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Dyson DC33 Support Question

Dyson DC33 Support Question

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Question posted by Paramore1950 on June 11th, 2013

My Dc32 Animal Dyson The Brush Is Not Spinning Any Ideas How's To Fix Plz

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Answer #1: Posted by SoCalWoman on June 11th, 2013 5:02 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

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The most common problem occurs when debris gets caught up in the brush bar section of the vacuum cleaner, causing the brush to stop rotating. You will likely need to reset this brush bar for the brush to rotate again. 

The following YouTube video shows you how to remove the debris (usually long items such as thread, string, etc) and reset the brush bar. 

http://www.youtube.com/watch?v=mP2HsQaNZPw

Hope this helps


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Answer #2: Posted by ian59770 on January 22nd, 2014 10:45 AM
ian59770

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I Had a similar problem and bought a replacement turbohead. This worked for a few months and then also stopped spinning. I found out that the fault was not with the head but the filter was blocked. removing and washing the filter resulted in both turboheads now working perfectly

Related Dyson DC33 Manual Pages

User Guide - Page 5

...;F). tangled hair, large debris). • If the brush bar still isn't spinning, contact a Dyson expert on behalf of the wand handle and slide the tube down with the cord coiled safely, to prevent tripping hazards. • Do not use outdoors or on wet surfaces or to vacuum water or other than those shown. 8 9 The...
Operation Manual - Page 2

... Care Helpline with your full parts and labour guarantee online (Australia only). If you bought the vacuum cleaner. Visit our website to register your serial number and details of the vacuum cleaner behind the clear bin. Your Dyson vacuum cleaner will be covered for parts and labour for example purposes only. 3 EASY WAYS TO...
Operation Manual - Page 3

... use and before unplugging. 13. Do not carry out any maintenance other than that is necessary when used as the brush bar. Do not handle the plug or Dyson vacuum cleaner with the Dyson vacuum cleaner above you on cable, or pull cable around sharp edges or corners. Do not use with reduced physical, sensory...
Operation Manual - Page 4

Using your Dyson vacuum cleaner Carrying your Dyson vacuum cleaner ON/OFF Looking for b Emptying the clear bin 4 3 clik 2 clik Clearing brush bar obstructions 4 1 Hard floors/carpets
Operation Manual - Page 7

Register for a filter wash reminder by email (Australia only); Wash filter with cold water at least every 3 months. customercare@dyson.com.au clik 7
Operation Manual - Page 8

... setting. They may overheat and automatically cut -out. tangled hair, large debris). • If the brush bar still isn't spinning, contact the Dyson Customer Care Helpline or visit our website (See page 9). 8 Put the vacuum cleaner away after vacuuming to remove lint and dust. Some carpets will automatically stop if it could damage delicate floors...
Operation Manual - Page 9

... purposes in the country of purchase. • Use of parts not assembled or installed in accordance with your Dyson vacuum cleaner. Please dispose of : • Normal wear and tear (e.g. You can discuss the available options. fuse, belt, brush bar, batteries etc). • Industrial use or care, neglect, careless operation or handling of the...
Operation Manual - Page 10

... of where and when you have a query about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with cold water at least every 3 months. IMPORTANT! Register for a filter wash reminder by email (Australia only); AU Dyson Customer Care customercare@dyson.com.au 1800 239 766 Dyson Appliances (Aust) Pty Ltd., PO Box 2835, Taren Point...
Operation Manual - Page 11

... more dust than $45,000 Between $45,000 - $74,999 Between $75,000 - $100,000 Over $100,000 7 Do you recommend a Dyson vacuum cleaner to answer our questions. Up to buy a Dyson vacuum cleaner? (Please rank in your household suffer from asthma and allergies Features HEPA filter Hygienic and germ free cleaning Price/special...
Operation Manual - Page 12

... Complete and return the form to purchase the extended guarantee is underwritten by these methods from a retailer. The Dyson extended guarantee is only available within 2 years of customers purchasing their vacuum cleaner. Offer to Dyson in accordance with your cheque/money order or credit card details, within 2 years of your plan. Cheque/money...

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