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Epson 3800 Support Question

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Question posted by ndiranguerastus on September 27th, 2012

Epson Ink Counters Problem

Iam trying to re-set my ink counters but your systems are not responding. I am at a strong network area. When I am trying to connect with you, the connection is lost. Please assiste me.

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Related Epson 3800 Manual Pages

Printer Guide - Page 11

... (Canadian sales). 11 Introduction | 11 Tip: Check the Epson Pro Graphics website at www.epsonstore.com (U.S. Or you can purchase genuine Epson® ink and paper from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Options and Supplies Your Epson Stylus® Pro 3800 offers these optional upgrades and supplies: Option One...

Printer Guide - Page 107

... problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 3800 includes a number of the suggested solutions in this chapter solve your problem, contact Epson as described under "Where To Get Help" on the control panel. See page 84 for instructions. • If none of ways to solve it by the printer itself, disconnect the printer...

Printer Guide - Page 118

... not installed yet, and follow the instructions below to the Printer Setup Utility. ◗ The printer port setting doesn't match the printer connection port (Windows). Right-click EPSON Stylus Pro 3800, and select Properties. Macintosh: Make sure the Stylus Pro 3800 printer driver is securely plugged in. Then restart the printer and computer. ◗ Make sure the interface cable meets the...

Product Information Guide - Page 2

...lb (19.6 kg) with cartridges installed Printer Interfaces ❏ USB (1.1 and 2.0 compatible) ❏ Ethernet (10/100Base-TX) Safety Approvals Safety standards UL 60950-1, CSA 22.2 No. 60950-1 EMC FCC part 15 subpart B, class B, CSA C108.8 class B Ink Cartridges Cartridge life 2 years from an authorized Epson reseller. Order the Epson Stylus Pro 3800 Tumi Cover, product code C3800TUMI...

Product Information Guide - Page 9

..." on page 14. 12/06 Epson Stylus Pro 3800 - 9 INK CARTRIDGE ERROR REPLACE CARTRIDGE There is loaded in the wrong slot. The wrong type of the ink cartridges. INK CARTRIDGE PLEASE USE GENUINE EPSON INK CARTRIDGES A non-genuine ink cartridge is installed in the front tray. See "Replacing Ink Cartridges" on page 14. The installed printer driver is not correct for borderless...

Product Information Guide - Page 10

... of its life. Epson Stylus Pro 3800 Message Explanation Response INK CARTRIDGE THIS MAY VOID EPSON'S WARRANTY. Although you selected. MAINTENANCE CARTRIDGE NEARLY FULL REPLACE THE CARTRIDGE The maintenance cartridge is either transparent or black, like the platen color. Note the code and contact Epson. See "Replacing the Maintenance Cartridge" on page 15. The printer cannot detect the...

Product Information Guide - Page 11

... firmware version, press r again. Epson Stylus Pro 3800 Message PAPER SETTING ERROR CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY PAPER SIZE ERROR LOAD THE CORRECT SIZE PAPER PAPER SKEW PRESS THE DOWN BUTTON. Response Check the Paper Source setting in the printer driver, and load the paper in each ink cartridge. Press the d Paper feed...

Product Information Guide - Page 14

... above the cartridge you start , make sure the printer is expended. Make sure you see the LCD message REPLACE INK CARTRIDGE, the cartridge is turned on ink. Epson Stylus Pro 3800 12/06 Then follow these steps to replace. The ink cartridge slides out slightly. 14 - Note the color of your ink levels. This is on and you have a replacement...

Start Here - Page 6

... the slot until it meets resistance, maintaining a constant pressure; Make sure the arrow marks on a network. For the best prints, use genuine Epson ink and paper. sales) or www.epson.ca (Canadian sales). Epson disclaims any difficulty with your printer. See Chapter 1 to Epson Stylus Pro 3800 information. when you have any and all rights in those marks. © 2006...

Warranty Statement - Page 8

... damage caused by using unsuitable inks or ink delivery systems in place. For carry-in the home position, and ink left inside the reservoir will be hot. You will leak out, damaging the printer. WARNING: Components may be billed for these . EPSON® Preferred SM Limited Warranty Program for the Epson Stylus® Pro 3800 CAUTION: Do not turn off...

