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Electrolux EW30IS6CJS Support Question

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Question posted by ramikouefati on June 28th, 2012

Ihave Error 21 And The Surface Not Working What I Can Do?

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Answer #1: Posted by OnlineOutreachSpecialist on June 29th, 2012 8:18 AM
This answer was accepted by the poster of the original question.
OnlineOutreachSpecialist

Member since:
March 30th, 2011

Points: 2,848,320
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Sounds like you need a professional servicer come diagnose the unit for a communication error with the EOC and circuit. The technician would need to do the following:

1. Test harness/connections P4 (EOC) and P11 (Surface Element

Control Board).

 

2. If harness checks correct, failure can be caused by faulty UIB, Surface Element Control Board, or EOC. Check harness and connectors from the EOC to Mini Oven Control Board. Check for

15VDC to Mini Oven Control (red and gray wires). If harness and voltage are good replace Mini Oven Control. If fault returns replace EOC.

 

 


Online Outreach Specialist

Related Electrolux EW30IS6CJS Manual Pages

Use and Care Manual - Page 3

...Safety 4 Important Safety Instructions 4-7 Feature Overview 8 Your Slide-In Range 8-9 Oven Rack Supports and Oven Vents 10 Removing and Replacing Oven... Control Lock 16 Setting the Kitchen Timer 16 Setting Surface Controls 17 About the Ceramic Glass Cooktop 17 Use ...Cookware in Good Condition ....... 19 Setting the Cooktop 20-21 Setting Power Boost Feature 22 Power Sharing 22 Operational ...
Use and Care Manual - Page 4

...could result. • Install anti-tip device packed with the instructions, may affect the working of the pacemaker or similar medical device. To check if the bracket (s) is installed properly...ANSI/NFPA No. 70-latest edition and local code requirements, and in Canada with the range. Destroy the carton and plastic bags after unpacking the appliance. However there is engaged. ...
Use and Care Manual - Page 5

...• DO NOT TOUCH SURFACE UNITS, AREAS NEAR THESE UNITS, OVEN HEATING ELEMENTS OR INTERIOR SURFACES OF THE OVEN OR WARMER DRAWER (if equipped). Children climbing on the range to cool. Never use ...drawer, when hot, may result in serious burns or other flammable materials contact hot surfaces. If the oven is in color. Children should never be stored or discarded. •...
Use and Care Manual - Page 6

...efficiency. • Utensil Handles Should Be Turned Inward and Should Not Extend Over Adjacent Surface Units-To reduce the risk of burns, ignition of glass, glass/ceramic, ceramic, earthenware, ...melt. • Protective liners- Some cleaners can produce harmful fumes if applied to a hot surface. • Avoid scratching the cooktop glass with both hands to the side of the appliance...
Use and Care Manual - Page 9

... power levels are quick to the pan sizes in use. The glass surface may be HOT from residual heat transferred from the cookware and burns may...A COOLER COOKTOP- The coil sensor automatically detects whether the pan is whether turned ON or OFF, the cooktop surface remains cooler than standard ceramic cooktops. ! The pan recognition sensor automatically detects and adapts the Cooking Zones to ...
Use and Care Manual - Page 13

... or recall the favorite 2 cooking mode. 24 My Favorite 3 Pad- Used to select the bread proof mode. 21 Clean Pad- Used to start or stop cooking. 32 Timer Pads- lo Pad- Used to bring the user preference...self-clean cycle. 27 Heavy Pad- Feature Overview 13 OVEN CONTROL PAD FUNCTIONS (CONTINUED) 18 19 20 21 28 22 23 24 25 29 26 27 30 32 34 32 31 33 35 36 18 Defrost Pad...
Use and Care Manual - Page 17

... at each Cooking Zone is slid over the ceramic cooktop will likely alter the overall appearance of heat that will work. Over time sliding ANY type of cookware over the ceramic cooktop surface without the bottom of the pan touching the metal cooktop trims. NOTE: If a pan made with Induction cooktops. The...
Use and Care Manual - Page 18

...RECOMMENDATIONS INCORRECT CORRECT • Cookware not centered on Cooking Zone surface. • Cookware centered correctly on Cooking Zone surface. • Curved or warped pan bottoms or sides. •...of the Cooking Zones will not heat indicated by the sensors located below the ceramic cooktop surface. If the cookware does not meet the minimum size required for the Cooking Zone used....
Use and Care Manual - Page 20

