Epson WorkForce 545 Support Question
Epson WorkForce 545 Support Question
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Question posted by noladou on April 12th, 2014
Epson Work Force 545 Wont Receive Fax
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Current Answers
Answer #1: Posted by waelsaidani1 on April 13th, 2014 6:16 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
- Make sure the recipient's fax machine is turned on and working.
- Make sure paper is loaded correctly in your product.
- Make sure your product's Auto Answer mode is turned on to receive faxes automatically. Check your product control panel to see if this mode is turned on.
- Check that the cable connecting your telephone wall jack to your product's LINE port is secure.
- Print a fax connection report using your product control panel or fax software to help diagnose the problem.
- Verify that the telephone wall jack works by connecting a phone to it and testing it.
- If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to enable faxing over the line. Contact your DSL provider for the necessary filter.
- If your telephone line has static, turn off your product'sV.34 and ECM (Error Correction Mode) fax communication settings and try faxing again.
Note
- : If your product is connected to a VoIP (Voice over Internet Protocol) phone line, you should be aware that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
- If you phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service.
Related Epson WorkForce 545 Manual Pages
Product Brochure - Page 2
... certified; CPD-35322R1 10/11 WorkForce® 545
Print I Copy I Scan I Fax I Wi-Fi®
Specifications
...the included cartridges is used for more information. 4 See www.epson.com/connect regarding compatible devices and apps. 5 Get about two times more prints per ...paper supply with best-selling monochrome and color multifunction laser printers available for printing. and Canada...
Quick Guide - Page 17
... machine answers, the product automatically begins receiving the fax. When you're done, use the Epson FAX Utility, see "Using the
Keypad to detect an incoming fax call is picked up. Setting Up Fax Features
Before sending or receiving faxes, you leave your name and phone number in the fax header before the fax answers. Note: If you should enter...
Quick Guide - Page 19
... the Control Panel
You can send a fax by selecting from your fax is automatically sent in the product's temporary memory will be lost: received faxes that haven't yet been printed, faxes scheduled to be sent later, and faxes being retransmitted automatically. Press the Fax button.
2. Note: To scan a two-sided document (WorkForce 645 only), press the 2-Sided button...
Quick Guide - Page 20
... for example), turn on the Auto Answer light. When your telephone rings, lift the phone off the Auto Answer light and follow these steps:
1. Receiving Faxes
Before receiving faxes, make sure the setting matches the size of paper you loaded.
Auto Answer light
Note: To change the number of rings before the product answers...
Quick Guide - Page 33
...phone line splitter. If paper has jammed: 1. Faxing Problems
■ Make sure the recipient's fax machine is turned on and working. ■ Make sure the LINE port on to receive faxes automatically. ■ If your phone line includes voice... wall jack. Verify
that the telephone wall jack works by connecting a phone to it .
port. Lift the document cover and remove any jammed paper. ...
User Guide - Page 7
... Creating Group Dial List Entries 170 Printing Your Group Dial List 173 Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X 186 Receiving Faxes...189 Fax Reception ...190 Receiving Faxes Automatically (Auto Answer 190 Receiving Faxes Manually...190
Using Memory Cards With Your Product 192 Inserting a Memory Card...192 Memory Card Types ...195 Memory Card...
User Guide - Page 11
... a Slot 309 Cannot View or Print Photos from a Memory Card 309 Cannot Transfer Photos To or From a Memory Card 310
Solving Faxing Problems...310 Cannot Send or Receive Faxes 311 Cannot Receive Faxes with a Telephone Connected to Your Product 311
When to Get Help...313
Technical Specifications ...315 Windows System Requirements ...315 Mac System Requirements...
User Guide - Page 147
... do not connect a telephone to your product using your product to a telephone wall jack to send or receive faxes. Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Speed Dial and Group Dial Lists Sending Faxes Receiving Faxes
Connecting a Telephone or Answering Machine
You must connect your product. Note: If you restore all of...
User Guide - Page 157
... of the available settings. 5. 3. Select Fax Send Settings or Fax Print Settings and press the OK button. 4. Press the Menu button.
Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Sending Options Fax Printing Options Selecting Fax Communication Settings You can customize how your product sends and receives faxes over your phone line. 1.
User Guide - Page 162
... to answer a call.
Turns off Error Correction Mode (ECM). This is set higher than the number of rings before your product receives a fax. The default setting is the default setting and works for phone lines that do not use this service, select the number of rings for information you are using a Distinctive Ring...
User Guide - Page 189
Parent topic: Sending Faxes
Receiving Faxes
See these sections to use for your product. Click Fax. Select the Color and Image Quality settings you want to receive faxes with your fax. 9. Fax Reception Receiving Faxes Automatically (Auto Answer) Receiving Faxes Manually Parent topic: Faxing
189 8.
User Guide - Page 190
... use it to answer a call that a connection has been made before receiving a fax. Parent topic: Receiving Faxes
Receiving Faxes Automatically (Auto Answer)
To receive and print faxes automatically, you use the same phone line for a fax tone using the telephone and press a button on your product to receive the fax. Make sure to load paper in your product and select your...
User Guide - Page 191
2. Hang up the phone. When fax transmission is finished, you receive the fax transmission.
3. Press the OK button to receive the fax. Parent topic: Receiving Faxes
191 Note: Leave the answered call active as you see the previous LCD screen.
4. If you hear a fax tone, select the Receive option and press the OK button. Follow the instructions on the screen to print the fax. 5.
User Guide - Page 217
...Memory Card
Transferring Photos From a Memory Card to an External Device
You can back up photos from your memory card to an external storage device connected to set up your product's file sharing settings. ...or you may lose data from the memory card. 1. Press the Setup button. 2. Note: Epson cannot guarantee the compatibility of the memory card slots.
217 Press the arrow buttons to select your ...
User Guide - Page 219
...; 80 to the same wireless network that supports PictBridge printing, you have a digital camera that your product is compatible. Selecting Print Settings for Epson. 4.
Print from your mobile device to use your photos directly from a Camera Connected to Your Product
If you can print photos, documents, web pages, and more about mobile...
User Guide - Page 268
...Paper out
No paper is connected correctly and the phone line works.
Check to your product and your product by checking the ...the end of its service life. If you still receive this error message, contact Epson for support. (To continue printing, press one of ...subnet mask is invalid.
Cannot recognize photos. Try Check Fax Connection. Connect your product. You can often diagnose ...
User Guide - Page 272
...: Solving Problems
Solving Setup Problems
Check these options and press the OK button: • Reset Fax Send/Receive Settings: Resets all settings for sending and receiving faxes • Reset Fax Data Settings: Deletes the speed and group dial lists, header, and fax log • Reset Network Settings: Resets all network settings. • Reset All except Network...
User Guide - Page 310
... memory card's write-protect tab to make
sure it is set to allow writing to Your Product Parent topic: Solving Problems
310 Cannot Send or Receive Faxes Cannot Receive Faxes with your card or select one memory card at a time. Reduce the number of photos on a Memory Card
Solving...
User Guide - Page 311
Epson cannot guarantee that fax transmission will work over analog phone lines. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by connecting a phone to it and testing it. • If you connected your product to a DSL phone line, you must connect a DSL filter to the ...
User Guide - Page 324
...for computers)
Hi-Speed USB (for PictBridge-compliant devices/mass storage class for external storage)
Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications
External USB Device Specifications
Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended...
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