Epson DS-6500 Support Question
Epson DS-6500 Support Question
Find answers below for this question about Epson DS-6500.Need a Epson DS-6500 manual? We have 4 online manuals for this item!
Question posted by jhanlang07 on December 26th, 2017
Epson Ds-6500
what can i do if ready and error light is on ?
Current Answers
Answer #1: Posted by anis0012 on December 26th, 2017 1:48 AM
anis0012
Member since:
December 17th, 2017 Points: 196,100
Member since:
December 17th, 2017 Points: 196,100
Make sure the transportation lock is unlocked.
Make sure the scanner is connected to your computer properly. See the Start Here sheet for instructions on connecting the scanner to your computer.
Make sure the scanner software is fully installed. See the Start Here sheet for instructions on installing the scanner software.
Paper is jammed in the ADF. Remove the jammed paper from the ADF. See Paper Jams in the Automatic Document Feeder.
Turn off the scanner and turn it on again. If the Error and Ready lights are still flashing, the scanner may be malfunctioning, or the scanner light source may need to be replaced. See Contacting Epson Support for details.
Related Epson DS-6500 Manual Pages
User Manual - Page 19
... Manager (for
Document Capture Pro (for Windows)
EPSON Event Manager (for scanning operations.
Press again to sleep mode. Press again to return the scanner to the Product Parts
Buttons
The product has four buttons for Mac OS X) Home > Guide to ready status. Before using the product buttons, make sure you have installed your...
User Manual - Page 24
... once, position each photo at least 0.8 inch (20 mm) apart from the others. Always keep the scanner glass clean.
Note:
Do not leave photos on the scanner glass for Mac OS X) Document Capture Pro (for Windows) Epson Scan Driver (for an extended period of time as they may stick to 0.6 inch (15 mm...
User Manual - Page 26
...
You can perform Book Spine Correction using EPSON Scan. When scanning a book, you scan.
When scanning without the document cover closed, gently press down on your document is very thick or curled at the edges, cover the edges with paper to block external light as you can place documents up to flatten...
User Manual - Page 27
... Document Capture Pro (for Windows) or EPSON Scan (for Mac OS X). The scanned image is saved to the Scan Button
Assigning a Function to the location you specified in the Automatic Document Feeder (ADF) Placing Documents on the Scanner Glass Placing Large or Thick Documents on the Scanner Glass Press the scan button. Home...
User Manual - Page 28
... Pro. Document Capture Pro (for Windows)
This section explains basic scanning procedures using the EPSON Scan window. The document is scanned and displayed as an image in the Automatic Document Feeder (ADF) Placing Documents on the Scanner Glass Placing Large or Thick Documents on Document Capture Pro.
Click Detailed Settings if you...
User Manual - Page 30
Select the Image Type setting. Select the Document Source setting. See help for details on the Scanner Glass Start EPSON Scan.
How to Scan
Scanning Using EPSON Scan
Office Mode lets you quickly scan text documents without previewing your original as necessary. Home > How to start Select Office Mode in Office Mode. ...
User Manual - Page 35
Click Close.
Note: Frequently used actions are registered in advance in the list next to the action name, then select the action you want to use. Click the arrow in EPSON Event Manager. You can also customize the action by clicking Make Job Settings. Scanning from the Scan Button Top
In the window displayed, select the scanner you want to assign.
User Manual - Page 39
... select an item, and then press OK to the initial screen.
In a network environment, the scan button on
the scanner works the same way as clicking Scan in the Document
Capture Pro or EPSON Scan window. Home > Using the Network Interface Panel
Network Interface Panel parts
Button
Function
a
Settings button
Make product...
User Manual - Page 40
... for the Network Interface Panel from the following website. support.epson.net/netscan/ After setting up the Network Interface Panel. Setting Up Client Computers with the optional Network Interface Panel (B12B808411) to enable direct control of all of the features of your scanner in a network environment. Home > Using the Network Interface Panel...
User Manual - Page 41
... log on and working properly. Windows: Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings Mac OS X: Select Applications > EPSON Software > EPSON Scan Settings. If you are asked to use the Fast User Switching function while using your scanner.
Select your scanner from your scanner and Network Interface Panel are turned on to enable network scanning...
User Manual - Page 43
... Document Capture Pro. If a group is also set the IP address for Windows) Click Scan in the ADF. Place your original(s) on your scanner and the client computer. Start EPSON Scan. Home > Using the Network Interface Panel
Scanning Over a Network
For Windows For Mac OS X
Note: You must set on the computer...
User Manual - Page 59
Click Reset, and then click OK. Important: Make sure you reset the counter after replacing the Roller Assembly Kit. Windows: Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings Mac OS X: Select Applications > EPSON Software > EPSON Scan Settings. Click Maintenance. Plug the AC adapter, and then turn on the scanner. Close the ADF cover.
Start...
User Manual - Page 62
Home > Maintenance
Updating the Firmware
Check the Epson home page for the latest firmware update releases. If there is updating. www.epson.com Important:
Do not turn off the scanner while the firmware is no firmware information on the home page, you are already using the latest firmware.
Otherwise, the firmware may not be updated correctly.
User Manual - Page 63
...the scanner with a USB cable. If the problem is connected to be replaced. Contact your computer properly. You cannot perform an update in recovery mode, you need to your Epson if... the product may be malfunctioning, or the light source in the scanner unit may need to update the firmware again. 1. Download the latest firmware version from the Epson home page, and then start the product...
User Manual - Page 64
... Software If the Network Interface Panel is open, close it is secure. For details, contact Epson. Using the Automatic Document Feeder (ADF)
If the document cover or the ADF cover is installed...more than one product is ready to scan. Connect only the product you select the correct product if a scanner list appears when starting to scan.
If the light source has reached the end...
User Manual - Page 65
... software has been selected.
See the Document Capture Pro help came with EPSON Scan Settings
How to unblock EPSON Event Manager
Click Start or the start EPSON Scanner Monitor in the Windows Security Alert window during or after installation of the EPSON Software, unblock EPSON Event Manager. Setting Up Client Computers with each software for more...
User Manual - Page 74
... and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your system, see the documentation for support, please have the following information ready: Product name Product serial number (located on a label on your questions. Home > Solving Problems
Epson Technical Support
Internet Support
Visit Epson's support website at www.epsonstore.com (U.S. ca (Canadian sales...
Notices - Page 1
... sole responsibility that may cause interference levels which vary from the EPSON authorized service center. To find the EPSON Authorized Reseller nearest you , visit www.epson.com/support. Epson is not transferable. When warranty service involves the exchange of Product: Image scanner
Model:
J311A/J311B
Epson America, Inc.
Si cet équipement brouille la réception...
Product Specifications - Page 1
... spine correction eliminates distortion when scanning bound materials
• Engineered for Business includes EPSON® Scan, Document Capture Pro (Windows® only) and ABBYY® ...included Document Capture Pro software to scan to searchable PDF - WorkForce®
Color Document Scanner
DS-6500
Quality
• Achieve remarkable results - 4 line CCD sensor (RGB and black) ...
Product Specifications - Page 2
...these marks. Epson disclaims any and all rights in the U.S. Color Document Scanner
Product Name WorkForce DS-6500 Scanner Type Photoelectric Device Document Size Light Source Optical...% without condensation (storage)
Voltage: 100 - 240 VAC Frequency: 50 - 60 Hz Power consumption Operating: 45 W Ready: 12 W Sleep: 1.6 W
19.4" x 14.1" x 8.5"
22.5 lb
Automatic Document Feeder (ADF) Type Paper...
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