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Epson 3800 Support Question

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Question posted by davancensmichel on December 3rd, 2014

3 Led And Lcd Blinking ; Printer Totally Blocked.

My Epson 3800 suddenly stopped pronting. The 3 LED are bliking together : ON for 5 seconds, OFF for a very short time (the green power LED blinks twice). The LCD displays alternatively a small "EPSON" and a large "EPSON" with a progress bar. The printer does not respond to anything : all buttons are inactive, driver displays "printer not ready". It is impossible to open the ink cartrige cover. I tried to restart the printer after disconnecting main supply for several hours. Nothing changed. Help !

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Answer #1: Posted by hzplj9 on December 3rd, 2014 3:40 PM

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Related Epson 3800 Manual Pages

Getting Started - ColorBurst RIP installation - Page 2

... included USB key to set up the RIP server, double-click the installer icon and follow the on-screen instructions. Before setting up the Epson Stylus Pro printer on your Epson Stylus® Pro manual to the computer that will run the RIP server. To set up the ColorBurst RIP, see one of the following files: ■...

Printer Guide - Page 5

...Instructions 12 Ink Cartridge Safety Instructions 14 1 Setting Up the Printer On a Network Connecting to the Network 15 Configuring the Network Interface 16 Installing the Software ... 22 Adding the Network Port 22 Installing the Printer Software 27 2 Handling Paper and Other Media Selecting Media for Your Printer 29 Guidelines for Using Epson Media 31 Choosing the Correct Paper Path 32 Loading...

Printer Guide - Page 16

... to highlight ENABLE. 5. Then continue with step 14. • If you would like to enter the printer's menu system. 3. The LCD displays the SUBNET MASK. 1-16 Press the Menu r button on and the LCD displays READY. 2. Press r and then u or d to exit the printer menu. The LCD displays the IP ADDRESS. 11. Press r then d to show that the...

Printer Guide - Page 17

... the IP address settings are correct. Then press the Menu r button to open its window. 3. If necessary, double-click the Epson CD-ROM icon to enter the printer menu. 16. The LCD displays the DEFAULT GATEWAY. 13. When you have changed the value of the last octet, press Enter, then press the + Cancel button...

Printer Guide - Page 21

... window. 4. Pull-down menu. Close the Printer Setup Utility. 1-21 Your printer appears in the list and click Show Info. Select EPSON AppleTalk in the pull-down menu Tip: If you want to rename the printer for easier identification, select the printer name in the Printer List window. 6. Select your printer, then click the Add button. Your...

Printer Guide - Page 45

... paper type. 6. An asterisk appears next to display the PAPER NUMBER menu. 3. Press l and then d to 10). Note: If you're using Epson special media, select STANDARD for a specific paper type, make sure the paper you may want to configure is loaded in your Epson printer software, the driver automatically determines the best settings...

Printer Guide - Page 94

...time, and the printer knows which cartridge to use either Matte Black or Photo Black for printing photographic images on all of the cartridges contain enough ink before you begin. The Matte Black cartridge is optimized for traditional photographic and ink jet-coated papers, such as Epson... is complete, the LCD displays READY and the name of print jobs in the printer driver. Generally, you...

Printer Guide - Page 118

... interface cable is not selected as the default printer. Right-click EPSON Stylus Pro 3800 and select Set As Default Printer. Click the Ports tab and make sure your printer port is selected. Windows XP: Click Start, Control Panel, Printers and Other Hardware, and then click Printers and Faxes. Right-click EPSON Stylus Pro 3800 and select Set As Default. Then close the...

Product Brochure - Page 4

.... no color crossover or color cast Represents the standard for producing sellable quality neutral and toned black-and-white prints Two Auto-sharing Black Ink modes The Epson Stylus Pro 3800 automatically utilizes two different Black Ink modes - even partially clogged nozzles Epson PreciseColor™ technology In order to ensure consistent printing between multiple Epson Stylus Pro printers of...

Product Brochure - Page 6

... and atmospheric conditions. For maximum print life, display all rights in production cost estimations and reporting Lightfastness RatingsD Epson UltraChrome K3 Ink Color: Up to 200 years Black-and-white: Over 200 years Product/Accessories Epson Stylus Pro 3800 print engine Epson Stylus Pro 3800 Professional Edition w/ ColorBurst RIP Epson Stylus Pro 3800 TUMI® cover Additional one 10...

