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Electrolux EI28BS56IS Support Question

Electrolux EI28BS56IS Support Question

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Question posted by mistadon on August 4th, 2014

Refrigerator Freezer Not Accessible

Electrolux refrigerator freezer door seems to be either locked, jammed, or frozen shut. I cannot access items inside of the freezer. How do I fix this problem?

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Related Electrolux EI28BS56IS Manual Pages

Installation Instructions (All Languages) - Page 1

...Basic Tools: adjustable wrench, flat-blade screwdriver, and PhillipsTM screwdriver WARNING • Access to a household cold water line with a wrench; Congratulations! Installation Instructions* for French Door Bottom Freezer/Refrigerator *Please refer to your Use & Care Guide for more information. Electrolux recommends that leak. 8. Allow the following clearances for ease of your...
Energy Guide (English) - Page 1

.... U.S. Cost Range of 10.65 cents per kWh. Government Federal law prohibits removal of this label before consumer purchase. Refrigerator-Freezer * Automatic Defrost * Bottom-Mounted Freezer * Through-the-Door-Ice-Service Electrolux EI28BS56I* Capacity: 27.8 Cubic Feet Estimated Yearly Operating Cost $ 60 The estimated yearly operating cost of this model was not available at the...
Complete Owner's Guide (English) - Page 2

... connections - Questions? Freezer 21 Storage Features 22 Storing Food and Saving Energy 27 Normal Operating Sounds & Sights 28 Changing the Water and Air Filters 29 Care and Cleaning 31 Solutions to Common Problems 34 Warranty 38 Installation Checklist Doors  Handles are secure and tight  Door seals completely to cabinet on  Refrigerator plugged in...
Complete Owner's Guide (English) - Page 3

...Refrigerators/Freezers We strongly encourage responsible appliance recycling/ disposal methods. Check with these items. Child Entrapment and Suffocation: • These problems are not limited to avoid injury. Safety items...refrigerator in the presence of your old refrigerator/ freezer: • Remove the doors... may not easily climb inside. • Have refrigerant and compressor oil removed by...
Complete Owner's Guide (English) - Page 5

... Filter *Adjustable Hinges *Freezer Ice maker *Wire Tilt-Out Shelf (inside freezer drawer) Crisper Drawer *Tilt Can Bin *LED Light *Perfect TempTM Drawer (PTD) or Deli Drawer (with humidity slides) Freezer Baskets Toe Grille IMPORTANT Features not included with product features and terminology. Feature Overview 5 Understanding features and terms Your Electrolux refrigerator is provided to...
Complete Owner's Guide (English) - Page 6

...door hinge against a wall, you may have to allow easy access to shut by themselves within a 20 degree opening NOTE The refrigerator doors are designed to a counter when removing food. Before starting the refrigerator...refrigerator drawers and freezer baskets, the refrigerator should be positioned to support a fully loaded refrigerator...inside the refrigerator. Do Not use of your refrigerator...
Complete Owner's Guide (English) - Page 7

... Center From Both Sides Then Pull Drawer Out Door Door A B Level Refrigerator & Adjust Doors (if necessary) Guidelines for final positioning of your refrigerator: • All four corners of the cabinet...all four sides and that cabinet is stable. 4 After unit is not sealed, open freezer drawer. Be careful not to turn adjustment screw clockwise. Open the drawer grabbing by fitting...
Complete Owner's Guide (English) - Page 8

... of the refrigerator door. 5 Re-tighten screw. Adjustable Door Stop 1 Open door to provide access to screw. 2 Loosen screw. 3 Adjust door to 90 degrees. 3 Loosen or remove screw. NOTE View shown is adjustable between 85 to 145 degrees. To level the doors using the adjustable lower hinge (select models): 1 Remove all food items from door bins on door being adjusted...
Complete Owner's Guide (English) - Page 10

... the refrigerator doors: 1 Trace lightly around the door's top hinges with a pencil. To prepare for removing the doors: 1 Make sure the electrical power cord is unplugged from the wall outlet. 2 Open the freezer drawer and remove the toe grille (see "Installation" section). 3 Remove any food from each cover over the top door hinges. 2 Lift inside edge of...
Complete Owner's Guide (English) - Page 11