... of the cooking zone. It can also be used after the ON OFF key pad. 20 Setting Surface Controls SETTING THE COOKTOP The cooktop control provides 4 digital display windows to 3.0 power levels). These settings work the same way as normal knob settings except the settings are displayed in LCD style displays. It...
Use and Care Manual - Page 21

... Recommended Surface Settings Chart Setting POWER BOOST (Pb) HIGH (8-HI) MEDIUM (6) MEDIUM LOW (4- 5) LOW (Lo-3) Type of food you are preparing when using any of the range when ... After using the cooktop. Potholders, towels or wooden spoons could melt or ignite. Setting Surface Controls 21 SETTING THE COOKTOP (CONTINUED) Setting cooktop elements • If needed, wake the control panel...
Use and Care Manual - Page 22

22 Setting Surface Controls SETTING POWER BOOST FEATURE Your induction cooktop is equipped with a Power Boost feature on the cooking zone you want to maintain at full setting ...
Use and Care Manual - Page 38

... sound. 20. "00:00" will start flashing in progress (or during a multi-stage programming, the electronic control returns to enter a temperature. 15. Remove food. 21. Press CANCEL to stop or cancel the Multi-Stage sequence at any time while it is pressed during its programming) by the Cancel key. Enter...
Use and Care Manual - Page 44

... key press. oven OFF only). When power is available for proper usage, and a complete list of the cooktop in the oven control display and the surface element displays. For further assistance, guidelines for induction cooktops. The LO lo key pad will not be safely removed from the display.
Use and Care Manual - Page 46

... may be VERY HOT. As soon as the control is closed. 3. Press END TIME . 4. The display will remain ON. 2. they touch the hot oven door surfaces. Press START . Press CANCEL . 2. Once the oven has cooled down for a delayed Self-Cleaning cycle: 1. DO NOT force the oven door open door. 3. To set...
Use and Care Manual - Page 50

...cause metal markings on soil: First, clean the surface as a cutting board or work surface in most hardware stores. For heavy, burned on the cooktop surface. Do not slide anything metal or glass across ... may cause it is available in the kitchen. Metal marks can mark or scratch the cooktop surface. Use a paper towel to clean the cooktop for the first time, apply the recommended...
Use and Care Manual - Page 53

...ERROR CODE • Electronic control has detected a fault condition. Push CANCEL pad to replace or tighten the bulb. Reprogram the oven. ENTIRE RANGE DOES NOT OPERATE • When the range is not supplied with range.... cabinet cutout flooring are not the result of oven. OVEN LIGHT DOES NOT WORK • Burned-out or loose bulb. Follow the instructions under Oven Light to clear...
Use and Care Manual - Page 54

...curling, but get hot enough to provide more evenly. Always place the grid on oven surfaces. SOIL NOT COMPLETELY REMOVED AFTER SELF-CLEANING CYCLE IS COMPLETED • Failure to the broiler... the lean. • Grid on residue. Be careful not to Common Problems SELF-CLEANING CYCLE DOES NOT WORK • Make sure the oven door is closed. • Make sure you have removed the oven racks...
Use and Care Manual - Page 57

... by a one year from your original date of purchase, Electrolux will provide a replacement glass cooktop or radiant surface element for your appliance. 9. or external causes such as -is" are not covered by Electrolux Canada Corp.... service companies; Labor or in and free-standing range appliances) is covered by Electrolux Major Appliances North America, a division of the unit. 4.
Dimensions - Page 1

... Cooking Element - 1900W / 2600W 6" Induction Cooking Element - 1500W / 1900W Hot-Surface Indicator Light Surface Controls Oven Features Capacity Hidden Bake Element Eight-Pass Bake Element - 2500 Watts Eight-Pass... Colour - Specifications subject to a quick boil. Induction Built-In Range EW30IS6CJS Featuring Wave-Touch® Controls & Induction Cooktop More Energy-Efficient Cooking...
Dimensions - Page 2

...range hood that projects horizontally a recommended minimum of 5" beyond bottom of quality at Electrolux Major Appliances mean we are constantly working...When installing optional Backguard Kit, cutout depth of 21-3/4" minimum / 22-1/8" maximum needs increased to ...Rear Filler Kit available. Induction Built-In Range EW30IS6CJS 30" Induction Built-In Range Specifications • Product Weight - 238 ...

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