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Epson WorkForce 310 Support Question

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Question posted by larlogyk on December 19th, 2013

My Epson Workforce 310 Won't Print

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Related Epson WorkForce 310 Manual Pages

Product Brochure - Page 2

...Safety Approvals Power Requirements Power Consumption Warranty What's In The Box Supports plain paper, Epson Bright White Paper, Photo Paper Glossy, Premium Photo Paper Glossy, Ultra Premium Photo ... and Canada WorkForce 310 all prints under glass. All inks are based on Windows® only. 4 Compared to the best selling monochrome and color multifunction laser printers available for ...

Quick Guide - Page 1

Epson WorkForce® 310 Series Quick Guide Installing on a Network Basic Printing, Copying, Scanning, and Faxing Maintaining Your All-in-One Solving Problems

Quick Guide - Page 3

Scanning a Document or Photo 39 Basic Scanning 39 Scanning Multiple Pages 41 Maintaining Your WorkForce 310 Series 42 Checking the Print Head Nozzles 42 Cleaning the Print Head 43 Checking the Ink Cartridge Status 44 Purchasing Epson Ink Cartridges 45 Replacing Ink Cartridges 46 Solving Problems 48 Checking for Software Updates 48 Error Indicators 49 Problems...

Quick Guide - Page 4

... to avoid bodily injury. Introduction After you have set up your Epson WorkForce® 310 Series as you how to do most of a document or photo ■ Fax a document or photo ■ Get the basic steps for better faxing, copying, scanning, and printing. 4 Introduction Caution: Cautions must be observed to avoid damage to : ■...

Quick Guide - Page 24

... done, press OK to return to 40 digits. 6. When you leave the WorkForce 310 Series unplugged for instructions on -screen Epson Information Center. Entering Fax Header Information You should create a fax header and select your sender name or other settings, print fax reports, or set up to the Fax Header screen. 24 Faxing a Document...

Quick Guide - Page 28

...Place your speed dial list, see a redialing message and the WorkForce 310 Series redials after the first page is busy, you placed ... after one minute. Note: To dial the number using the Epson FAX Utility, see page 29 for faxing (see page 17).... can enter up to continue. Note: If the recipient's fax machine prints only in black and white, your fax is automatically sent in the Automatic...

Quick Guide - Page 29

..., dial the number from the phone. Open the file you want to fax, open the File menu, and select Print. Select EPSON WorkForce 310 Series (FAX) Click here select fax print settings Select print settings as necessary Sending a Fax From Windows 29 Other Ways to Dial a Fax Number In addition to manual transmission, here are some...

Quick Guide - Page 30

...origin of numbers for the first time, you see a Setup, Printer, or Options button, click it. If you 're faxing for future use, ...Print. Then click OK to one : Enter your sender information so that recipients can fax up a phone book of the fax. Select the Page Range as necessary. (Leave the Number of copies set up to 100 pages, including the cover sheet. 5. Select EPSON WorkForce 310...

Quick Guide - Page 32

For detailed instructions on printing, see a Setup, Printer, or Options button, click it. Printing in a printing program, open your WorkForce 310 Series software. Tip: It's a good idea to check for updates to your printer software 2. Select EPSON WorkForce 310 Series, then click the Preferences or Properties button. Select EPSON WorkForce 310 Series Click here to your Windows or ...

Quick Guide - Page 39

Do one of tools. Then open the File menu, choose Import or Acquire, and select EPSON WorkForce 310/TX510. Close the cover gently so you are scanning from an application, start Epson Scan directly from any TWAIN-compliant application using Epson Scan. Note: For detailed scanning instructions, see the on your desktop. ■ Macintosh: Double-click...

Quick Guide - Page 42

...letter-size plain paper in this chapter for details. 42 Maintaining Your WorkForce 310 Series Press u or d to check the print head nozzles. 1. Follow the steps below to select Nozzle Check, ...Nozzles need cleaning Note: If Auto Answer is faint, clean the print head. If there are gaps or the pattern is turned on -screen Epson Information Center. Press the r Copy button, then press x Menu...

Quick Guide - Page 43

... run a nozzle check and confirm that doesn't help, contact Epson as described on the display screen. If that the print head is a good idea to print a few pages at least six hours to clean it 's ...turn off the printer during a cleaning cycle or you do not use your WorkForce 310 Series and wait at least once a month to be able to let any dried ink soften. Then try printing again. When...

Quick Guide - Page 44

... ink cartridge status is expended even if the other updates retrieved from Epson, see the instructions in your computer screen if you may appear on -screen Epson Information Center. 44 Maintaining Your WorkForce 310 Series On a Windows computer that is connected to print when ink is low. A window may see the instructions in your on...

Quick Guide - Page 48

... at epson.com/support (U.S.) or epson.ca/support (Canada). With Windows, you have a problem with your WorkForce 310 Series, check the messages on your computer desktop for basic troubleshooting suggestions, or double-click the Epson Information Center icon on the display screen to your on the Maintenance tab in the printer settings window. Open your Epson WorkForce 310 Series...

Quick Guide - Page 49

.... Error Indicators 49 Please contact Epson Support. LCD display screen message Problem and solution Printer error See your documentation. Note: If the screen shows only the time, the WorkForce 310 Series is required to save power. If the error is loaded printable side up . the end of their service life. Printing and Copying Problems ■...

Quick Guide - Page 51

... print quality, use a small amount of glass cleaner on the display screen asks if the paper has been removed. Do not spray glass cleaner directly on ink. See the on-screen Epson Information... is turned on and working. ■ Make sure the LINE port on the WorkForce 310 Series. port on the WorkForce 310 Series is a phone or answering machine connected to a telephone wall jack. Close ...

Quick Guide - Page 53

... restart it after a few seconds. Press the r Copy button. 2. Press u or d to print a network status sheet. 5. Press the x Color button to select Print Network Status Sheet. 4. If Epson Scan cannot restart, turn the printer off and back on, and then try restarting Epson Scan. Press the x Menu button to return to dial manually (Never dial...

Quick Guide - Page 54

[email protected] 54 Solving Problems You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/support and select your product for solutions to a Support Representative Before you call Epson for support, please have the following information ready: ■ Product name (Epson WorkForce 310 Series) ■ Product serial number (located on the label...

Start Here - Page 6

... after a moment, make sure you securely connected and turned on the WorkForce 310 Series. 6 Follow the on-screen instructions to install the rest of the...WorkForce 310 Series is NOT CONNECTED to print, copy, scan, and fax! Use any open USB port on your computer. 2 Insert the WorkForce 310 Series software CD. 3 Double-click the Epson icon. 4 Click Install and follow the on -screen Epson...

Start Here - Page 7

... Add Printer. Epson Technical Support Internet Support Visit Epson's support website at epson.com/support and select your software. 6 When prompted, connect a USB cable. On-screen Epson Information Center Click the desktop shortcut for printing, copying, scanning, and faxing. Toll or long distance charges may apply. Days and hours of the software and register your WorkForce 310...