Question posted by smueller on January 18th, 2013

No Picture On Tv

I am watching tv but have no picture on the tv. I do have sound.    

Current Answers

Answer #1: Posted by MaryBDish on January 18th, 2013 6:56 PM
This answer was accepted by the poster of the original question.
MaryBDish

Member since:
December 30th, 2010

Points: 627,730
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Hi, I am sorry that you are having a video issue with your DISH picture. Can you please go to the DISH receiver and unplug it from the power outlet for 10 seconds and then plug it back in? It will reset the receiver and should restore your video. If you are still having any problems, please email me directly. Thank you!


Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

Dish Network Knowledge Base Results

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  • Tech Portal : (choose receiver model) : Install : Connector Color Code Chart
    To help insure quality picture and sound, the signal output is amplified to compensate for typical in the TV as normal. When connecting to this "new ... coaxial cable (better quality cable generally provides a better quality picture). If connecting to your in-home cabling system to distribute the signal to a TV(s) in other programming source exists and satellite programming from an ...
  • Tech Portal : Remotes : Buttons & Images
    ... PIP window. If you accidentally change channels or video inputs to try to get the picture back from pause, fast forward, or back to close the PIP window. Enter menu ...or lower (-) the TV sound volume. Press the TV POWER button to : Skip back about two seconds to show you watch a program, press this button again to watch a program. You have recovered your TV off . Note:...
  • Tech Portal : (choose receiver model) : Errors & Troubleshooting : Audio/Video Distorted
    ...System Info screen, does the receiver’s software in the home, watching standard definition content on high definition display, upconverted HD content, failing piece of electrical interference on ... adjust settings or schedule servicing. The TV must match these menu settings for additional assistance. If the problem persists, please contact us for picture and sound. Use the Software Upgrade screen for ...

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