Get support for Dyson DC31

Dyson DC31 Support Question

Dyson DC31 Support Question

Find answers below for this question about Dyson DC31.
Need a Dyson DC31 manual? We have 2 online manuals for this item!
Question posted by shannon40267 on December 18th, 2014

Dc31 And Dc44 Animal

They won't run more than a couple of seconds and then shuts off. I have cleaned the filters and I have taken the batteries out and cleaned the metal connectors with acetone. I use them both every day and I really need them to work properly. Can you help?? Thanks

Current Answers

Answer #1: Posted by BusterDoogen on December 18th, 2014 3:38 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,447
1,100
points
Go here for a possible solution.

Our toll-free Helpline is available between the hours of:

  • 8am - 8pm (CST) Monday to Friday
  • 9am - 6pm (CST) Saturday
  • Closed Sunday

1-866-MY-DYSON (866-693-9766)

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!


Related Dyson DC31 Manual Pages

User Guide - Page 1

OPERATING MANUAL MANUAL DE FUNCIONAMIENTO ASSEMBLY • ARMADO clik 2 clik 1 WASH FILTER Wash filter with cold water at least every month. REGISTER TODAY Register your free 2 year warranty today REGISTRE HOY Registre hoy su garantía de 2 años LAVE EL FILTRO Lave el filtro con agua fría al menos cada mes.
User Guide - Page 4

Lave el filtro con agua fría al menos cada mes. 12 6 7 IMPORTANT! ¡IMPORTANTE! WASH FILTER LAVE EL FILTRO Wash filter with cold water at least every month.
User Guide - Page 5

... water to check your handheld vacuum. Washing your filter Caution: • Switch 'OFF' and disconnect from the battery do not overfill. Please note : • This Dyson handheld vacuum has one filter, located as shown. • Do not use only. It is completely dry before removing the filter. • Ensure filter is important to clean the clear bin. Looking for...
User Guide - Page 8

... the Dyson website. Esto nos ayudará a desarrollar nuevos productos en el futuro. 1. Cleaning performance Advanced Technology/ Features Style / Design Warranty Recommendation Promotion No loss of the handheld vacuum behind the filter. Dyson Customer Care 1-866-693-9766 Toll free, 7 days a week. Cat / Dog Other None 2. ¿Tiene mascotas? The serial number can be...
Operation Manual - Page 1

REGISTER YOUR 2 YEAR GUARANTEE TODAY FULLY CHARGED BOOST HIGH POWER = BOOST LOW POWER = OPERATING MANUAL DC31 MOTORHEAD ASSEMBLY clik 2 clik 31 WASH FILTER Wash your filter with cold water regularly or as required.
Operation Manual - Page 2

... of purchase, subject to the terms of the handheld vacuum, behind the filter. Visit our website to register your Dyson handheld vacuum, call the Dyson Customer Care Helpline quoting the serial number...the form to Dyson in the envelope supplied. If you bought the Dyson handheld vacuum. Your Dyson handheld vacuum will be covered for parts and labour for example purposes only. 3 EASY WAYS...
Operation Manual - Page 3

... and use by or near children. Use only Dyson batteries, other than that is located so that they have been given supervision or instruction by the Dyson Customer Care Helpline. 16. The use of body away from outlet when not in use for use the Dyson handheld vacuum safely. 2. Always turn off the Dyson handheld vacuum before cleaning or...
Operation Manual - Page 5

too cold/too hot 5 Too cold/too hot - do not use See page 8 Charging Emptying the clear bin 1 3 clik 1 1 2 3 2 Charging Fully charged Not charging, battery Not charging -
Operation Manual - Page 6

WASH FILTER 6 IMPORTANT!
Operation Manual - Page 7

Register for a filter wash reminder by email (Australia only): [email protected] 12 7 Wash your filter with cold water regularly or as required.
Operation Manual - Page 8

... may present a risk of fire or chemical burn if mistreated. Do not use of any maintenance or repair work other battery may cause damage. • If the motor overheats, the Dyson handheld vacuum will organise for it is important to check your filter and wash with water for at the side of its safe disposal...
Operation Manual - Page 9

...battery age or use. • Industrial use of parts and accessories other than Dyson or its authorised agents. • If you if necessary. please refer to contact you are in accordance with a functional replacement part). Please keep your Dyson handheld vacuum needs... any work carried ...use or care, neglect, careless operation or handling of the handheld vacuum, behind the filter...
Operation Manual - Page 10

... reminder by email (Australia only): [email protected] Dyson Customer Care If you have a question about your Dyson handheld vacuum, call the Dyson Customer Care Helpline with your filter with cold water regularly or as required. IMPORTANT! AU Dyson Customer Care [email protected] 1800 239 766 Dyson Appliances (Aust...
Operation Manual - Page 11

... you have any household pets? Dog Cat No Other, please specify 9 Does anyone in a store Recommended by salesperson 5 Where did you look for additional information? Vacuum cleaner Fan No 7 What is ... Yes No 12 Do you have children? Own house Rented house Own apartment/villa Rented apartment/villa Live with parents...
Operation Manual - Page 12

... receive marketing information by these methods from Dyson please tick this information for future marketing and research purposes (including sending commercial electronic messages) and may use this box. 3 EASY WAYS TO REGISTER YOUR 2 YEAR GUARANTEE REGISTER ONLINE Visit our website to register your full parts and labour guarantee online (Australia only...

Similar Questions

How To Clean Dyson Dc31
(Posted by agenTerri 9 years ago)
Dc31
my dyson dc31 keeps stopping and starting when trigger pulled. could this be because the brushes on...
(Posted by trishandgeoff 11 years ago)
Ask a New Question
Use the box below to post a new question about this Dyson product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Dyson Manuals

Find free Dyson DC31 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Dyson Reviews

View thousands of Dyson user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Dyson customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Dyson customer service rankings, employee comments and much more from our sister site.

Dyson Recalls

Find comprehensive Dyson recall information updated hourly on RecallOwl.com.