Both Tv Say Shared Viewed Disable

both my tvs say shared viewd disable and when i hit duel mode it say hit select to view tv but nothing happend i cant go to the menu or nothing

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Answer #1: Posted by MaryBDish on May 22nd, 2012 4:07 PM

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MaryBDish

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Hi, I am sorry that you are having an issue with the Shared View on your receiver. Currently you are unable to use the remotes to change the channels, pull up the menu or remove the screen saver from your TV? If you press the "Select" button on the front right side of the receiver does the picture show up? Please email me directly and let me know and then I assist you with troubleshooting the issue further. Thank you!

Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

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Tech Portal : (choose receiver model) : How To : Super Diagnostics
...the different menu screens. Super... TV Enhancements, VCR, Volume Control ...Shared View, System Lock, User Mode System Information 3 Additional hardware information. h Installed devices. Status: Details Screen Text Condition Warning! If you can connect through a switch, please run a checkswitch. Looking at this time. Select System Setup, Installation, then System Info . Select...
Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
... in Single Mode Press Menu - 6 - 2 on . Arrow up to view the red mode light. Press...TVs, VCRs and stereos, that came with the replacement remote and not with Shared View Disabled. If the customer has a 522, 625, or a 921 receiver verify that if they have replaced the remote recently they are using the correct key that are reusing the UHF antenna off of the receiver. Select...
Tech Portal : (choose receiver model) : Troubleshooting : Screen Saver Locked Up
... the receiver to Dual Mode, press the Mode button on the front panel of Functions troubleshooting under Remotes. Dual Mode - Is the receiver in this state and may appear as the Screen Saver is in Single Mode Shared View Disabled. Single Mode The TV2 location(s) will NOT operate the receiver when in Single or Dual Mode? Select Enable View, then Done.