Dish Network Hopper Remote Wont Work

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Answer #1: Posted by kimesco on April 10th, 2014 11:19 AM

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kimesco

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December 23rd, 2010

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My name is Kimberly and I form part of the Social Media Department with DISH. It is a pleasure to help you. If your remote is currently not allowing you to access your guide and change channels please make sure that your remote is on the correct mode which is, Satellite Mode. How do you know if the remote is on SAT mode? You can find out by pressing any button on the remote and pay attention to the four mode buttons located at the top of the remote and check to see if the SAT clear button is the one that lights up. If your remote is on SAT mode but is still not changing channels it will most likely need to be readdressed to the receiver.

The following steps will walk you through the process of addressing the remote to your Hopper. If you need additional assistance, feel free to reach me at: [email protected]!
• Please press and release the System Info button on the front panel of the receiver.
• Then press and release the SAT button. The SAT mode button should then light up with a series of beeps.
• Please verify the remote is now working by pressing the "Cancel" button.

Kimberly Escobar

Social Media Representative

DISH L.L.C

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