Question posted by billhrvy on September 4th, 2011

Remote Quit Working On 722 Dish Receiver....i Have Identical Issue

moved receiver and changed to hdmi remote wouldnt work with receiver saw this post and got an idea!!  changed back to rca's and it worked!!! so i called dish and they said the ir 20.0 or lower signal interferes with the hdtv on th hdmi. a simple uhf 21.0 remote will solve the problem. however, changing back to rca's i realized that dish's equipment doesnt send any better signal over either line  so i may stick with $3 rca's. but just so you know you're right  theres nothing wrong with your remote 'per say' its a design flaw in the equipment!

Current Answers

Answer #1: Posted by MaryBDish on September 6th, 2011 7:56 PM
This answer was accepted by the poster of the original question.
MaryBDish

Member since:
December 30th, 2010

Points: 627,730
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Hi, there are certain TV's that when connected via HDMI cable. The remote can cause the TV to do some strange things due to the 2 way communication through the HDMI. It can be UHF or IR interference depending on the TV. Switching to component cables will correct this issue and still allow for an HD picture.

There is a huge difference between an SD and HD picture. In order to view HD, you will need an HD TV connected by an HD cable to an HD receiver which has HD programming provided by an HD satellite. The picture has significant higher quality with brighter colors. The loss of any one of these components will result in an SD picture.

If you have any additional questions or concerns, please feel free to contact me directly.

Mary Catherine Brady

Dish Network Customer Support

[email protected]

2:45pm-11:15pm (MST) Tuesday-Saturday


Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

Dish Network Knowledge Base Results

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  • Tech Portal : (choose receiver model) : Errors & Troubleshooting (Specific) : DVR Event Timers
    ... from the hard drive. DVR Event Timers Missing or problems with an unlocked system prevents the event from being recorded over by the receiver. If AV Recorded is performing the functions the onscreen messages say . the timer had a lower priority than the signal our remotes use an IR blaster to record to set ? the program was set...
  • Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
    ...the top of the remote to remote commands or changing channels on the problem remote you with your DISH Network manufactured remote. If the customer has a 522, 625, or a 921 receiver verify that if they have replaced the remote recently they are generating UHF radio signals and interfering with the signals. Press the appropriate Mode button at the working remote to Troubleshooting w/ TV/VCR...
  • Tech Portal : Errors & Troubleshooting : Info Not Available
    ...Change the update time to System Setup, Installation, and Point Dish/Signal Strength. System Setup - Preferences - Inactivity Mode Make sure Enable is displayed, continue troubleshooting the original issue. Is this time, do not touch the receiver or remote. Does the receiver have good non-fluctuating signal strength (50 pts or better) on by unplugging the receiver from the receiver...

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