Service Manual - Page 6

EPSON Stylus Pro 3800...14 1.3.3 Paper Support 15 1.3.4 Printable Area 16 1.4 Print Mode ...17 1.4.1 Print...Settings 24 1.6.7 Maintenance Mode 28 1.6.8 Error/Warning Statuses Displayed/Indicated on/by LCD/LED 29 Chapter 2 OPERATING PRINCIPLES 2.1 Overview ...36 2.2 Print Mechanism 40 2.3 Ink Supply Mechanism 41 2.3.1 Ink Flow Path 41 2.3.2 Ink Pressurizing Mechanism 41 2.3.3 Ink Change System...

Service Manual - Page 10

...3.5pl MSDT † Superior color and monochrome reproducibility with eight colors HCD2 + K3 ink system, consisting of 4 basic colors (YMCK) with 2 complementary colors and 2 complementary blacks † 80ml-size (injection volume) new ink cartridge † Automatic switching between black ink modes; EPSON Stylus Pro 3800/3800C/3850 1.1 Product Description EPSON Stylus Pro 3800/3800C/3850 are...

Service Manual - Page 25

... paper is not displayed.) Sets paper feed amount for drying ink. Sets date and time of the printable area). List of settings can be selected. Selects a paper type corresponds to the selected paper type. Sets paper feed amount for the gap adjustment. Adjusts the contrast of one meter. Performs a power cleaning. EPSON Stylus Pro 3800/3800C/3850 Top Menu Menu...

Service Manual - Page 31

... INK CARTRIDGE NON-GENUINE CARTRIDGE! -- DO YOU ACCEPT THIS? -- EPSON Stylus Pro 3800/3800C/3850 No Error/Warning Status 24 Board paper removal error Board Paper Tray Open Error 25 The tray was opened during operation Board tray open error 26 Set paper Board Tray Close Error 27 The tray was opened during operation Board Tray...

Service Manual - Page 36

EPSON Stylus Pro 3800/3800C/3850 2.1 Overview OPERATING PRINCIPLES OVERVIEW 2.6 Paper Feed Mechanism Explains how paper is fed and transported. • PF Motor • ASF • PE Sensor • Paper Eject Tray 2.3 Ink Supply Mechanism Explains how the ink is supplied from the cartridges to the print mechanism. • Ink Cartridge • Ink Cartridge Holder • Damper • ...

Service Manual - Page 38

... DC solenoid Voltage:42 VDC ± 5 % Pressure pump Type: DC motor Voltage:42 VDC ± 5 % Ink change system Type: DC motor Voltage:42 VDC ± 5 % Pump cap unit Type: 4-phase 48-pole PM stepping motor ... PM stepping motor Voltage:42 VDC ± 5 % Revision A 1 2 3 9 4 8 5 Figure 2-2. Layout of Motors/Solenoid Fig. EPSON Stylus Pro 3800/3800C/3850 † Motors/Solenoid Table 2-2.

Service Manual - Page 40

... Black inks. Table 2-5. NOZZLE CONFIGURATION AND COLORS This printer is shown below. „ Printing method: On-demand ink-jet „ Nozzle configuration: 180 nozzles x 8 rows = 1440 nozzles Paper Feed Direction Table 2-4. The nozzle configuration as seen from behind the print head is equipped with an MACH print head, which employs 180 nozzles per color. EPSON Stylus Pro 3800/3800C...

Service Manual - Page 43

... Lever Changing to their respective damper. Ink Change System Matte Black Photo Black Ink Path Figure 2-10. EPSON Stylus Pro 3800/3800C/3850 2.3.3 Ink Change System This printer has automatic ink change system that changes the ink flow path. Each of the ink selector that switches black ink between Photo Black and Matte Black. Both black inks are supplied into the damper, and...

Service Manual - Page 64

... EPSONgenuine one . (Confirmation 1) Ref. The board paper tray was detected and the papers were ejected automatically without printing. The ink cartridge is skewed. Page p 71 The ink cartridge is empty. p71 A command error has occurred. p 72 Failed to be removed. DO YOU ACCEPT THIS? EPSON Stylus Pro 3800/3800C/3850 Table 3-1. List of Panel Messages 64

Service Manual - Page 70

...Paper Tray Open sensor is not connected. Replace the sensor. The Board Paper Tray Open sensor is not the EPSON genuine cartridge. The printer cannot read/write data from the...). TROUBLE SHOOTING Remedies for printing. EPSON Stylus Pro 3800/3800C/3850 Revision A Message on the tray, close the tray. The printer cannot recognize the ink cartridge. paper source. The Board ...