Hard Drive Failure&tv Freezes Up

Keep having tv freezing up & lower part of remote works off and on. Signal says Hard Drive Failure and the 10 sec fix. Have done this over and over. Can this be fixed or does the receiver need replacing?

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Answer #1: Posted by MaryBDish on July 22nd, 2011 5:29 PM

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MaryBDish

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Hi, I do have to aplogize, if you have unplugged the receiver for 10 seconds and then let it reboot and are still having an issue with the Hard Drive error. The only course of action at this point will be to replace the unit. There is no fix for a Hard Drive Failure but to replace it. Thank you!

Mary Catherine Brady

DISH Netowrk Customer Support

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Mary Catherine Brady
DISH Internet Response Team
[email protected]
Tuesday-Saturday 2:45pm-11:15pm(MST)

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