Product Information Guide - Page 18

... examples in these instructions show Macintosh screens, the procedure is the same, you just downloaded and extracted. When the update is updating. 11. Epson Stylus Pro 3800 Updating Your Printer Firmware You can follow the instructions on , its LCD displays READY, and it . 5. Double-click the downloaded firmware file to download the latest firmware and update your...

Start Here - Page 2

... flashing and you install all 9 ink cartridges, close the cover. The printer starts charging the ink. Subsequent ink cartridges will last for its color. The LCD displays READY when charging is complete. Caution: Do not turn off or unplug the printer while the power light is automatically released. Arrow Push each cartridge in until it . 2 Unpack...

Warranty Statement - Page 2

... an exclusive number, your call the exclusive Epson Preferred toll-free number, select the technical support option, and enter your printer, simply call will be answered promptly. This...Commercial Products." EPSON® Preferred SM Limited Warranty Program for the answering technical support specialist. Please have your Serial Number available for the Epson Stylus® Pro 3800 Welcome and ...

Service Manual - Page 10

...View PRODUCT DESCRIPTION Product Description 10 EPSON Stylus Pro 3800/3800C/3850 1.1 Product Description EPSON Stylus Pro 3800/3800C/3850 are provided in ...a large LCD offer quick, easy operation Revision A Figure 1-1. Requires no user intervention, and ink used during the conversion is remarkably reduced. † Two manual paper feeders are large size color inkjet printers that support...

Service Manual - Page 29

...FEED ERROR -- RELEASE THE CARRIAGE LOCK PAPER JAM -- EPSON Stylus Pro 3800/3800C/3850 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED No Error/Warning Status Error or Illustration Warning on LCD Message on LCD 1 FATAL ERROR (Service Call No. UPDATING FIRMWARE -- PRINTER ERROR RESTART THE PRINTER CARRIAGE LOCKED -- MAINTENANCE COVER OPEN CLOSE THE...

Service Manual - Page 30

...EPSON'S -- DO YOU ACCEPT THIS? MAY NOT PERFORM AT OPTIMUM. WARRANTY. CONTINUE? MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE Revision A Power Light Blink LED Paper Status Light Off Ink Status Off Off Light Off Blink...EPSON Stylus Pro 3800...LCD Message on LCD Error -- Error -- PAPER JAM REMOVE PAPER -- IS THERE ANYTHING ON THE PRINTER? PLEASE USE GENUINE EPSON...

Service Manual - Page 37

... † Ink change sensor † CR encoder † Ink change motor Revision A 1 2 4 3 Figure 2-1. EPSON Stylus Pro 3800/3800C/3850 MAIN COMPONENT † Electric Circuit Boards Table 2-1. Power supply board 2 (C635 PSB/PSE) † Generates power system power voltage 42 V from the power supply board. Name 1 Main board (C635 MAIN) Function † Communications with host computer †...

Service Manual - Page 62

..., strictly follow the safety instructions given in the Maintenance mode. EPSON Stylus Pro 3800/3800C/3850 3.1 Overview This section explains the basic procedure for maintenance/repair. „ To maintain the product's quality, be sure to turn the power OFF, confirm the panel display disappears, and unplug the power code. „ Be sure to use the specified tools...

Service Manual - Page 221

...EPSON Stylus Pro 3800/3800C/3850 12. Printed date and time Main unit serial number OS type Black ink type 2005-04-11 14:44 (GMT 2005-04-11 05:44) S/N:0000000000 OS:Win 2005-04-18 14:39 (GMT 2005-04-18 05:39) Printer:EPSON...facing left of the chart (measurable time and date) is within the range displayed under the heading "GMT" on the lower screen. (If the date and time is not within the range, ...

Service Manual - Page 226

... and the Scanning Ruler Calibration Patch Figure 5-51. EPSON Stylus Pro 3800/3800C/3850 25. Measurable Date and Time Check ADJUSTMENT Standard Adjustment 226 Make sure that the date and time printed in the second line on the upper left of the chart (measurable time and date) is within the range displayed under the heading "GMT" on the lower...