My Receiver Turns Off!!!!

My receiver turns off automatically without me turning it off. I have the second hook up with no box and when I try and tape a show the receiver/satelite turns off every hour. What can I do?

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Answer #1: Posted by MaryBDish on June 28th, 2011 2:20 PM

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MaryBDish

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December 30th, 2010

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I am sorry you are having a power issue with your receiver. One of the first thing I people check is if the receiver at the TV1 location is plugged into a surge protector, remove the plug and plug the receiver directly to the wall electrical socket. Our receivers are very susiptable to fluctuations in power. If this does not correct the situation then some advanced troubleshooting. Please feel free to contact me directly. Thank you!

Mary Catherine Brady

DISH Network Customer Support

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Mary Catherine Brady
DISH Internet Response Team
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Tuesday-Saturday 2:45pm-11:15pm(MST)

Answer #2: Posted by jillh77 on October 15th, 2013 11:39 PM

jillh77

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October 15th, 2013

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You can disable the feature by following tehe steps below.

You can extend or disable this time from the menu. It can usually be found in Main Menu > Preferences > Updates. If you have a 922 it will be in Main Menu > Settings > Updates. If you have a Hopper it will be in Main Menu > Settings > Diagnostics > Updates.

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