... handles. To reinstall the right door, reverse the above steps. Removing Freezer Drawer 1 Open freezer drawer. 2 Remove drawer screws on right and left sides (two (2) screws on each side). Install Hex Head Drawer Screws 3 Check gasket seal around top, bottom, and sides of the refrigerator. 4 Unscrew the three (3) lower hinge screws and hinge if...
Complete Owner's Guide (English) - Page 12

... and safety goggles. Use extreme CAUTION when installing these handles. Mounting Refrigerator Handles Mounting Freezer Handle NOTE To ensure that handles are flush with supplied Allen wrench. Ensure the holes for the set screws are facing towards the first door. 5 Position freezer handle end caps over upper and lower pre-installed shoulder bolts (B) that...
Complete Owner's Guide (English) - Page 13

...refrigerator as it will need: 1. Reconnect refrigerator to your local/state building codes, Electrolux recommends for the supply line. • DO NOT install water supply tubing in loop to allow moving refrigerator out for cleaning.) Figure 1 Figure 2 NOTE Check with a 6 ft.... Access to the "On" position (fresh food ice maker). IMPORTANT Ensure that your new refrigerator. ...
Complete Owner's Guide (English) - Page 15

... feature. dispenser light control lock On / Off Press and hold for three (3) seconds to turn off the ice maker, all refrigerator settings such as temp, ...refrigerator is lit. Vacation mode is manually activated when the red indicator is equipped with the ice maker "OFF". Press and hold for freezer ice maker controls. Tones emitted by increasing the time between door...
Complete Owner's Guide (English) - Page 17

... filter change . The drawer can be turned off by increasing the time between door openings. NOTE Refer to Automatic Ice Maker-Freezer section for three (3) seconds to turn the Perfect TempTM Drawer off for three (3) seconds to the refrigerators settings and prevents use of Sabbath mode, the Perfect TempTM Drawer will be used...
Complete Owner's Guide (English) - Page 18

... each key press can be displayed and the refrigerator will read OFF. Warning signals will blink and display "HI". Power Fail If the door has been left open for three (3) seconds ...resume normal operation. 18 Controls temp display mute sounds factory default on off Touch to toggle the freezer and fridge temp display on either side of the temperatures displays. 2 Press the + or ...
Complete Owner's Guide (English) - Page 20

...45 degree turns (see one dash in the bin, jamming the dispenser mechanism. If the auger is accidentally rotated...result in the freezer. Chemicals from the display panel. If your refrigerator is not properly aligned when replacing the ice bin, the refrigerator will hear ...button again to leak into ice bin - The fresh food door also may not close properly causing warm air to save ...
Complete Owner's Guide (English) - Page 21

...begins making mode or 1 1/2 days on fast ice mode. To gain access to operate without water. Running water • Ice cubes stored too long... days to completely fill the bucket on normal conditions. Freezer 21 Ice maker operation & care (select models) After the refrigerator is completely dry. If you install your refrigerator. Ice dropping into ice bin - You do not need...
Complete Owner's Guide (English) - Page 27

... and poultry with suitable freezer wrap prior to freezing. • Do not refreeze meat that the doors close the door as soon as possible. • Do not place a hot container directly on moisture build-up inside the unit. • Organize the refrigerator to meat/poultry setting for longer time periods. • Wash items and remove excess...
Complete Owner's Guide (English) - Page 36

... Solutions to Common Problems Running Your Refrigerator (continued) Concern Potential Cause Refrigerator runs too much or too long. • Room or outside weather is hot. • Refrigerator has recently been disconnected for a period of time. • Automatic ice maker is operating. • Doors are opened too frequently or too long. • Refrigerator/freezer door may be stored at...
Complete Owner's Guide (English) - Page 38

...materials or workmanship, or for service calls to , any refrigerator or freezer failures. 6. Damages caused by: services performed by Electrolux Major Appliances North America, a division of Alaska. 13....in the cabinet liner and sealed refrigeration system which are not covered by Electrolux Canada Corp. Expenses for making the appliance accessible for service and parts under this ...

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