sone to use your account.

He is under the 13 year minimum for a Facebook account so he cannot have his own otherwise I would recommend setting one up for him.

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Question posted by cheryl2009 on July 10th, 2011

Being Charged 650.00 For Games On Face Book

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Answer #1: Posted by kcmjr on July 11th, 2011 12:55 PM

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